Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
50 Reviews
4.9

50 Reviews

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50 Reviews of Maritza Hererra

April 14, 2026

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Employee Rating

I have been getting my car serviced at Mazda of Elk Grove for the past years and they have always been great and honest. Whether it’s oil change service to getting my car fixed. Service Advisor Maritza alway More

by JAHERRERA_10
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

Mazda of Elk Grove responded

Thank you for your continued loyalty over the years. We truly appreciate your trust in Maritza and our team to care for your vehicle, and it’s great to know you’ve had consistent, reliable experiences with us. We look forward to continuing to support you and your vehicle for many more miles ahead.

April 12, 2026

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Everyone in the service department is extremely professional and easy going, made the process very simple and accommodating. More

by Khuynh015
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Danny Nguyen

Apr 14, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re glad your visit was handled smoothly and that our team was able to make the process easy and comfortable for you. We appreciate your business and look forward to seeing you again.

April 10, 2026

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I’ve experienced nothing but the absolute best here at elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and li More

by Gerald. S
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Recommend Dealer
Yes
Apr 14, 2026

Mazda of Elk Grove responded

Thank you for sharing your thoughtful review. We’re thrilled to hear your experience with our team has been consistently positive across every department and that everyone was able to deliver the kind of attentive, supportive service we always strive to provide. We truly appreciate your trust and are grateful to have you as part of our Mazda of Elk Grove family.

April 09, 2026

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Danny consistently demonstrates an exceptional level of professionalism and friendliness in all his interactions. His unwavering helpfulness and courteous demeanor make every customer feel valued and appre More

by Nell57
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Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen, Brandon Hocter

Apr 10, 2026

Mazda of Elk Grove responded

Thank you for sharing such thoughtful feedback. We’re glad to hear Danny consistently delivers a professional, attentive, and efficient experience and was able to make your visit so positive. We truly appreciate your business and support!

April 08, 2026

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They got me in and out in the time frame that they stated they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it More

by Bill Conner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 10, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share this. We’re glad everything was completed on schedule and that the work has been holding up well since your visit. We appreciate your business and look forward to helping you again when you need us!

April 06, 2026

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Service was timely and efficient delivered when promised. Tasks completed were thoroughly explained and detailed. The video description was a nice feature. Cost of service was a little less than quoted. More

by ODOD
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Hocter

Apr 06, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars. We are glad the detailed updates and video overview added value to your service experience, as it’s always our goal to provide transparency in our service. We truly appreciate your trust and support and look forward to the next time we can assist you!

April 03, 2026

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This dealership really takes wonderful care of their customers. We have a small business and know how important it is to treat your customers as you wish to be treated. So often we are disappointed wi More

by Kimberly
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Recommend Dealer
Yes
Apr 06, 2026

Mazda of Elk Grove responded

Thank you for your thoughtful feedback. We take great pride in staying responsive and keeping our customers informed throughout their experience, so it’s rewarding to know that made a difference. We truly appreciate your trust and support and look forward to continuing to take great care of you and your vehicle in the future.

March 31, 2026

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Mazda of Elk Grove has always treated my diagnostic concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my veh More

by nickhayworth
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Service Time
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Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for your feedback. It’s wonderful to hear that our team’s approach has given you confidence in your vehicle care. We appreciate your trust and look forward to continuing to provide reliable service in the future.

March 31, 2026

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Very helpful and completed necessary work in a timely fashion. Appreciate the dedication to meet my high standards More

by KGATSHET
Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re pleased our team was able to handle your service efficiently while maintaining attention to detail. Your acknowledgment of their dedication means a lot, and we look forward to continuing to provide the level of care you expect.

March 30, 2026

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The service here is always extremely professional and I'm grateful for the consultants' kind help and informative communication. More

by 98JJES
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Service Time
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Recommend Dealer
Yes
Mar 31, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars. We’re glad our team could provide attentive guidance and clear information throughout your visit, and ensured you felt supported and well-informed. We look forward to continuing to deliver excellent service for you.

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