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McCarthy Chevrolet
Olathe, KS
310 Reviews
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310 Reviews of McCarthy Chevrolet
February 19, 2015
outstanding!! from the first email to the initial first visit Marc was outstanding. not only did he take the time to listen to me about my situation, he did for me from the first email to the initial first visit Marc was outstanding. not only did he take the time to listen to me about my situation, he did for me what i thought was never possible and that was buying a new car and made it affordable. everyone in the showroom was outstanding and i have never felt so much genuine kindness not fake pushy sales people that i did as when i visited McCarthy. It was a wonderful experience and yes it made me cry tears of joy. You want someone who will take every aspect of the car buying serious yet enjoyable go see Marc. More
by evanalstine
Employees Worked With
Marc Carpinelli
January 08, 2015
Disappointed Not very friendly. Not who I usually go to and will not go back to this guy again! Service was great as usual regarding my car, but this employee wasn Not very friendly. Not who I usually go to and will not go back to this guy again! Service was great as usual regarding my car, but this employee wasn't helpful at all. More
by caitmcken
Employees Worked With
Ken Archambeau
December 12, 2014
Un Satisfied Potential Customer I was quoted a price by Andrew Harrigan on a 2013 White Jeep with new white top, out the door and delivered to my door 28,800, still have it in writin I was quoted a price by Andrew Harrigan on a 2013 White Jeep with new white top, out the door and delivered to my door 28,800, still have it in writing. As we are trying to finalized the deal 3 days later he realizes he made a 2500 mistake and now the Jeep is 31,700 which knocked it out of my budget range. Talked with Joe Balsamo, GM and he said although his people made a mistake he is not willing to take the lost. After talking with him, I could immediately tell that he was not willing to work for his customers by his tone. Usually a business of this size when they make a mistake they take ownership of it and write it off as a lost. Not McCarthy Chevrolet it is all about them making the money, lying to potential customers, So overall experience I will continue telling folks about these crooks until Justice is served. James More
by BuddyM7147
Employees Worked With
Joe, Balsamo
December 09, 2014
the Lemon shop - 2010 certified enclave purch Sept 13 Sold us a "certified" lemon - coolant hose disconnected - needed all new brake pads - needed all new rotors - airbag sensor - new tires - air c Sold us a "certified" lemon - coolant hose disconnected - needed all new brake pads - needed all new rotors - airbag sensor - new tires - air conditioner went out More
by Patrick Altenhofen
Employees Worked With
Ken Archambeau
November 25, 2014
UNFORTUNATELY TERRIBLE CASE #71-1366080480 UNSATISFIED CUSTOMER - IN MID JULY I PURCHASED A 2015 LT TAHOE FROM MCCARTHY CHEVROLET IN OLATHE,KS. FROM CHIPS AND IMPERFECT CASE #71-1366080480 UNSATISFIED CUSTOMER - IN MID JULY I PURCHASED A 2015 LT TAHOE FROM MCCARTHY CHEVROLET IN OLATHE,KS. FROM CHIPS AND IMPERFECTIONS IN PAINT TO THE FALLING RUBBER ACCORDION ON SUNROOF TO THE SCREEN DISPLAY THAT GOES OUT INTERMITTENLY AND ALSO STANDS STILL IN A GLITCH. THESE ISSUES HAVE BEEN ATTEMPTED TO BE REPAIRED 3 TIMES WITH MULTIPLE 45 MINS TRIPS TO AND FROM THE DEALERSHIP WITH NO RESOLVE. AFTER SPEAKING TO 13 DIFFERENT CHEVY/GM EMPLOYEES I AM NOW DEALING WITH JOE NICHOLS AND HIS MANAGER TEMPE OF THE EXECUTIVE OFFICE IN WARREN, MICHIGAN. NEARLY A MONTH AGO JOE OFFERED A $500 ACCESSORY CERTIFICATE WHICH I HAVE ABSOLUTELY NO USE FOR AS WELL AS A FOURTH ATTEMPT TO REPAIR THE ISSUE. ONCE ESCALATED TO TEMPE SHE LEFT ME A VOICEMAIL AND WHEN I CALLED HER BACK SHE HAS NOT RESPONDED TO THIS DATE WHICH WAS OVER A MONTH AGO. NOW TODAY JOE NICHOLS HAS TOLD ME HE DOES NOT KNOW WHO HER SUPERVISOR IS. SO HE DOESNT KNOW WHO HIS BOSSES BOSS IS. IM TIRED OF BEING LIED TO AND TREATED POORLY. AT THIS POINT I WANT THE CAR TO BE PURCHASED BACK BY THE DEALER AND ALL EXPENSES PAID TOWARDS THE CAR TO BE REIMBURSED. OR A SIGNIFICANT REBATE AND REPAIR BE PROVIDED. More
by CGoode58
September 17, 2014
Tom Hardin did great I was a customer who didn't think my credit was good enough for a car let alone a new car. Tom changed all of that when he got me into a New 2014 Chev I was a customer who didn't think my credit was good enough for a car let alone a new car. Tom changed all of that when he got me into a New 2014 Chevy Cruze I really appreciate Tom thank you. More
by kylaking
Employees Worked With
Tom Hardin, Gregory Kurz
June 12, 2014
All Friendly and smiles until.... I bought 2 cars a Cadillac an Acura, I was paying cash for mine and my daughter was trading hers off. For starters they ran a credit check on me and I bought 2 cars a Cadillac an Acura, I was paying cash for mine and my daughter was trading hers off. For starters they ran a credit check on me and I was not financing. Took two days to complete the transaction. (we live 4 hours from Olathe). We left believing that Jamie would stand by his work and get an extra key, manual and floor mats for the Cadillac. I had to return to Olathe a month later to pick up the Acura (someone rear ended me as I left McCarthy lot) I had called and emailed Jamie and he assured me that he would have the item promised for the Cadillac. I picked up the Acura at the body shop and headed to the show room where Jamie met me outside and told me he had already pu the items in the mail. So I headed back home. Week went by and I called Jamie he would not return my calls or respond to email so I called the manager and I pretty much got the same response. another week went by and I have called everyone I could finally someone called me back (now its been two months) I explained again what was going on but now we had not recieved the title to the Cadillac, we did finally receive everything except the manual (Im sure we will never see that) however the title arrived 2 days before the temp expired. SO NO I WOULD NOT RECOMMEND THIS DEALERSHIP, ONCE THE PAPERWORK IS DONE THEY ARE DONE WITH YOU. SHAME ON YOU MCCARTHY CHEVROLET Andrea Chandler Ehrlich More
by andiluc
Employees Worked With
Jamie Harrigan Sr
February 14, 2014
Bought a 2009 Mazda 3 (47k) on Dec. 13th 2013. Car was great but the AC was inop. in 2nd week of ownership. Brought it back and took care of refilling the refrigerant. About another month and the ac stopp great but the AC was inop. in 2nd week of ownership. Brought it back and took care of refilling the refrigerant. About another month and the ac stopped working fogging the inside pretty bad. Called in to Marc and mentioned to look at it again. Verbatim, he asked if I was "smoking dope". Said "It's a used car, I'm not doing anything for you. Good luck." So in short telling me that we got your money and get lost. I called and spoke to the manager same day and never returned a call as promised! Note: Marc really didn't seemed enthusiastic about his job. Seemed to be dull and had the "yeah...Ok" attitude. STAY AWAY FROM MARC AND MCCARTHY CHEVROLET! They'll take your hard earned money and laugh as you drive off. More
by curvingedge22
Employees Worked With
Marc Carpinelli
December 18, 2013
Sean Dearing has been great to work with over the years and again went over the top with a recent visit to get my Avalanche serviced. Sean understands my vehicle, took time to explain the repair and made and again went over the top with a recent visit to get my Avalanche serviced. Sean understands my vehicle, took time to explain the repair and made appropriate recommendations that helped me save some dollars. Service and turn time was strong as usual! Thanks Sean More
by chuckta
Employees Worked With
Shawn Dearing
