McCarthy Chevrolet
Olathe, KS
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310 Reviews of McCarthy Chevrolet
What a waste of time! I contacted the dealership in advance to check on a vehicle's availability. Received email confirmation from Madison Engbrock that the vehicle was in I contacted the dealership in advance to check on a vehicle's availability. Received email confirmation from Madison Engbrock that the vehicle was in stock and would be ready for my 3:15 appointment. "Check in with "so and so" when you get here for the test drive." Drove 45 minutes to the dealership and not only was "so and so" not at work that day, the vehicle I wanted to look at WAS NO LONGER THERE! It was still listed for sale on their website but according to a salesman, it was taken to auction some time ago. Thanks for wasting my time Madison! Thanks for your diligence in actually confirming that the vehicle of interest was there! Thanks for setting up an appointment with a sales rep that was off today! I'll certainly avoid Olathe McCarthy in the future. These people are either lazy or incompetent, likely both. More
Suburban 2019 I had an appointment to take a look a Suburban and ended up buying it. If you are looking to have someone understand your needs in the purchase of you I had an appointment to take a look a Suburban and ended up buying it. If you are looking to have someone understand your needs in the purchase of your next vehicle ask for Jamie Sr. He is pationate about his job and will giving the best service. Inventory is great. More
Used F150 purchase Recently purchased a used Ford F150. Devon Kitchen from the McCarthy sales team communicated regularly throughout the weeks as they made some upgrades Recently purchased a used Ford F150. Devon Kitchen from the McCarthy sales team communicated regularly throughout the weeks as they made some upgrades to the truck I was buying. He gave me a slick new ride in the meantime to drive while my truck was in the shop. Would definitely buy from him and McCarthy again. He follows through on his word. More
Very helpful & friendly I liked how easy it was no hassle and not pushy everyone I talked to treated me like a mvp everyone was easy going and professional I liked how easy it was no hassle and not pushy everyone I talked to treated me like a mvp everyone was easy going and professional More
Nice and easy McCarthy has always been my preferred dealer. They are nice and provide exceptional customer service. My car shopping was made a pleasant time thanks McCarthy has always been my preferred dealer. They are nice and provide exceptional customer service. My car shopping was made a pleasant time thanks to Jaime. More
Review Wayne was extremely knowledgeable about the 2019 Chevy Tahoe features. Taylor (Wayne’s assistant) was also helpful and knowledgeable. The sales proces Wayne was extremely knowledgeable about the 2019 Chevy Tahoe features. Taylor (Wayne’s assistant) was also helpful and knowledgeable. The sales process and financing went fairly quickly More
Another Great Experience Once again Carl Gray took excellent care of me and made the process of purchasing a truck great. Thanks for the customer service. Thank you, B Once again Carl Gray took excellent care of me and made the process of purchasing a truck great. Thanks for the customer service. Thank you, Brett R. More
Endless waiting Unfortunately, I don’t have great things to say about this dealership. My son and I were there to view and test drive a car we saw online. We went str Unfortunately, I don’t have great things to say about this dealership. My son and I were there to view and test drive a car we saw online. We went straight to the car when we got there, looked it over and then went in to talk about a test drive. We were promptly greeted when we walked in and then it all went downhill. They could not locate the keys to the car and while we patiently waited (for over an hour) we were told the car was no longer on the lot, that it must be a different year than we told them, etc. At this point I feel like I know more about the cars on their lot than they do! Keys were finally found, we drove the car, we liked it, we bought it and did all the paper work that night. The car was supposed to be cleaned up and ready for us to pick up at 10am the next morning, we got there at 10am, car wasn’t ready. I was told it would be ready in 15 minutes...finally left, with the car a few minutes after 11am! So, if you have a lot of time to stand around and wait - this is the dealership for you! I don’t have that kind of time and will not purchase a vehicle from them again. More
Great non pushy Ivan was very helpful. He Didn't push me ,just showed me what I wanted made a fair deal and did it quickly. Will buy again and again Ivan was very helpful. He Didn't push me ,just showed me what I wanted made a fair deal and did it quickly. Will buy again and again More
Outstanding and very easy to work with I had no trouble getting financed through this place the sales manager was probably the best I’ve ever felt with and the sales and finance team compli I had no trouble getting financed through this place the sales manager was probably the best I’ve ever felt with and the sales and finance team complimented that to a tee. More