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Master Chevrolet Cadillac

Aiken, SC

4.8
613 Reviews

3625 Richland Ave W

Aiken, SC

29801

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613 Reviews of Master Chevrolet Cadillac

September 25, 2018

Excellent Friendly and efficient service- always proactive to my request and needs, Mr. Brennan was attentive and provided a good explanation of services provid More

by MBROWN2723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Brannan
Sep 25, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We appreciate your fantastic review and look forward to seeing you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

September 25, 2018

Great service. Nice people. The people at Master really took care of me. I came in for an oil change. I would highly recommend them to anybody in need of service More

by KESS.ROLAND
Recommend Dealer
Yes
Employees Worked With
Ronnie Brannan
Sep 25, 2018 -

Master Chevrolet Cadillac responded

Thank you! We will pass your compliment along to Ronnie and our service department! Wayne Morgan General Manager Master Chevrolet Cadillac

September 25, 2018

Easy and non complicated Quality vehicles and fair prices. Laid back and friendly. Adam is a pleasure to work with. This is the 2nd car this year we have purchased from Adam a More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Parrott, Adam Rodriguez
Sep 25, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We’re glad Adam took good care of you during your recent purchase. Please let us know if we can help you in any way! Wayne Morgan General Manager Master Chevrolet Cadillac

September 25, 2018

Dealership overwhelmed, manpower insufficient for potential Brake repair: 1 week past appointment before vehicle was evaluated. Part(s) ordered arrived defective, requiring reorder. System evacuated multiple ti More

by 2001S10CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Hartley
Sep 26, 2018 -

Master Chevrolet Cadillac responded

It sounds like you have certainly had a frustrating time. We are sorry that it took so long and it was further delayed by a part we found to not be working correctly. As to the final diagnosis, we can talk with the Service Director to see if there is anything further we can do. We never want a customer leaving unhappy. I’m available as well. Kathy Hensley, Owner

September 24, 2018

New car purchase Wayne and George are absolutely the best !! I have been dealing with Master for a long time and they never fail me. They make car buying totally pai More

by LJBAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Lyles, Wayne Morgan, Will Parrott
Sep 26, 2018 -

Master Chevrolet Cadillac responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Will Schafer | Owner| wschafer@masterautomotive.com | (803) 220-3594

September 22, 2018

Felt as if I don't matter not worth the time to talk to or h I've always done business with Masters recently bought 2 vehicles on the same day. Allowed 2 wks to order parts for a bulletin on my 2017 Silverado. L More

by cory.brown8337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vaughn Hester, Adam Rodriguez, Ronnie Brannan
Sep 22, 2018 -

Master Chevrolet Cadillac responded

Thank you very much for your feedback on our both the availability of our loaners and your experience. We are so sorry we weren’t to accommodate your truck needs. We do have limited number of loaners available, but knowing we have more customers that need trucks can help us when choosing loaners in the future. We do have time for you and are grateful for this feedback. We will address your concerns promptly. Kathy Hensley, Owner

September 22, 2018

Excellent service Excellent customer service and the work was done quickly. Would definitely go back there again. They could not have been any more helpful or friendly. More

by KCE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Brannan
Sep 23, 2018 -

Master Chevrolet Cadillac responded

Thanks for the great review! We appreciate your business! Wayne Morgan General Manager Master Chevrolet Cadillac

September 21, 2018

Great service department. Justin is very customer oriented and always makes sure you are happy before you leave. The entire service department is the best I have ever dealt wit More

by HERRINL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley
Sep 21, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We appreciate your compliments about Justin and our service department and look forward to seeing you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

September 20, 2018

Got me in and out. Very courteous. They made me feel liked they cared about any concerns I had. They listened. They kept me updated. Didn't forget about me being there. More

by paddy03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Vaughn Hester
Sep 20, 2018 -

Master Chevrolet Cadillac responded

Thank you for your review! We are glad you were pleased with our service department. See you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

September 20, 2018

Way to go guys! Always friendly and professional services. Gets me back to work promptly! Highly recommend this dealership. After buying my vehicle almost 3 years ago More

by MARCIAIKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Brandon Pennington, Will Parrott
Sep 20, 2018 -

Master Chevrolet Cadillac responded

Thank you very much for the great review! Please know our relationship with you is as important today as it was three years ago and we are here to serve you. Wayne Morgan General Manager Master Chevrolet Cadillac

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