8588 Laguna Grove Dr.
Elk Grove, CA 95757
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This isn't our first time buying from Mazda of Elk Grove and it won't be the last! There is a reason why we keep coming back. The knowledge, service, and amazing staff make it a very enjoyable and pressure free buying experience. I wasn't planning to buy a new car this time (I actually brought a friend to look at cars!), but I immediately fell in love with the CX-50 Hybrid. Right away Shay and Vanessa brought out the car for me to test drive. I ended up buying it after receiving an amazing trade in for my 2018 CX-5. Throughout the process, Vanessa and Shay (the dream team) were very attentive, honest, fun and patiently answered all of our questions. They both went above and beyond to make sure I was comfortable with everything. Ovais from the finance Dept was also great, he was prepared and ready to go by the time we sat down with him to sign. The whole process really was fast and seamless and I couldn't be happier.
Best customer service i have ever had, Duc was a wonderful person to meet and an ever better salesmen to work with.
Anahi was very helpful from the beginning of my car buying process. Answered any questions that I had with the car and helped me pick the right one that fit me most with my needs. Overall, a great and smooth buying experience with the dealership and its staff, but I’m happy to have worked with Anahi on getting me my new car.
We had a terrific experience working with Duc to purchase a car, and the dealership is a very comfortable and low-pressure environment.
I was able to connect on a personal level with Christian in the process which allowed for an experience that met my unique needs very well. I appreciated the 'less pushy' approach which centered more on my questions, concerns, and wants. I usually find major purchases very stressful, and this ended up being a fairly smooth process that was more enjoyable than I thought that it would be. I can't really think of a better way to do it. In short, excellent experience and I strongly suspect I will return in the future when I need to purchase another car.
If you were in the market to purchase a car, please request Mike from Sales. He goes above and beyond with regards to customer service and product knowledge.
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