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Master Chevrolet Cadillac

Aiken, SC

4.8
613 Reviews

3625 Richland Ave W

Aiken, SC

29801

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613 Reviews of Master Chevrolet Cadillac

September 14, 2018

EXCELLENCE Mr. Darin was my service advisor. I rate him Excellent "5 STAR". He explained very thoroughly on what the problem was. He was also very kind More

by GAYLEYARBOROUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Moseley
Sep 15, 2018 -

Master Chevrolet Cadillac responded

Thank you for the great review! We will pass along your compliments to Darin! Wayne Morgan General Manager Master Chevrolet Cadillac

September 13, 2018

Great service from great people They truly care about your car and I've been there a number of time and they recognized me by name and all truly satisfied with their services. More

by VERTISJR06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Vaughn Hester
Sep 13, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We will be sure to pass along your compliments to Justin and Vaughn. Wayne Morgan General Manager Master Chevrolet Cadillac

September 12, 2018

Excellent Service Prompt and courteous service without an appointment! Quickly diagnosed the problem, gave a quote on recommended service and finished the job in little More

by fredspaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Vaughn Hester, Darin Moseley, Ronnie Brannan
Sep 12, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We greatly appreciate your business and the fantastic review! Wayne Morgan General Manager Master Chevrolet Cadillac

September 11, 2018

Great people and excellent work! I had been having an intermittent problem with my turn signal. Was behaving when I arrived. Inside of discounting the problem, they checked every bu More

by Susan B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley
Sep 11, 2018 -

Master Chevrolet Cadillac responded

Thank you for your kind words! We are happy to help anytime! Wayne Morgan General Manager Master Chevrolet Cadillac

September 10, 2018

Great Service! I have never set foot in a Chevrolet Dealership before last Friday. Master took care of my issue in a timely manner while I sat in the comfortable and More

by Steve D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley
Sep 10, 2018 -

Master Chevrolet Cadillac responded

Thank you! We look forward to serving you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

Sep 11, 2018 -

Master Chevrolet Cadillac responded

We are glad that your first experience was with us and that we left you with a great impression! We hope that you will come to see us. It was an honor to serve you and we look forward to a second chance to serve you again! We are grateful for your business! Kathy Hensley, Owner

September 09, 2018

It was a good experience It wa a good experience...everyone was very knowledgeable...I had help getting exactly what I wanted...I got what I wanted...I would come again More

by Sierra truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mills, Will Parrott
Sep 09, 2018 -

Master Chevrolet Cadillac responded

Thank you for the great review! We sincerely appreciate it and hope you are enjoying your new truck! Wayne Morgan General Manager Master Chevrolet Cadillac

Sep 11, 2018 -

Master Chevrolet Cadillac responded

We are glad we were able to help you get the vehicle you wanted! That is exactly what we strive to do! We hope you enjoy it for years to come! We appreciate your business and welcome you to our Master Family! Kathy Hensley, Owner

September 08, 2018

Service Price of repair too high. Had problem with touchscreen for radio control twice in 60,000 miles. Not happy will look at other car options. More

by FGREGCOKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez, Ronnie Brannan
Sep 08, 2018 -

Master Chevrolet Cadillac responded

We sincerely apologize for the problem that you are having with your radio. Please understand that we are happy to help you in any way we can. Also, feel free to contact me if I can assist you. Wayne Morgan General Manager Master Chevrolet Cadillac

Sep 11, 2018 -

Master Chevrolet Cadillac responded

Please give us a call so we can see what we can do. You can call me or Vaughn and we may be able to contact GM for further assistance if you have had this issue more than once. We'd like to help and never want to lose a customer over the price of something. We do try to be competitive and will do what we can. Kathy Hensley, Owner (706)922-5213

September 08, 2018

Satisfied customer I have never had anything less than excellent service at this dealership. I bring my cars here for everything, from scheduled maintenance to a couple More

by ugoatgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Ronnie Brannan
Sep 08, 2018 -

Master Chevrolet Cadillac responded

Thank you very much for the great review! Wayne Morgan General Manager Master Chevrolet Cadillac

Sep 11, 2018 -

Master Chevrolet Cadillac responded

We are so grateful for our friends that come back to us time and again! It is an honor and a pleasure to see you each visit and I know that Ronnie and Justin appreciate your business as do we all! Thank you for your great review and we look forward to seeing you next time! Kathy Hensley, Owner

Sep 11, 2018 -

ugoatgirl responded

That was actually supposed to say DOOZIES, not FOODIES! Makes a big difference in my review.

September 06, 2018

Great Service!!! Master Chevrolet provides quality service with the most helpful and friendly staff. Also, my maintenance service was completed in just a few minutes More

by Wlewham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Russ Vernon, Darin Moseley, Ronnie Brannan
Sep 07, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We look forward to serving you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

September 06, 2018

Wait time too long! When I scheduled my appointment I was told to make sure I was on time so I wouldn’t have to wait. I was also told a service advisor would speak to me More

by smcdonald1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The cashier
Sep 06, 2018 -

Master Chevrolet Cadillac responded

I sincerely apologize for your recent experience. However, the reason for the delay was that you abandoned your vehicle in our service lane and we were unable to locate you as the owner and have the necessary paperwork completed before processing your service request. Unfortunately, this caused the delay that you are referring to. Please feel free to contact me if you would like to discuss this further. Thank you for your business. Wayne Morgan General Manager Master Chevrolet Cadillac

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