McCarthy-Morse Chevrolet

I gave the review I did because, at the time I was purchasing my new car, I'd recently been widowed. I'd not bought a car alone for many years (before I was married) and this, combined with my recent purchasing my new car, I'd recently been widowed. I'd not bought a car alone for many years (before I was married) and this, combined with my recent bereavement, made me a purchaser who had a hard time grasping all the particulars of the sales process. I didn't have to worry about that, tho', because of Mike's real care and consummate professionalism. He-and Randy-went far beyond 'the call of duty'. When I got emotional, they were there to explain that they'd conducted other such sales where clients were in similar circumstances. Thus I felt reassured and able to learn a lot about both my car and what was needed for the sales process. They weren't just wonderfully informed about the car I was buying, they took all the time I needed to ask the questions I had. Now, not only do I have a wonderful new car. I also feel as if I'll be taking my car to your dealership in future for routine maintenance. You gentleman have the personal touch, and I didn't feel it was 'put on' simply to make a sale. God bless you for your kindness and patience. Sincerely, Kathy Brown, Esq. More

Best service ever. They all took wonderful care of me while my car needed service. My car is driving better than ever since I've had it in for repairs. The service tech's knew my name and when they saw while my car needed service. My car is driving better than ever since I've had it in for repairs. The service tech's knew my name and when they saw me drive up they immediately had my car ready to go. Very nice experience - Highly recommend More

Extremely friendly and helpful.Car body work was done ahead of time and price.this is our third trip for minor body work before and it has always been excellent. we will take all of our body work to th ahead of time and price.this is our third trip for minor body work before and it has always been excellent. we will take all of our body work to this dealership and will probably use the service More

Byron was very helpful, returned calls promptly and kept me informed of the repairs on my pickup truck. I found his estimate to be fair and reasonable. Even though I did not have a Cheverolet, I will always me informed of the repairs on my pickup truck. I found his estimate to be fair and reasonable. Even though I did not have a Cheverolet, I will always take my cars/truck to McCarth-Morse Cheverolt because of Byron. More

I was involved in a car wreck, and the other party was at fault. He had Allstate insurance, who agreed to repair my vehicle. I contacted Morse Chevrolet, talked to Aaron, and was told to bring my car on ov fault. He had Allstate insurance, who agreed to repair my vehicle. I contacted Morse Chevrolet, talked to Aaron, and was told to bring my car on over and they would get it in either that day or the next. By the time I arrived, he had a rental car on the way, had downloaded my accident report from Allstate, and had ordered a new mirror for my Cadillac. He went above and beyond the call of duty to keep me informed of the repair status, and to negotiate with Allstate to be sure all of the damages were covered. I highly recommend this dealer, and would buy my next car there if they sold Cadillacs. More

I have had my Corvette into Morse (now McCarthy)for service on more that 1 occasion. I watched the service being done from a distance each time. The service person did not seem to take pride in what he service on more that 1 occasion. I watched the service being done from a distance each time. The service person did not seem to take pride in what he was doing. He tossed my door panel onto the floor and could have easily damaged it. I had to bring it back as the repair only lasted a short time. They fixed it again and it worked for a while before it failed again. I then took it to another dealer who found the real problem and fixed it. On another occasion the battery failed. They replaced the battery ok but when I got in the car the check engine light was still on. I had to go back in and ask them to turn it off. I now drive farther to Superior who gives excellent service. My neighbor had service work done at Morse. I had the opportunity to look at his truck right after an oil chanage. They say the lubricate the suspension as part of the service. I noticed that all of the grease fittings were caked with dirt. None of the fittings had been greased. They also are supposed to check the fluid levels. The plugs on the differentials and transfercase still had dirt caked on then proving the fluid levels had not been checked. My worst experience with a car dealer ever was with salesman, Mike Morris. I went it too look at a new Z06 Corvette. I talked with Mr. Morris about the car and he introduced me to his manager. I asked what their bottom dollar was on the car. They asked if I would trade my Z06 in. I said I would sell it myself. They asked if would I buy the car today. I said no I would sell my car first. They REFUSED to give me a price so I left. A few weeks later I visited the parts dept. at Morse. When leaving I walked through the showroom. Mr. Morris walked by. Having seen me drive up in my new Z06 that I bought elsewhere he said in a sarcastic tone how do you like your new Z06. I told him the car was great. I also told him in a voice that no one else could hear that I wanted him to know what I had never been treated so poorly as I had been when I visited him last. He raised his voice and asked what I was doing there. I calmly told him I was visiting the parts dept. I asked his name and he raised his voice even more and said I did not need to know his name. I said that is fine I would find out and I started toward the sales desk. He then shouted "Get Out of Here" as I was walking away. By this time all of the sales people were standing up to see what was going on. As I got his name from another employee he was still yelling and I left. More