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Master Chevrolet Cadillac

Aiken, SC

4.8
620 Reviews

3625 Richland Ave W

Aiken, SC

29801

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620 Reviews of Master Chevrolet Cadillac

March 16, 2019

Too expensive Cost is getting way too high. Then the wait was too long not sure that I will return when I can go somewhere else for much cheaper and less wait. More

by Dtarr5116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Hartley, Darin Moseley
Mar 16, 2019 -

Master Chevrolet Cadillac responded

We apologize for your wait during your recent service. Please contact me at your convenience and I will be happy to talk with you. Wayne Morgan General Manager Master Chevrolet Cadillac

March 16, 2019

What's the purpose of scheduling an appointment. Scheduled a simple oil change for 9 a.m. arrived at 8:30 a.m. My car sat until 10 a.m. Took almost 2 hours before car was ready. $65 and half a day wa More

by smalblok383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Hartley
Mar 17, 2019 -

Master Chevrolet Cadillac responded

We apologize for your wait. However, your appointment was for 9:00, not 8:30 when you showed up at the dealership. We had other appointments here at that time. We do our best to serve everyone quickly and in the order they arrive. Wayne Morgan General Manager Master Chevrolet Cadillac

March 15, 2019

Great Service!!! It is never a “good time” to have a flat tire but this week, it was no problem thanks to the guys at Master Chevrolet Cadillac! After finding the flat More

by CLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Morgan
Mar 15, 2019 -

Master Chevrolet Cadillac responded

Thank you for your review! We appreciate you and hope to see you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

March 15, 2019

Service Department was very thorough! Excellent service as usual with Dustin and Vaughn. Both are professional, friendly and thorough. Kept us updated on repairs, and new findings that nee More

by JUDIWSTEWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Vaughn Hester
Mar 16, 2019 -

Master Chevrolet Cadillac responded

Thank you very much! See you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

March 13, 2019

My service was great I ain’t have a hard time getting what I needed done in a timely matter I would definitely go back for more help in the future More

by Larry1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley
Mar 13, 2019 -

Master Chevrolet Cadillac responded

Thank you for the feedback! We are happy to hear of your positive experience at Master Chevrolet Cadillac, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

March 13, 2019

Always pleased Great service & in a timely manner. Friendly staff! I Left my phone and they made sure it was back in my hands safely. Tabitha checked me out quickly More

by shayhardaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaughn Hester
Mar 13, 2019 -

Master Chevrolet Cadillac responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you. We look forward to serving you again! Best, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

March 12, 2019

Long wait, oil change Had an appointment for oil change and tire rotation at 2 pm yesterday. Arrived early and checked in. At 4:25 was tired of waiting in the customer ar More

by PARKERINAIKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of the service reps name.
Mar 13, 2019 -

Master Chevrolet Cadillac responded

We sincerely apologize for your extended wait time yesterday. We will be reimbursing you in full for your visit and hope you will give us another opportunity in the future. Please feel free to contact me anytime. Wayne Morgan General Manager Master Chevrolet Cadillac

March 11, 2019

Smooth transaction I had a very pleasant experience with this dealership. I worked through pricing with the sales rep via phone calls and text. Once all comparisons w More

by kurt.w.wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pennington, Will Parrott
Mar 11, 2019 -

Master Chevrolet Cadillac responded

Thank you very much! We hope you are enjoying your new Chevrolet! Please let us know if you need anything else. Wayne Morgan General Manager Master Chevrolet Cadillac

March 09, 2019

Mom is happy! Joe was so nice. He helped us set up all of that stuff. Set up my phone and Bob‘s so if we have the phone in the car we can get a call or make a call More

by Bonnie Trent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mills
Mar 09, 2019 -

Master Chevrolet Cadillac responded

Great! Thank you for your kind words! We hope y'all are enjoying your new Cadillac! Wayne Morgan General Manager Master Chevrolet Cadillac

March 09, 2019

Amazing from beginning to end during the process! I recommend Masters Chevrolet Aiken because they care about their customers and we care about Masters Chevrolet Aiken as well. All customers will be s More

by maddrichwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Parrott, Josh Stowe, Master Chevrolet Cadillac
Mar 10, 2019 -

Master Chevrolet Cadillac responded

Thank you very much! We are grateful for your business! Wayne Morgan General Manager Master Chevrolet Cadillac

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