McCarthy Chevrolet

Are you in the right place? You drive a Hyundai. I've come to McCarthy Chevrolet for several years to get my oil changes. Larry Miller has ALWAYS gone above and beyond to provide great customer serv I've come to McCarthy Chevrolet for several years to get my oil changes. Larry Miller has ALWAYS gone above and beyond to provide great customer service to me. On this particular visit on 5/30/15, Scott Bremer lacked any kind of good customer service. In fact, I felt unwelcomed and not valued as a customer immediately upon meeting Scott. If I wasn't in desperate need of an oil change I would've left right then. First, Scott informed me it was end of month and that my oil change would take 2-3 hours. He also inquired if I was in the right place, since many people make that mistake when they bring in a Hyundai to get serviced. I told him that I usually come to Larry and have been coming here for years thinking this would cause him to act a bit more friendly towards me. But, no it did not. I received a basic oil change with no multi-point inspection, which I count on to keep myself aware of what needs to be done in the near future. I thought these were done automatically without requesting. Scott was also too busy to bring me my bill once my car was finished so the cashier came and got me from the customer lounge. It would've been nice to receive an apology for the way I was treated and a "Thank You" for my service and continuing to come to McCarthy. I received neither. Thanks to the way I was treated by Scott I will rethink using McCarthy in the future for any of my auto needs. Rebecca G. More

AMAZING! Over the years our car buying experience hasn't been very good. You name the scam, and we've been a part of it. When my husband stopped at McCarthy, I Over the years our car buying experience hasn't been very good. You name the scam, and we've been a part of it. When my husband stopped at McCarthy, I thought "oh know here we go again." Terry Fogelsong greeted my husband. I think he knew I wasn't comfortable. He said give me a chance and I will change your car buying experience. How refreshing to know there are car dealerships that put their customers first. Terry was right. He changed our experience and also changed who we buy our vehicles from in the future. Thank you for treating us like we matter. Thank you for going the extra mile. We look forward to working with Terry in the future! More

Personable professional team at McCarthy I have dealt with Ken Archambeau for years with new and Leased vehicles. He has been a great help not only with service but recommendations to your fl I have dealt with Ken Archambeau for years with new and Leased vehicles. He has been a great help not only with service but recommendations to your floor staff. It has been a pleasure dealing with caring personnel when it comes to customer satisfaction. More

Excellent customer service My family just purchased to vehicles and we appreciate the smooth transaction. Everyone took the time to help us and answer our questions. Tom went th My family just purchased to vehicles and we appreciate the smooth transaction. Everyone took the time to help us and answer our questions. Tom went through every part of the car and explained the features. More

Marc Carpinelli is great! I bought a vehicle from McCarthy Chevrolet with Marc Carpinelli. He was very prompt and went above and beyond during the entire process. I drove 250 I bought a vehicle from McCarthy Chevrolet with Marc Carpinelli. He was very prompt and went above and beyond during the entire process. I drove 250 miles to purchase this car so, needless to say I asked a lot of questions and was very skeptical. Marc was able to describe the car and send many photos as requested. His communication was excellent. He researched additional information from the vehicles owner and sent it to me immediately. I am pleased with the car and the transaction as a whole. The only negative would be the amount of time I had to wait to finalize the paperwork. I think it sat on someones desk for a while before we were able to get it wrapped up. More

Will go back here for all our cars! Marc and everyone at McCarthy was so great in helping us find the car that worked for us! Will be recommending this dealership to friends and family! Marc and everyone at McCarthy was so great in helping us find the car that worked for us! Will be recommending this dealership to friends and family! More

The only car dealership I've provided with repeat business This is the only dealership I've provided with repeat business, and that's all because of Jamie Sr. in sales and Ken Archambeau in service. Its not po This is the only dealership I've provided with repeat business, and that's all because of Jamie Sr. in sales and Ken Archambeau in service. Its not possible to be in this business as long as they have without having done something right, and it shows. I met Molly during my most recent purchase and she's just as high-caliber a person as I would have expected after having worked with Jamie Sr. and Ken. Molly made a very complicated process quick and easy to understand. When its time to purchase my next vehicle, I'll return to McCarthy Chevrolet again, and once again I'll ask to work with Jamie Sr and Molly. I've worked with Ken for my routine maintenance for the past four years, and every time I come in for service, I know I'll be treated kindly and fairly by him. This is an amazing, honest, fair team of people who care about customer satisfaction. You'll continue to have my business as well as continued referrals to my family and friends. More