McCloskey Truck Town
Colorado Springs, CO
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380 Reviews of McCloskey Truck Town
Met us immediatly outside, not pushing us on anything. Supported us on what we wanted very friendly, knowledgeable and negotiated with us. Will def send him referrals. Supported us on what we wanted very friendly, knowledgeable and negotiated with us. Will def send him referrals. More
This place deserves 6 stars! This is my 3rd purchase so far and it keeps getting easier. They have a great vehicle locator program that saved me a ton of time, tears, and $$$ that got me the exact Ford Ed far and it keeps getting easier. They have a great vehicle locator program that saved me a ton of time, tears, and $$$ that got me the exact Ford Edge I wanted with the exact options and I didn't have to drive out of town to shop. It is always tough to put your faith in a place to bring a car in and not know exactly what you might get..but they gave me a guarantee of what I would get and throw in free oil changes and a warranty for piece of mind. Excellent job as always and they just helped my cousin pick up his new (new to him) F-150 last week and was thrilled to get financing as a 1st time buyer and get a awesome truck to boot. Easy financing, great staff, A+!!!! More
The sales man was nice. The finance person was the biggest jerk I have ever had to deal with. Why do they have to be bullies. I'm the reason you have a pay check. NEVER buy a car here, I really don't biggest jerk I have ever had to deal with. Why do they have to be bullies. I'm the reason you have a pay check. NEVER buy a car here, I really don't know why they got customer service dealer of the year. WARNING DONT BUY A CAR OR TRUCK HERE!!!!!!!!! BAD DEALS!!! Customer service SUCKS!!!!! They lie and don't follow through on there word. More
Everything was very upfront and friendly. We have had many, many car shopping experiences and we appreciate being handled like we could shop here even though our credit is questionable. 5 Stars!! many, many car shopping experiences and we appreciate being handled like we could shop here even though our credit is questionable. 5 Stars!! More
David and Cody made the normally annoying process of buying a vehicle a wonderfully pleasant one. Thank you David and Cody! I rate you 5 stars, excellent! buying a vehicle a wonderfully pleasant one. Thank you David and Cody! I rate you 5 stars, excellent! More
I have edited this review as things have drastically changed. I originally gave 5 stars. Now first of all if you have good credit I honestly would still recommend McCloskey. We however have poor credit changed. I originally gave 5 stars. Now first of all if you have good credit I honestly would still recommend McCloskey. We however have poor credit and before I ever came in I talked to Internet sales explained our situation and they said they could work with us. I was ecstatic when we left the lot with a vehicle it was a pt cruiser not really a car I wanted but with our situation it seemed the only one we were approved for or so I thought. We had a trade in that had a balance but it was an older used car and on it's last legs :( I was so happy to have a well running car I didn't care. Well we were told by a friend that works at another dealer that he hoped they had a bank for us because they always get horror stories of people having to return their vehicles to mccloskey because they weren't approved. I got scared and went over my paper work and yup we signed it, it said 50$ a day and .50 a mile if contract was canceled. (we didn't have to pay that thank god). Their customer service had been outstanding until this point. I was extremely nervous and called every day and left a message for Amber I just wanted to talk about my concerns. I didn't receive a call back for a week. When I did it was the call that I feared, we weren't approved unless we could get a co signer or an additional $2000 down. I put $500 down plus had a $2000 trade in value that showed on contract as part of the down payment. Well I obviously don't have $2000 in savings or my credit probably wouldn't be as poor. My advice is slow down and really read everything you sign ask questions as this seems to be something other dealers know mccloskey for doing to their customers. Don't waste your time if you don't have a major down payment if your credit is bad. No I am not mad at mccloskey they didn't do this to purposefully screw me over. I do think there was things they should handle better and I do believe they need to explain with words not just paper just because you're driving away today doesn't mean it's a done deal. I feel they shouldn't act like they can get almost anyone approved with poor credit either. They treat you great in there I will say that. I got $320 of my down payment back (only less because a kid broke the windshield and I of course knew I'd have to pay that) however I now have late fees from my trade to pay. If I knew up front I would have went somewhere they work with people like us. Of all dealerships I have gone to I will say they made me the most comfortable and thwy treat you well. Just be careful More
Kendall did a good job presenting the vehicle. Joe Mccloskey was fair in dealing to get to agreement. We appreciate the courtesy! ~ Joan and Harrry F. Mccloskey was fair in dealing to get to agreement. We appreciate the courtesy! ~ Joan and Harrry F. More