Shay Briggs

Over charged for optional service contract. MAG Service contract voided by servicing company at time of purchase. Sent us a demand letter voiding auto purchase as they claim financing was de MAG Service contract voided by servicing company at time of purchase. Sent us a demand letter voiding auto purchase as they claim financing was denied (incorrect). Way to many errors to list. Customer service is questionable at best. Love vehicle but dealership has issues. More

by pbquigley Verified Customer Verified Customer

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Anahi was wonderful from the moment we walked in. She welcomed my family warmly and made us feel at ease right away. I was torn between two color options for the 2026 Mazda CX-5, and she helped me na She welcomed my family warmly and made us feel at ease right away. I was torn between two color options for the 2026 Mazda CX-5, and she helped me narrow it down effortlessly — showing us each car individually, then side by side, and never rushing me as I made my final decision. She was kind, patient, and genuinely a pleasure to work with. The whole team, including Jeff in finance and Shay in sales, made the entire experience exceptional. I look forward to working with them again in the future. More

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I’ve experienced nothing but the absolute best here at elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and li elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and listened to me of what my wants and needs were when I came looking for a vehicle. She was not pushing at all. She was very transparent. The moment I walked in she helped me she even responds to text messages when she’s not at work regarding concerns or things that I’m hoping to get on my car she does not ignore you and she’s always extremely professional the manager Shea. She was outstanding. She helped me with a concern. I had shortly after I bought the car and it was handled correctly. No questions asked finance is also amazing. Everybody at this dealership has been great service department. Brianna and service is absolutely amazing. Also, thank you for the help and treating me like family. More

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Thomas W. the salesperson was engaging, a good listener and delivered on what I was looking for. The manager and finance department were good as well. I would the salesperson was engaging, a good listener and delivered on what I was looking for. The manager and finance department were good as well. I would recommend to anyone to give Elk Grove Mazda a try More

by sweetchildofwine Verified Customer Verified Customer

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Eric was very helpful landed a perfect and the right ca for me, provided service, honest advice, and smooth experience. for me, provided service, honest advice, and smooth experience. More

by Yasmin Nejad Verified Customer Verified Customer

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Vanessa is an excellent sales person, friendly and she cancelled her off day to help me with the car. Seeing such dedication makes you believe in brand value and good people working in dealership. Also tr cancelled her off day to help me with the car. Seeing such dedication makes you believe in brand value and good people working in dealership. Also trade-in experience was not that great, felt as if taken advantage of because I came to purchase car by driving 100miles from my residence and the finance person knew I will sell at little less cost. Not good on the trade in part. Having said that , bad experience in trade in section but excellent experience working with Vanessa on new car purchase. Go and ask for Vanessa to buy your car and avoid trade-in or get price confirmation first before going in or else the trade in team tries to take advantage of customer. More

by gafoor.ag Verified Customer Verified Customer

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Eric was very nice and approachable. He took account what I wanted. Any compromised well on the things I didn’t. He took account what I wanted. Any compromised well on the things I didn’t. More

by bresett.alley Verified Customer Verified Customer

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Shay was a really great manager to work with. She did a great job showing us our options and in the end approved our requests. She was very kind and easy to work with. Thanks for your help Sha She did a great job showing us our options and in the end approved our requests. She was very kind and easy to work with. Thanks for your help Shay:) More

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Eric was really easy to work with…he listened to what we wanted and did his best to deliver. His calm and easy going demeanor made the purchase of our CX-90 a pleasure. Thanks Eric! wanted and did his best to deliver. His calm and easy going demeanor made the purchase of our CX-90 a pleasure. Thanks Eric! More

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I was able to find the perfect car for my family and they made the buying process easy and fast! 10/10 would recommend to anyone! made the buying process easy and fast! 10/10 would recommend to anyone! More

by Daniel Verified Customer Verified Customer

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