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McCloskey Truck Town

Colorado Springs, CO

4.4
380 Reviews

5515 North Academy Boulevard

Colorado Springs, CO

80918

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380 Reviews of McCloskey Truck Town

September 01, 2010

WHEN I FOUND THE TRUCK I WANTED @ McCLOSKY MOTORS I SPOKE WITH WALTER FLOWERS (PRODUCT SPECIALIST) I TOLD HIM MY SITUATION AND ASKED HE HE COULD HELP? I HAD ALREADY CONCLUDED THAT WHAT I NEEDED DONE WAS NOT More

by CHRIS4937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WALTER FLOWERS & TRAVIS CAMPBELL
September 01, 2010

I just purchased my second vehicle from them in six months. The first was a 2006 Ford Focus for my 17 year old daughter. I had called ahead and let them know what I was looking for and about the car (x More

by mhall0812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike-Don-Chad?
August 23, 2010

Very dishonest person, if there was one thing i could say about McCloskey stealership is to stay away. TRUST ME! THere are other stealerships but this is one is by far the worst. From salesman (Walter and hi More

by R6Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walther Flowers
August 10, 2010

I purchased my first car from McCloskey and found the experience a bit above average compared to other delarships I have done business with. I appreciate them knowing my time was valuable and following More

by DTCGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thom
August 03, 2010

TERRIBLE, HORRIBLE, DISGRACE. This is the absolute WORST dealership I have ever worked with. I rarely take the time to comment on service, professionalism, quality of product, etc. however McClosky has don More

by disgruntled123
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ALL
August 01, 2010

I was very satisfied with my experience at McCloskey Motors. The people that work there were very friendly and always willing to do what it takes to get me in the car that I wanted. I would reccomend More

by edwardfagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Coplen
July 28, 2010

This company is full of a bunch of snake oil salesmen. Just went in got the financing in place for a 2007 Honda Minivan. I drove it home on Friday afternoon. I should have known better when they changed More

by jdklette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thom McCloskey, Walter Flowers, Tori (Finance Manager)
Jul 29, 2010 -

McCloskey Truck Town responded

We're very sorry that you've had such a horrible experience, we take customer service very seriously, as is evident by our A+ BBB rating and the fact that you have bought multiple vehicles from us. As with everything there are two sides to every story, but what the customers interpretation is, is the most important side of any story. We truly are saddened by this. Please email us at networks@bigjoeauto.com or give Mike Phillips a call at (719) 594-9400 to open a channel of communication.

Jul 29, 2010 -

jdklette responded

In response to the claim that I have purchased mulitple vehicles from you. You may want to check your facts before you try to discredit my rating. While it is true that I bought ONE (1) vehicle from you in 2007. A 2005 Ford Freestar. The experience I had then was a positive one. The customer service I received was decent which was why my husband and I decided to go back to you this time. In response to the BBB rating. Correct me if I'm wrong, but does the BBB accept payment from your company in any form? If I file a complaint with the BBB for any reason. AS long as you "TRY" to address the issue regardless of my response the issue is considered resolved and does not reflect on your A+ rating. Given the dozens of comlaints that I have read over the last few days, and the almost 100 emails I have received from friends over your antics on my facebook profile, I whole heartedly stand by my assertion that your company is dishonest and unethical. Regardless of your A+ raings. I would never recommend your company to anybody seeking to purchase a vehicle from your company. On the other hand Front Range Honda, it's sales staff and their finance depertment were wonderful and gave us an exceptional deal. Kudos to you Front Range Honda! I would recommend THAT dealership to all of my friends.

July 22, 2010

I have purchased four different cars from this dealership and have been very satisfied with them. I also have had all my vehicles serviced there and have never had any problems. I find the people there very More

by bigpapa49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny and Walter
May 17, 2010

I used to think that McCloskey was a great dealership until my radio went out in November of 2009. My vehicle was still under warranty, and they said all radios were on back order. Well, it is now 6 mont More

by radio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
parts manager
May 18, 2010 -

McCloskey Truck Town responded

Hello Radio, My name is a Mike Phillips, a Sales Manager with McCloskey Motors. Is it a factory radio from a Suzuki? Or could we maybe replace it with an aftermarket product? Please contact me personally to mike@bigjoeauto.com and I will be happy to assist you with a resolution on this problem. I will also send you an email with my cell number, so you can get through and bypass the switchboard. Talk to you soon. Mike Phillips

May 20, 2010 -

McCloskey Truck Town responded

xxxx Again Radio, I had sent a message the other day requesting contact so I can help you. Please email me personally at mike@bigjoeauto.com and I will be glad to get you my personal cell phone so you have a direct contact, and we can work together to get you a quick resolution. If you would prefer you can certainly call me at the office and ask to speak with Mike Phillips - (719) 594-9400 x1600. Hope to talk with you soon. Mike Phillips

April 30, 2010

GREAT!!!! Wonderful people and the best price on a car within 250 miles... gave me above book for my trade and below book for my purchuse... Kept all promises and were fast and easy to deal with... My nex More

by 3251bimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shawn
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