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McCarthy-Morse Chevrolet

Overland Park, KS

4.4
388 Reviews

9201 Metcalf Avenue

Overland Park, KS

66212

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388 Reviews of McCarthy-Morse Chevrolet

July 02, 2019

Worst customer service I've ever received. Purchased a used vehicle, didn't get a temporary tag from dealership. Brian Lepic was judgemental and treated me awful when I requested a temptag More

by johngoblikon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Lepic, Jordan Kuphaldt
Jul 03, 2019 -

McCarthy-Morse Chevrolet responded

John, thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to me directly via email at kkramer@mccarthyautogroup.com, or you can give me a phone call at 913-800-1155. Thank You, Karl A. Kramer, Communications Director / McCarthy Auto Group

Jul 03, 2019 -

johngoblikon responded

Thaks Karl. I'll be sure to spread the word about how unprofessional McCarthy Morse is. I love when you go to buy a car at McCarthy everyone bends backward for you to make your terrible purchase, but as soon as you need something else after the purchase is made Brian Lepic turns into captain moron and acts like a crazy old bald man that can't control his temper. If Brian Lepic treats all of his customers the way I was treated, then I feel terrible for your companies customer service overall. He's the reason I'm leaving terrible reviews and he wasn't even my main salesman. Suck it!

June 06, 2019

Excellent service Harrison Carrender is your guy for great service at McCarthy-Morse Chevrolet!!! He was great to work with and stayed late just for us to do a test dr More

by samiam2461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Carrender
Jun 11, 2019 -

McCarthy-Morse Chevrolet responded

That's what we love to hear! We're so pleased Harrison could provide such a wonderful experience during your visit to our dealership. Please feel free to let us know if there is anything we can do for you!

May 31, 2019

New Car Purchase I had a pretty easy going experience with this dealership. No long waits, no haggling, no pressure to buy. Kirk, my salesperson was very friendly an More

by LD9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Dahnke
Jun 11, 2019 -

McCarthy-Morse Chevrolet responded

We're so pleased to hear about the amazing experience you had at our dealership! Thank you for letting us know about the high-quality service you received from Kirk.

May 10, 2019

No Hassle! I have bought many cars, this time was by far the easiest, no hassle process I ever been through when buying a vehicle. My dealer, Erik was personal, More

by Gorillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish, Brendan Dow
May 13, 2019 -

McCarthy-Morse Chevrolet responded

We're so pleased we could provide such consistently excellent service for you. Thank you for the excellent rating and review!

May 04, 2019

Service Work Bill Higgins (Service Adviser), the work on my Equinox was performed correctly and in a timely manner. I will take my vehicle back to McCarthy-Morse More

by fzyqqg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Higgins
May 06, 2019 -

McCarthy-Morse Chevrolet responded

Thank you for letting us know about the fantastic service you received from Bill. Please let us know if there is anything you need!

May 01, 2019

Erik Fish It was a pleasure to work with Erik on the purchase of used car. I felt comfortable and he devoted his time to me and answered my questions. More

by Ralph
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Fish, Jason Gordon
May 02, 2019 -

McCarthy-Morse Chevrolet responded

We're so happy to hear you received such excellent service from Eric while at the dealership. Thank you for the 5 stars, we really appreciate it!

April 15, 2019

Erik and folks at Morse were great. They answered all our questions about the car and helped us through the process of the car buying experience. We even had our 10 month old baby with u More

by ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish
Apr 16, 2019 -

McCarthy-Morse Chevrolet responded

We're so glad our team could provide you and your family with such a memorable experience. Thank you for the awesome rating and review!

April 12, 2019

Great Experience! Jordan K. was awesome! He found me the exact car I wanted in the rare color I wanted. They had the car delivered and I was able to drive it home withi More

by crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Kuphaldt, Mike Downs
Apr 15, 2019 -

McCarthy-Morse Chevrolet responded

Thank you for taking the time to leave such an amazing rating and review of our dealership. We're so glad our team gave such great service to you and your car!

February 25, 2019

Wonderful Experience Wonderful vehicle purchasing experience! Erik Fish & Brendan Dow were both a pleasure to work with and made a process that I normally dread, actually More

by agarry_ogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Fish, Brendan Dow
Feb 25, 2019 -

McCarthy-Morse Chevrolet responded

That's what we love to hear! Thanks for sharing your experience.

February 21, 2019

Great Service I always take my car to McCarthy-Morse for service. Bill Higgins is always respectful and helpful. He goes the extra mile to make sure all my needs a More

by Susan Scholler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukas, Nate Dubose, Erik Fish, Bill Higgins
Feb 22, 2019 -

McCarthy-Morse Chevrolet responded

We are so pleased to hear about your wonderful 5-star experience with Bill! We appreciate your loyal business and look forward to your next visit.

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