Maui Toyota

Poor service!!! Impossible to get a service appointment over the phone for a recall item. Always reached a recording and never receiving a call back after leaving nu Impossible to get a service appointment over the phone for a recall item. Always reached a recording and never receiving a call back after leaving numerous messages to call back. Very bad for business and they're lucky that they're the only show in town. Bad.... More

FAMILY Brandon Hee and Kelvin Nishida. They are very easy, friendly, and awesome to work with. They both responded to my emails quickly and were very thoroug Brandon Hee and Kelvin Nishida. They are very easy, friendly, and awesome to work with. They both responded to my emails quickly and were very thorough with the paperworks we were signing and had an answer to every question I asked. I loved the fact that they were not "pushy" because I was able to decided on what I wanted & what was best for my family without no hesitation. I would definitely recommend these two awesome gentleman because they made us feel like family. More

Don't buy a Toyota on Maui if you expect service The service department treats you like you're a hassle. Want an appointment? Wait two weeks. Have an appointment? Pull in at the appointed day and tim The service department treats you like you're a hassle. Want an appointment? Wait two weeks. Have an appointment? Pull in at the appointed day and time for just an oil change and then watch your car sit in the lot for hours. They have absolutely no commitment to getting you in quick, or once you're in, get it out in a reasonable timeframe. The service department seems like it's run by people who couldn't get out of 3rd grade. These people a brilliantly incompetent, and have been for years. Think twice before buying a Toyota on Maui if you think you might use their service department. More

Fast and courteous Looking for another car and we put the salesperson here and there we couldn't make up our minds but Rodelia was okay with it and we ended up with a T Looking for another car and we put the salesperson here and there we couldn't make up our minds but Rodelia was okay with it and we ended up with a Toyota truck More

Sixto was the greatest. He kept me informed throughout the e ntire time I was there. He also made sure me and my daughter was comfortable. ntire time I was there. He also made sure me and my daughter was comfortable. More

Broke my truck during simple oil change/tire rotation We brought our 2012 Toyota Tacoma in to the Toyota Maui dealership for an oil change and tire rotation (the more expensive package because we love our We brought our 2012 Toyota Tacoma in to the Toyota Maui dealership for an oil change and tire rotation (the more expensive package because we love our truck). We chose the dealership because this is where we bought the truck and we trusted them. However a few hours after leaving the dealership, our perfectly running truck developed some major issues. The check engine light came on, and the trac off light came on. Then the truck would not accelerate over 20 mph. Now the dealership is trying to get us to pay diagnosit fees of $110 just to find out what they did wrong. They have caused us nothing but inconvenience, worry and stress. We wish we would have done the oil change ourselves, or gone to a mechanic who we can trust. This is horrible. More

Thanks RO for helping me buy 1st Car, 2015 Scion Ro is an AMAZING women and salesperson. Helped me from the time I walked in till the day I walked out with my 2015 Scion XB. She listened to me and wh Ro is an AMAZING women and salesperson. Helped me from the time I walked in till the day I walked out with my 2015 Scion XB. She listened to me and what I wanted in a car, size for my family of 4, and monthly payments. She did everything she could, and I told her, I only wanted to work with her because she knew what I wanted and was very helpful. We ran into some issues, but 1 thing I wanted for so long happened in a blink of an eye, couple days later, I was picking up my car, signed my papers and today I'm an OWNER of a 2015 Scion XB. I LOVE my car and everything about it. Thank you ro for your undivided time and helping my family and I buy our 1st car, accomplish my goals and Make us happy with our purchase! If ever you buy a car from maui toyota, go and see RO!! Mahalo plenty RO!! More

Excellent Service! Sixto was a wonderful sales person....very patient in helping me to decide what car would be best for me. I am very happy with my Sienna...Thank you Sixto was a wonderful sales person....very patient in helping me to decide what car would be best for me. I am very happy with my Sienna...Thank you Sixto, Chad, and DJ. More

Great Service! Took my tacoma in to get it serviced for a recall awhile back and had the best expierence at this dealership ever. The person that helped me and got m Took my tacoma in to get it serviced for a recall awhile back and had the best expierence at this dealership ever. The person that helped me and got me in and out quickly was Andrea. She really showed me plenty of aloha. I mentioned to her I needed to be at work at a certain time and she made sure i was out if there with time to spare.. Also the woman at the parts counter i irdered my truck mats from was awesome as well.. Mahalo's More

service person I've had some amazing service with one particular person in the service department. She was super friendly and helped solve my issues with the vehicl I've had some amazing service with one particular person in the service department. She was super friendly and helped solve my issues with the vehicle. I would recommend working with her again. More