McCloskey Truck Town

Purchase of my desired 4x4 The over all experience was great! One word sums up Tony, respectful! He didn't force me into purchasing a vehicle I didn't want. As he advised me, The over all experience was great! One word sums up Tony, respectful! He didn't force me into purchasing a vehicle I didn't want. As he advised me, " the vehicle will sell itself. Awesome!!! More

These fellas try hard to be friendly and personable. Tell them exactly what your limits are and they will work with you. Be straight forward and they will do the same. They work with all credit. Nice job. them exactly what your limits are and they will work with you. Be straight forward and they will do the same. They work with all credit. Nice job. More

I walked into Mccloskey's on a normal average ordinary day and Katie Cummings helped to turn it into more than I would ask or think. I may have walked in but I drove away with peace of mind and b ordinary day and Katie Cummings helped to turn it into more than I would ask or think. I may have walked in but I drove away with peace of mind and brand new car because Katie, Jeff and the Mccloskey family. Blew my mind thank you! More

Very dissappointed My husband and I decided to give McCloskey motors a try as we saw the advertisements, which were very positive. Our salesman, JB, was excellent. Frie My husband and I decided to give McCloskey motors a try as we saw the advertisements, which were very positive. Our salesman, JB, was excellent. Friendly, helpful and courteous. We bought a used truck for my husband. We trusted all that we read about the 120 point safety inspection. I don't believe anything was inspected on this truck. As we left the lot to bring it home the check engine light came on. We called and spoke with JB, who had to speak with his supervisor. After being told to drive it a few days to see if it would go off we brought it to Autozone to find out why the light was on. There were several things wrong, which, after some arguing, were fixed by the repair people at McCloskeys. After having it a week and the clutch acting strange we took it to our mechanic to have it checked only to find out that the clutch is shot. It will be a thousand dollars to fix. We are unable to get this done so now we are making payments on a truck that won't be in commission. I guess the hard part for us is that we are trusting individuals and all of the advertisements about this being the number one car dealership led us to believe that we would be treated fairly. No complaints about our salesperson. He really was very sweet and we realize it's not his fault that his business sells cars that haven't been inspected at all. For this reason we will not be able to recommend this business to anyone nor will we give return business. More

I was looking for a specific vehicle and I met Kendall at the truck not realizing that they had 2 locations. Kendall and I met at the car lot and he showed me exactly what I wanted. I very happy with the sal the truck not realizing that they had 2 locations. Kendall and I met at the car lot and he showed me exactly what I wanted. I very happy with the sales and service staff. Joe met me personally and gave me a few pointers on the new used car that I bought. His service staff did a great job of fixing a couple of minor details that I asked to fixed. They will be my first choice the next time I'm looking for another vehicle. All around great experience. More

We live in Castle Rock and drove the distance to see a GMC Denali that these guys had listed online. Our Sales associate was knowledgable of the vehicle, it test drove fine and after jumping through the " GMC Denali that these guys had listed online. Our Sales associate was knowledgable of the vehicle, it test drove fine and after jumping through the "Let me take these numbers to my manager" game, we finally settled on a payment that was within our budget. Then we met the finance team. After sitting at the dealership for approximately two hours after negotiating a price, myself, my wife, and our two seven month old twin boys were invited into a cramped, stuffy, paper-strewn office to finalize our financing. Two hours later, we left in our newly purchased vehicle, having traded in our old one. FOUR WEEKS later, we are still trying to get our trade in paid off through our bank. We still haven't reveived any notification from our new financing company as to when/where to send any kind of payment. Their excuse was "The finance person you delt with is no longer here and Kelly will be handeling your account." Kelly seems nice, she has given us a lot of her personal background, but hasn't been able to follow through with phone calls, messages or emails to communicate with us. After speaking to Cliff Benson, apparently a finance manager there, our questions were answered ... but I still feel slighted that these people could care less about my (the customer) concerns. I don't care if they've replaced somone, I don't care if the person that they've replaced him with has to work from 8am-10pm, I do care that when you happen to return a call, you have no idea whom your calling or why you're returning their call ... especially after they've left you four or five messages and a few strongly worded emails. Keeping an open line of communication is vital to practicing good Customer Service values. This dealership has seemed to let that slide, no matter what these other reviews said. You may have many good experiences posted here, but this one - among quite a few others I noticed - WAS NOT. I would NEVER recommend this dealership to anyone. EVER. More

I purchased 3 cars from here. Although everything on the surface was fine, I am now pleased. Will not go back. I Needed an all wheel drive car. They found me a 2008 Mazda CX7 which was great. However now, I surface was fine, I am now pleased. Will not go back. I Needed an all wheel drive car. They found me a 2008 Mazda CX7 which was great. However now, I'm not so happy. This all wheel drive they sold me, well, it's not. The alignment was also supposed to be fixed, was it, Nope. And although they printed a carfax, I didn't get to see it because I kept getting pulled to and from financing, etc. I will say the finance lady was great! Well the car had been wrecked, they said it was very minor. Not so true. So now I am in a front wheel drive car that was sold as something else. On to car 2. I really wanted an Audi A3. Since I was fresh off a deal I thought was good, I called to see if they could get the one I found. Darrell took my call and said he had one just like I wanted. It was priced on the Internet at I believe around $14K. We had a trade in that was KBB at $4700. Well, when we started dealing they wNted to give us $4k, I said no less than $4500. He finally agreed but when we started going through the paperwork, the price of the Audi on the Internet went up a thousand. I said no way, but he said that the Internet price was wrong and did some fancy talk. Well the car was clean so I bit! Should have walked away. They then talked us into a warranty, which was smart, but boom, a car we should have paid $9500 for was up to $13k plus financing. It took over a month to finance but when done, I was ok. Until we got our first payment in the mail and the principal balance was $20k. You have to be kidding me!!! We have got it under $16 and will refinance. As the other report, they promised other things which never happened. When we drove off in a car that hadn't been detailed, they promised us they would. I brought back, and they didn't have scheduled, rescheduled, came back and they sent me to a different local. Anyway, after a 24 hour detail, they tried to charge me for it. I got pissed at that point and it took at least another hour to get it worked out. Well, that's it! I will Never go back. I even referred my sister to them. Guess what, they screwed her too!!!!! More

I am writing this review because I was shocked by how many things could go wrong with our visits. Started out great with the customer service reps...who have nothing to do with the actual dealerships. Ar many things could go wrong with our visits. Started out great with the customer service reps...who have nothing to do with the actual dealerships. Arrived when our scheduled appointment was supposed to be, no one knew we were coming or even knew of the car that we wanted to see. Katie then took us to their other dealership to see the car. We had to wait 15 minutes for her to find the keys, finally we test drove it back to the original dealership. We asked Katie multiple questions about the car but she did not know anything about it! Once we were back Katie told us she would be right back. 20 minutes later we were approached by Dillon who started to negotiate pricing with us. He guaranteed us things that we never received! Told us things that made the sale sound good, but after the purchase we found out that they were not true. Typical used car sales man! Sorry but he proved it! We then had to come back another day because the finance rep was not there. Not to mention we live in Denver about 60 miles away! We then came back to our set up appointment and again no one knew why we were there or could help us. We waited half an hour and then Jessie who was the only nice and knowledgeable person there helped us. While he was helping us, Dillon took our car to be serviced for an issue that they were going to take care of for us while we were singing paper work. After the paper work process we asked if our car was done, Dillon ignored us but found someone to take us to our car where it was being serviced. When we got there the car had not been touched and the mechanic said that Dillon told them it was staying over night! We live in Denver and it was our only form of transportation. At this point the service center is closed and they cannot do anything. Now we have to go back down again to have them fix something that should have been done before purchasing the car! Long story short we ONLY came to this dealership because they had the exact car that we wanted. I would not recommend this dealer unless they are the only place with a car you cannot live with out! I gave the dealership this rating because the friendliness was non existent, the price started out good but did not prove itself and because the overall experience was not something I will participate in again. After posting this review I was contacted by the dealership, they said they would help with fixing our speakers since they did not work and it was not deducted in the price. It took way more effort on our side to get it done and it took another month. More

The guys are amazing, friendly and real great service compared to some other dealerships I have been to. 5 Star service, 5 star rating your all awesome thank you compared to some other dealerships I have been to. 5 Star service, 5 star rating your all awesome thank you More