Mazda of Elk Grove

It’s always a pleasant visit when we come to this location. The team here takes great care of us all the time. We’ve had our first purchase here and have been getting excellent service for a couple o location. The team here takes great care of us all the time. We’ve had our first purchase here and have been getting excellent service for a couple of years now, and going onto our second car, we look forward to seeing the team even more. Thank you Team Elk Grove Mazda! More

Great customer service Michael or salesman was excellent highly recommended this dealership great to work highly recommended this dealership great to work More

Eric was wonderful and kind and did an amazing job of getting us a deal that worked for us so we could get our new Mazda. The whole experience was quick and I would definitely recommend Eric to anyone we getting us a deal that worked for us so we could get our new Mazda. The whole experience was quick and I would definitely recommend Eric to anyone well as Mazda of Elk Grove. Thanks for all your help Eric! More

First time buying a new car. She was easy to work with. Patient. Knowledgeable. Got me in and out the door in under 3 hours. She was easy to work with. Patient. Knowledgeable. Got me in and out the door in under 3 hours. More

Worst experience I have ever had with a dealership. Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my com Deception, lies hidden issues, told false information. Talked to the owner of the dealership after the transaction who said he would look into my complaint. He was pleasant to talk to and said he would look into my concerns. I have not heard back from him yet. Dashboard warning light was on at time vehicle was turned over to buyer (after transaction was completed) was told by salesman (Christian) and second salesperson (Veronica) that the vehicle had been washed and moisture caused a false reading (2 weeks later and has not reset. The car play did not function and we were told by the sales person that it would work if a different type of cord (not available at time of transaction) was used. After several attempts it still does not work. Unauthorized items were added to the final written billing (that we had previously declined) in an obvious act of deception that we caught and was finally removed after bickering for over an hour. Due to the fact we were not financing this vehicle it took four additional days to take delivery after we were originally told it would take a couple of hours by the salesman (later after the money was wired the finance manager said it could take 4 or 5 days). Lies, subterfuge, concealment and various employees conspiring to deceive the buyer. More

First time arranging purchase on the internet, and Anahi was nothing but easy to work with and quick to respond. Going above and beyond. Easy to work with through the entire process. We had already zeroed was nothing but easy to work with and quick to respond. Going above and beyond. Easy to work with through the entire process. We had already zeroed in on the car, she made the rest possibly. More

This isn't our first time buying from Mazda of Elk Grove and it won't be the last! There is a reason why we keep coming back. The knowledge, service, and amazing staff make it a very enjoyable and pressure and it won't be the last! There is a reason why we keep coming back. The knowledge, service, and amazing staff make it a very enjoyable and pressure free buying experience. I wasn't planning to buy a new car this time (I actually brought a friend to look at cars!), but I immediately fell in love with the CX-50 Hybrid. Right away Shay and Vanessa brought out the car for me to test drive. I ended up buying it after receiving an amazing trade in for my 2018 CX-5. Throughout the process, Vanessa and Shay (the dream team) were very attentive, honest, fun and patiently answered all of our questions. They both went above and beyond to make sure I was comfortable with everything. Ovais from the finance Dept was also great, he was prepared and ready to go by the time we sat down with him to sign. The whole process really was fast and seamless and I couldn't be happier. More

Best customer service i have ever had, Duc was a wonderful person to meet and an ever better salesmen to work with. wonderful person to meet and an ever better salesmen to work with. More

Anahi was very helpful from the beginning of my car buying process. Answered any questions that I had with the car and helped me pick the right one that fit me most with my needs. Overall, a great and buying process. Answered any questions that I had with the car and helped me pick the right one that fit me most with my needs. Overall, a great and smooth buying experience with the dealership and its staff, but I’m happy to have worked with Anahi on getting me my new car. More

We had a terrific experience working with Duc to purchase a car, and the dealership is a very comfortable and low-pressure environment. a car, and the dealership is a very comfortable and low-pressure environment. More