Mazda Roseville

Very easy deal. The dealership was honest and easy going. They didn't push any specific car. They gave us the differences in the models and let us process what was The dealership was honest and easy going. They didn't push any specific car. They gave us the differences in the models and let us process what was important to us. Steven Harris represented Mazda and the dealership in an honest and sincere manner. More

Helpful and friendly staff! Very considerate and welcoming. The car selection was beautiful, we're very glad we came here! Very considerate and welcoming. The car selection was beautiful, we're very glad we came here! More

I had such a nice easy experience with Mazda of Roseville. My salesperson Steven was very kind and listened to my needs. He was helpful but not pushy. I then met Steven in finance who also was pati Roseville. My salesperson Steven was very kind and listened to my needs. He was helpful but not pushy. I then met Steven in finance who also was patient and helpful. When I signed my documents I had the pleasure of working with John. I was impressed at how friendly the entire staff was to me. I was looking for a vehicle that would suit my particular needs and I had a check list. I was shown the vehicle that would check all the boxes. I was not shown vehicles that did not match my needs. They listened to me. In this day and age that is a great quality. More

Oil change done on a Saturday. Picked up my car and the oil light was still on. Driving home and the fuse box cover fell off under my feet which could have cause serious accident w Picked up my car and the oil light was still on. Driving home and the fuse box cover fell off under my feet which could have cause serious accident with risk of impending my brakes! Left message for manager. No call the following Monday. Heard from manager Wednesday. Manager gave excuses why the light was on and denied touching any part of the fuse panel! The whole conversation concentrated on none of the above being their fault! I felt so uneasy and ended up going to another Mazda dealership to have my oil light reset. I never asked for anything but acknowledgment of their mistake and an apology and to complete the service I paid for and reset the light. I was so concerned the maintenance wasn’t actually done! Instead I heard how my car is just old. The reception staff reported being short staffed being the reason I couldn’t get a call until the following mid week when I had a concern about the service I just received. The way I see it- if this is the kind of reaction and support I get when the concern is on the minor side but important- I couldnt imaging actually having a real concern and being treated the way I was and not supported. I will not be returning. I will avoid the dealership all together and drive out of my way to Sacramento for service and purchase of my new Mazda in October! More

Johnny Koo did a great job, took plenty of time and tracked down exactly what I wanted. The vehicle had to be transported from another dealership but was ready for the next day. Paperwork was no hassle tracked down exactly what I wanted. The vehicle had to be transported from another dealership but was ready for the next day. Paperwork was no hassle, all questions were answered, everything went pretty smoothly! More

Our salesperson, Jai Edwards, was a pleasure to work with, very friendly and helpful. We had a pleasant relaxed experience overall at this dealership and would highly recommend them. with, very friendly and helpful. We had a pleasant relaxed experience overall at this dealership and would highly recommend them. More

Jordan helped me this most recent time and in 2022. I highly recommend coming to him for your purchase. Very friendly and helpful, answered all my questions! I highly recommend coming to him for your purchase. Very friendly and helpful, answered all my questions! More

We had a fantastic experience purchasing a vehicle from Mazda Roseville. John Koo made the process incredibly simple and quick. We negotiated the deal over the phone, and once we reached an agreement, I we Mazda Roseville. John Koo made the process incredibly simple and quick. We negotiated the deal over the phone, and once we reached an agreement, I went to the dealership to finalize the paperwork and pick up the car. The entire experience was hassle-free and straightforward. If you don't have all day to spend at a dealership, I highly recommend giving these folks a call. More