McCarthy-Morse Chevrolet
Overland Park, KS
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385 Reviews of McCarthy-Morse Chevrolet
Erik was straight forward and very personal. He found the perfect car for me! A reliable used vehicle at a great price for my son. I recommend him to all of my friends! perfect car for me! A reliable used vehicle at a great price for my son. I recommend him to all of my friends! More
It was great working with Erik and he made getting a new vehicle very seamless. It was nice to be able to know what I could choose from with the cars. Also, it was great working with the Finance manager an vehicle very seamless. It was nice to be able to know what I could choose from with the cars. Also, it was great working with the Finance manager and how well I was treated. Being able to get a good rate with my vehicle for the length of the loan. I will have to say this car buying experience was not stressful which was a complete change from previous car purchases. I appreciate everything Erik did in helping me get the car I wanted. More
Terrible. Promised 2 years of oil change, then quietly changed deal in paperwork. They are liars and fairly rude. Go elsewhere if you want honesty. changed deal in paperwork. They are liars and fairly rude. Go elsewhere if you want honesty. More
I submitted a request for a test drive on a 2013 Chevrolet Cruze online one evening and the next morning was contacted by email and phone by Nate Dubose, who confirmed my request and made sure he ha Chevrolet Cruze online one evening and the next morning was contacted by email and phone by Nate Dubose, who confirmed my request and made sure he had all the information he needed about what I was interested in. When I arrived at the dealership he took some basic information prior to pulling up the car, on which he opened all the doors, hood, and trunk, and walked me around pointing out the major features. At the beginning of the test drive he asked if I did primarily city or highway driving, and when I responded that I do a quite a bit of highway driving, he made sure that we took a route that included a few miles on the highway to ensure that I was able to experience the Cruze on the highway. Once we returned to the dealership, he got an offer on my trade and found me a different Cruze that better suited my requirements, since the one I had selected online was loaded with features that I wanted to evaluate but after the test drive I decided I didn't want. With that offer in hand, I decided to go home and evaluate my options, as I was considering a couple of other brands. Nate understood that I wasn't ready to make a decision that day, but at least made sure that I got a look at the other Cruze before I left. A couple of days later, we exchanged a few emails to negotiate on price and ended up at a fantastic price that allowed me to rule out the other options I was still considering. I called to confirm the final amount and by that evening I was back at the dealership signing the paperwork, handing them a check, and driving away in my new Cruze. I am quite pleased with my experience at McCarthy-Morse Chevrolet and recommend them if you're looking for a great price on a new Chevrolet without the hassle. More
No respect was given to me. He could not answer most of the questions I asked and when he did they were very evasive and broad. Refused to come down on any listed prices stating "if we come down on any of the questions I asked and when he did they were very evasive and broad. Refused to come down on any listed prices stating "if we come down on any of our prices we would be losing money." I had been to a 6 dealerships before this and knew what to expect. Terrible experience, I recommend taking your business elsewhere just like I did. More
I traded in my 2009 Dodge Ram Pickup for a 2010 Malibu. Very good experience with Stephen Salazar, Randy Crowell and Mitch Morse. Also Rany Arnold was very helpful in teaching me the tech in the vehicle. Very good experience with Stephen Salazar, Randy Crowell and Mitch Morse. Also Rany Arnold was very helpful in teaching me the tech in the vehicle. More
Our salesman said we could give them $500 to hold a car for 2 days till Saturday when we could pick it up. THEY SOLD IT TO SOMEBODY ELSE without even calling us to let us know or give us a chance to pick i for 2 days till Saturday when we could pick it up. THEY SOLD IT TO SOMEBODY ELSE without even calling us to let us know or give us a chance to pick it up early. SO DISAPPOINTING. Deciding on a car is a stressful enough process without having to do it all again. The next pick will be from SOMEWHERE ELSE! Makes a person wonder if we had decided not to get it, would they have kept the $500? They say the salesman did not know the policy. But SOMEBODY should have had the DECENCY to call and when we called and talked to a manager, HE was like SORRY CHARLIE, and nothing could be done about it. More
Jake and Randy worked very hard to find a deal that I was happy with. This is the first new car that I have purchased after driving used cars for 10 years. I purchased a 2013 Chevy Sonic from them and was happy with. This is the first new car that I have purchased after driving used cars for 10 years. I purchased a 2013 Chevy Sonic from them and was very happy with the experience. I had talked with Jake before I showed up at the dealership and new what car I wanted. I was in and out of there in 3 hours. I will definitely be buying another car from them. More
If one of your apprehensions about buying a car is because you know car sales people and dealerships to be underhanded and shady then this place will only further that stereotype. They boast about the because you know car sales people and dealerships to be underhanded and shady then this place will only further that stereotype. They boast about their 172 point inspection list. It's easy to just go through and check off that you have looked at something and done nothing about it. The day I bought my 2011 used car I had to come back twice because my alignment was off. Immediately after driving off the lot. TWICE!! Then after expressing concerns about it taking awhile to turn over they ignored me and told me that my warranty was good and would fix something if it was wrong. Instead of looking at it then. Not exactly something you want to hear after spending that much money on a car. The very next day I go to start my car and it won't start. It took me six times to actually get my car running. I was told by the sales person Nate and the sales accountant Chris that I could bring the car back if I had any problems. What they didnt tell me was that I could only exchange my car for another one of their "quality" certified used cars. And not only that. To exhange it it must be within that three days or you're stuck with the car they sold you. Now im sitting here waiting to see what's going to go wrong with this car next. After my whole experience there I would not recommend this dealership to anyone. Ever. I feel lied to and ripped off. More
Byron McDaniel helped us through a hit and run accident in a parking lot at a movie theater. Our car was hit and who ever hit it did over $6000.00 worth of damage to our car. They jumped a median and hit in a parking lot at a movie theater. Our car was hit and who ever hit it did over $6000.00 worth of damage to our car. They jumped a median and hit our 2009 Saturn Aura in the passenger side front end and knocked the car backwards about a foot. The car was not driveable and we had to have it towed to Morse. They found the parts and went to work on the car the same day it arrived, they went over and above to get our car back on the road again within just one week. Many thanks go out to Byron and his team. More