
Master Chevrolet Cadillac
Aiken, SC
Filter Reviews by Keyword
By Type
620 Reviews of Master Chevrolet Cadillac
Car maintenance Very good customer service. The employees are very customer friendly. My service was taken care of as promised. I would recommend this dealership t Very good customer service. The employees are very customer friendly. My service was taken care of as promised. I would recommend this dealership to anyone and everyone. More
Very nice people who over-promise and under deliver. Not good. We made an appointment. Why? They did nothing on our appointed time other then check in the truck. I expected them to read the truck regar Not good. We made an appointment. Why? They did nothing on our appointed time other then check in the truck. I expected them to read the truck regarding the check engine light. They didn't. Again, why an appointment if they were not going to at least give us a diagnostics? They only checked in our GMC truck and then we didn't hear from them for 2 days. We had to call, Also we were going to be charged $120.00 just to get the diagnostics. To be fair that was credited to the repair, but we expected the diagnostics to have been done AT OUR APPOINTMENT!. We were not kept informed, the truck was not done when promised and communication was terrible. The price seemed very high. The Truck seems to be running well but again the delays were too long, despite being told it was 7 hours worth of work and all parts were in stock and 7 days later we have our truck back. I think the work done was good but again the price was very high and the communication was terrible and it should have not taken as long as it did and we should have had more information when we left the truck at our scheduled appointment. More
Service review Great diagnosis. Truck runs well. I do feel like o was quoted much less than I paid and I am considering contacting Travis Toole to get confirmation. Great diagnosis. Truck runs well. I do feel like o was quoted much less than I paid and I am considering contacting Travis Toole to get confirmation. More
Awesome They were very attentive to my questions and their service was impeccable. They address issues right away. I really like the way the handle their cust They were very attentive to my questions and their service was impeccable. They address issues right away. I really like the way the handle their customers needs. More
Masters of Deals I was visiting to get a true a true value of my trade. I was not even planning to buy. They had a great truck and a great price. I arrived at 3 and wa I was visiting to get a true a true value of my trade. I was not even planning to buy. They had a great truck and a great price. I arrived at 3 and was out the door by 5. Great customer service and easy to work with. I will definitely buy another car from Masters Chevy. More
Camaro They were very helpful in every way and made my purchase of a new car very simple. Best buying experience ever. Definitely recommend this dealership. They were very helpful in every way and made my purchase of a new car very simple. Best buying experience ever. Definitely recommend this dealership. More
Didn’t fix my problem They have done amazing changing oil but when I have had a problem, it isn’t getting fixed. Asked to fix my trailer lights, couldn’t find the problem. They have done amazing changing oil but when I have had a problem, it isn’t getting fixed. Asked to fix my trailer lights, couldn’t find the problem...told me I would need to bring back another day and leave it they couldn’t find problem.. I asked a friend to look at it, changed a fuse and tada! My lift gait quit working, its been there’s two different days over 6-8 hrs each and still not fixed! I’m told I will need to leave it for 2-3 days? Really? I can’t do with out my vehicle for this long!! Someone was supposed to call me the next week, never heard from anyone!! Justin was amazing to talk to, but my lift gait still doesn’t work and I have no resolution... so much for paying for extended warranty! More
Oil change and check Appreciated Justin professionalism and nice manner. The overall experience was good for my first visit and I will definitely be using again since loca Appreciated Justin professionalism and nice manner. The overall experience was good for my first visit and I will definitely be using again since local and convenient. More
Great service in a timely manner In for another routine service and as usual Master Chevrolet has me back on the road in no time. They make it easy on me and are always great with any In for another routine service and as usual Master Chevrolet has me back on the road in no time. They make it easy on me and are always great with any questions. More
They always make it do easy Good people. Make it pleasant I have bought several cars and trucks and I keep going back. I would use them again. Always leave satisfied. Good people. Make it pleasant I have bought several cars and trucks and I keep going back. I would use them again. Always leave satisfied. More