Master Chevrolet Cadillac

Fabulous informative and friendly I have not purchased a vehicle in 17years! So the process has changed and Joshua Stowe made this transaction painless! He answered all my questions! I have not purchased a vehicle in 17years! So the process has changed and Joshua Stowe made this transaction painless! He answered all my questions! More

Very good Because we always get good service we have been dealing with yall for years.your service is very professional and you go thr extra mile to service us Because we always get good service we have been dealing with yall for years.your service is very professional and you go thr extra mile to service us More

Great experience Service was done in a timely and professional manner My appointment was honored and the vehicle was promptly taken into the service area and Justin Service was done in a timely and professional manner My appointment was honored and the vehicle was promptly taken into the service area and Justin is a great credit to the company! More

Great buying experience I was in search for a new 2019 Tahoe and I was shopping at three different dealerships. My initial contact was via the internet and I specified I only I was in search for a new 2019 Tahoe and I was shopping at three different dealerships. My initial contact was via the internet and I specified I only wanted to begin initial process through email and text. Joe is the only salesperson who did exactly as I asked. My entire deal was done through email and text until I drove to Master Chevorlet met Joe in person, looked over the new Tahoe with him, signed papers, and out the door. Couldn’t ask for a better no hassle experience. More

Excellent Sales and Service My husband and I have purchased two cars from Master Chevrolet. We have also had them both serviced here. We love Master. Everyone takes their time to My husband and I have purchased two cars from Master Chevrolet. We have also had them both serviced here. We love Master. Everyone takes their time to listen and to explain the process whether it is with sales or service of our vehicles. They will always have our return business. More

Great experience Very easy to work with and made the car buying experience very easy and quick. I would highly recommend Master to anyone buying a car. Very easy to work with and made the car buying experience very easy and quick. I would highly recommend Master to anyone buying a car. More

Great service Always great service and friendly staff. Quick service that is done correctly the first time. I am confident and feel safe knowing that their work is Always great service and friendly staff. Quick service that is done correctly the first time. I am confident and feel safe knowing that their work is the best. More

Recall item No one acknowledged me for several minutes, walking around me. No one called when ready as they said they would. I called them several times, wad t No one acknowledged me for several minutes, walking around me. No one called when ready as they said they would. I called them several times, wad told it was ready but I couldn't pick it up since they didn't have paperwork yet. The next day someone called and wanted to know what I wanted. The service writer said he had left early the previous day. I was told he had "stepped out " and would call me. My aunt's car, she was left with no vehicle overnight for a one day repair. Lousy, smug customer service, I won't be back for repairs or new purchase and I live 4 miles away. More

Oil change They fit me in and completed the service in a reasonable amount of time. The only problem I had was that I had scheduled an appointment time online, b They fit me in and completed the service in a reasonable amount of time. The only problem I had was that I had scheduled an appointment time online, but they couldn't find it. Someone sent a reminder of the appointment and must have deleted it. The service bay team indicated this had happened several times before and did everything they could to fit me in as soon as they could. More

Trade-In Friendly atmosphere. No pressure to buy. Customer made several trips before decision was made. All questions were answered. Effort was made to mak Friendly atmosphere. No pressure to buy. Customer made several trips before decision was made. All questions were answered. Effort was made to make sure I was satisfied. Would not hesitate to recommend dealership to other potential buyers. More