Master Chevrolet Cadillac

Warranty and service repair My service representative, Justin, and my sales representative, Jason, worked together to resolve my issue in a timely fashion. Justin scheduled an ap My service representative, Justin, and my sales representative, Jason, worked together to resolve my issue in a timely fashion. Justin scheduled an appointment for me that was convenient. While there, he updated me on the status of each process that was occurring. I’ve bought several cars from Master’s and have my cars serviced there because of their professional service and family-type atmosphere More

Pleasure buying my new/used vehicle :) Very nice salesman. They work with you and make the buying experience easy. Would do business with them again and will tell others about them. Very nice salesman. They work with you and make the buying experience easy. Would do business with them again and will tell others about them. More

Consistent In my 5 years of dealing with the dealership, they have never wavered from their dedication to serving me. Always a "customer first" attitude. Just In my 5 years of dealing with the dealership, they have never wavered from their dedication to serving me. Always a "customer first" attitude. Just bought my second Cadillac from them and expect the attitude and service rendered to continue. More

Can’t beat their service! Check engine light comes on. I call on the way to work. They get me in right away. Run tests, put me in a courtesy vehicle, order parts, keep me in th Check engine light comes on. I call on the way to work. They get me in right away. Run tests, put me in a courtesy vehicle, order parts, keep me in the loop on everything. Pick up my car...surprise! It’s been washed and looks better than before! I love Master!!! More

Customer Service is not for everyone!! First of all, the service that I was there for was caused by your service team on my original visit, and not once we're you apologetic for my time. Yo First of all, the service that I was there for was caused by your service team on my original visit, and not once we're you apologetic for my time. You should never expect a customer to sign a receipt of completion without first reading it, only an idiot would do something like that. If anyone had the right to be upset, it should have been me, not you! Patience, Friendly, Attentiveness, & Clear Communication Skills are just a few requirements for dealing with the public. He demonstrates unprofessionalism and is not a good representation of your company and what GM stands for. His actions should not be exceptable in the work place. Ronnie, you need to do better. More

He went above and Beyond what most do We are very happy with our new truck and will be using they again in the future.and will tell all my family and friends about what a good experience We are very happy with our new truck and will be using they again in the future.and will tell all my family and friends about what a good experience we had More

Amazing customer service Amazing environment with great customer service. Service department is always prompt and ready for everyone who arrives. I really love this place and Amazing environment with great customer service. Service department is always prompt and ready for everyone who arrives. I really love this place and would recommend it to everyone I know. More

Oil change and tire rotation I have always been treated very professionally every time I have been at this dealership. The personnel are very friendly, professional, and knowledge I have always been treated very professionally every time I have been at this dealership. The personnel are very friendly, professional, and knowledgeable. I could not ask for any better! More

Purchase of our used vehicle Joe Mills made our car purchase a wonderful experience. He is very professional and has a great way of communicating the purchasing process with clie Joe Mills made our car purchase a wonderful experience. He is very professional and has a great way of communicating the purchasing process with clients. He is not like any other sale rep I have ever encountered, no pressure and answered all of our questions. If your looking to purchase from this dealership ask for JOE MILLS he won’t disappoint. More

Justin Hartley is the go to guy Justin has been my service writer/manager every time I have taken one of my vehicles In for service. He goes above and beyond to make sure that my app Justin has been my service writer/manager every time I have taken one of my vehicles In for service. He goes above and beyond to make sure that my appointment accommodates my schedule and keeps me informed of any updates and recommendations needed and makes sure the job is done satisfactory. More