McCloskey Truck Town

Let me see where do i start. Called dealership set up appointment for 5 days later. Get to dealership, vehicle not on lot, no one knew i was coming or where this pickup was. After some time salesman foun appointment for 5 days later. Get to dealership, vehicle not on lot, no one knew i was coming or where this pickup was. After some time salesman found vehicle. Drove to vehicle, it was getting seviced. No could find keys for vehicle. It turns out another salesman had taken them and not told any one. Vehicle was not ready for sale needed more prep work. extI live ove 300 miles from this dealership. Became discussed just wanted to leave, did just that. Next day received phone call from manager. Told him that vehicle was not ready for sale. He said he would investigate and get back to me, never called. Next day received email from asking me about my experience at dealership. Called number thought i would get independent company, it was back at dealership. Was put on hold twice and told manager would like to speak to me, they connected me. I got his voice mail. At this point i am really frustrated with experience. I would never recommend this dealer to my worst enemy. They have a calling system that does not get information to people and is manned by people who have little or no custumer service experience. They really dont care about about their customers. They area some small dealer who is trying to act big, but forgot about the customer. More

Jarrel and Tori are amazing!! I would highly recommend going in and seeing them if you are considering a vehicle purchase. They worked on my deal for a week and at the end of it all we got into 2 used SU going in and seeing them if you are considering a vehicle purchase. They worked on my deal for a week and at the end of it all we got into 2 used SUVs and are actually saving money with the new purchase. So if youre in the market, head down to TruckTown and ask for Jarrel! More

The salesman was very helpful and very knowlegable, He work hard with the members of his staff to get me approved for a vehicle that I would like and enjoy. The finance staff was very helpful in working w work hard with the members of his staff to get me approved for a vehicle that I would like and enjoy. The finance staff was very helpful in working with my challangong credit issues. Overal one of the best experince that I have ever had at a dealership More

Jarell was the first person to greet me when I came into the office. He was pleasant, cheerful and not at all like I had been experiencing all morning at other dealers - he was polite and he listened. He the office. He was pleasant, cheerful and not at all like I had been experiencing all morning at other dealers - he was polite and he listened. He answered questions I asked about several vehicles and quickly arranged a test drive. I subsequently took the vehicle for my wife to see and drive. Then WE came to the office to seal the deal. Jarell professionally led us through the purchase process. Overall the experience was professional, pleasant and smoothe. More

we just bought a Doge Ram from the McCloskey Truck store and both the truck and the people are awesome. We were helped right away by a salesperson named Darryl who took great care and took the time to real and both the truck and the people are awesome. We were helped right away by a salesperson named Darryl who took great care and took the time to really listen and then find a truck that worked for us. Even though we had some trouble with financing before their finance person Candace was really fast and did a great job on our loan! This is the first time we have actually had a good and fun shopping experience at a car dealership. If you need a truck or a car, I would send everyone to McCloskey Trucks! More

This was the worst customer service i have ever experienced. These "sales people" know nothing about the car history nor do they care about the customer only their commission. After working in sale experienced. These "sales people" know nothing about the car history nor do they care about the customer only their commission. After working in sales a long time, i know that good customer service leads to good commission. These guys, well they absoultly are terrible. me and my boyfriend went up on March/5/11 and were looking at a charger that online showed black rims and really fancy. When we get there we were advised the rims had been sold with a different car and perhaps we should look at something else,so we found a mustang whose tag said 2009 for 18,000 and come to find out it was actually a 2007 and was not worth that much. We put 500 dollars down and spoke with the financial ding bat who said the banks were closed but they would for sure know the following tuesday, so i called in and they said we did not get approved and that we would need to find something else. I ran a credit report on myself and my credit score was excellant for only being 18 and i happen to call the banks they ran my credit through. After reading the report they ran it through 4 different banks and three different times on three different cars. I called wells fargo and the other banks listed, and they stated they had been open on saturday and when i asked a rep if they had my name on file, one had said me and my boyfriend went through their bank three times. When i talked to a rep in Wells Fargo she stated that our credit had passed for the car the only thing problem was, the car was not worth that much and that they believe the car was wrecked. I ran the VIN number through car fax and it was sure enough true. The car had been wrecked twice and still over priced. This sweet rep also said that Mccloskey Motors is over priced and usually they will not take a car to finance from them unless the customer had really good 800 some what credit score. So now we have to take the car back and when i read my papers later it states that we will be charged 50 cents per mile 50 dollars per day. However we did tell the financial guy we did not want to take the car unless it was a for sure thing and he said it was and that not to worry. The actual sales man said we did get approved. On top of that we had stated we did not want the GAP protection because our insurrance still had something like that included in our plan and they still put it on claiming it was only six dollars and in reality it made our payment jump 40 dollars. So now we have to take the car back Saturday and for sure they are gonna recieve a piece of mind from me and since I am in sales myself, I know what social networking can do to a repuation. McCloskey Motors is absoulty the worse and they just love to con people and screw them over. In fact I have found a bunch of customers online who are willing to get together and start a huge complaint the BBB this company is not only a rip off but a huge F-------- Stay away from them and if your looking for a new car i suggest you try somewhere else. These people, are the Devils helpers and their lot is the devils nest. STAY AWAY FROM THEM. PS. complainers should file with BBB, they have a stack of complaints already. THANKS McCloskey for being liars and theifs. More

I went to purchase a vehicle I saw on their website. I was completely honest with them about my credit, having a chapter 13 bankruptcy. I asked them if it would be possible to get a loan for the car, EVE was completely honest with them about my credit, having a chapter 13 bankruptcy. I asked them if it would be possible to get a loan for the car, EVERYONE kept saying no problem. I took the car home, they told me my payments were going to be $342 a month and it would be due in 45 days... A week later they call and want my husbands information to add him to the loan. Then I noticed the headlight would shake when I hit bumps and then I went to clear off my windshield when there was dust and dirt on it and no fluid would come out. I tried to fill the fluid resevior and it poured straight through!! I took it to get serviced by them and they said they 'hoped' they fixed the headlight because the brackets were loose. The fluid pump to the windshield washer fluid was broke and they would have to talk to my salesman to see if they were going to replace it. Then a couple days later I get a call from the salesman telling me he got me approved by myself on the loan and to come in. I went in and he says he has good news and bad news..he got me a loan, but not on the 2007 vehicle with 69,000 miles, but on a 2002 vehicle with 108,000 miles!!! And they wanted me to drive the other vehicle home, I told him I just spent $40 filling up the tank. He let me take the 2007 vehicle home and said to drive all the gas out and bring it back tomorrow. I took it back all right and told him he could keep the 2002 and I wanted my $2000 down payment back. He said no problem and took my card and gave me a receipt that said REFUND at the top. I checked my balance 2 days later and the money is not there!!! I looked closer at the receipt and it says 'offline', so it wasn't even connected to the host when he ran my card!!!!! I've called and left a message for Dwight to call me back and he hasn't yet!!!!! Plus, I just found out, by JFR & Associates (A car dealership in Littleton) that by law I am suppose to contact the Trustee and get permission to take on more debt, first thing he said was "McCloskeys didn't tell you that?!!!" and there is a special form that needs to be filled out from the bankruptcy courts!!! I'm curious to how much trouble I would have been if they would have actually got me the loan!!!!! PLUS, they have a Land Rover on their website for $11,000 and when I first went there I asked why it was sooo cheap and they just said a bunch of bull and I just said ok whatever. Later when I asked about the Land Rover, Dwight told me the engine was blown - well guess what, it's still on the website for $11,000!!! Whatever you do, DO NOT GO TO MCCLOSKEYS!!!!!!!!!!! I had my car for 2 weeks before they told me that they couldn't finance me and by law they have 10 days!! I did my research and they broke allot of laws!!! DO NOT TRUST ANYONE THERE, NO MATTER HOW TRUSTWORTHY THEY SEEM!!!!! I wish I would have visited this website before I went in, I went in because of their stupid 'home feeling' commercial!!! More

I couldn't have had a better car buying experience. This was my 4th car from McCloskey's and when I'm ready for another, I will return to them. Every aspect of the experience was perfect. These guys ROCK. was my 4th car from McCloskey's and when I'm ready for another, I will return to them. Every aspect of the experience was perfect. These guys ROCK. Thanks guys, I love the car and I loved the experience! AWESOME! Anyone out there looking for a car - - go see McCloskeys! Kathryn More