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Master Chevrolet Cadillac

Aiken, SC

4.8
613 Reviews

3625 Richland Ave W

Aiken, SC

29801

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613 Reviews of Master Chevrolet Cadillac

June 20, 2019

Great car buying experience Everything went really great. Josh is really knowledgeable and easy to understand. Never felt pressured at all . Would definitely buy another vehicle More

by Nannette13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Will Parrott, Jason Francis, Josh Stowe
Jun 20, 2019 -

Master Chevrolet Cadillac responded

Thank you very much! We appreciate your business and will pass along your compliments! Wayne Morgan General Manager Master Chevrolet Cadillac

June 20, 2019

An oil change and tire rotation was the main objective. My appointment was on time and.everyone was courteous. Brake shoes, tire wear and pressure, air cleaners, and more were all were inspected with no pr More

by brouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Francis
Jun 20, 2019 -

Master Chevrolet Cadillac responded

Thank you for this amazing review. We really appreciate your business. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 803-649-6236

June 19, 2019

Service review Great diagnosis. Truck runs well. I do feel like o was quoted much less than I paid and I am considering contacting Travis Toole to get confirmation. More

by Andrew Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Travis Toole
Jun 20, 2019 -

Master Chevrolet Cadillac responded

Thank you. I will have our service manager reach out to you to confirm your charges were correct. Wayne Morgan General Manager Master Chevrolet Cadillac

June 19, 2019

Great place and convenient Excellent customer service!! I just wish they did complimentary car washes and vacs like some of the different car make dealerships do but, from my un More

by RSHERRELL96
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Darin Moseley, Travis Toole, Brooke Crutchfield, Alyson Johns
Jun 20, 2019 -

Master Chevrolet Cadillac responded

Thank you for your five star review! See you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

June 19, 2019

Car maintenance Very good customer service. The employees are very customer friendly. My service was taken care of as promised. I would recommend this dealership t More

by Jim 78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Vaughn Hester, Will Parrott, Alyson Johns
Jun 20, 2019 -

Master Chevrolet Cadillac responded

Thanks! We appreciate you choosing us and look forward to seeing you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

June 19, 2019

Very nice people who over-promise and under deliver. Not good. We made an appointment. Why? They did nothing on our appointed time other then check in the truck. I expected them to read the truck regar More

by RONDAMCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Toole
Jun 19, 2019 -

Master Chevrolet Cadillac responded

Your concerns will, assuredly, be addressed. We value your time and by not communicating, we realize we aren't showing our appreciation for it or you. We are extremely sorry for that lack of communication and the delays you experienced. Our goal is to make sure our customers are taken care of promptly and professionally and we will do everything we can to improve. Thank you for your honest review. Kathy Hensley, Owner Master Automotive

June 18, 2019

Awesome They were very attentive to my questions and their service was impeccable. They address issues right away. I really like the way the handle their cust More

by Sankeon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Morris, Vaughn Hester, Andrew Lokey
Jun 19, 2019 -

Master Chevrolet Cadillac responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Will Schafer | Owner| wschafer@masterautomotive.com | 803-649-6236

June 16, 2019

Masters of Deals I was visiting to get a true a true value of my trade. I was not even planning to buy. They had a great truck and a great price. I arrived at 3 and wa More

by MICHAEL.VIRTUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Parrott, Andrew Lokey
Jun 17, 2019 -

Master Chevrolet Cadillac responded

Thank you very much! We're glad you found the truck that was right for you! We hope to see you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

June 15, 2019

Camaro They were very helpful in every way and made my purchase of a new car very simple. Best buying experience ever. Definitely recommend this dealership. More

by donna_nickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mills, Wayne Morgan, Will Parrott
Jun 15, 2019 -

Master Chevrolet Cadillac responded

Donna, Thank you so much! We appreciate your kind words and look forward to serving you anytime. I hope you enjoy your beautiful new Camaro SS! Wayne Morgan General Manager Master Chevrolet Cadillac

June 15, 2019

Didn’t fix my problem They have done amazing changing oil but when I have had a problem, it isn’t getting fixed. Asked to fix my trailer lights, couldn’t find the problem. More

by Cadilac1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Hartley
Jun 15, 2019 -

Master Chevrolet Cadillac responded

We appreciate your feedback. We will contact you shortly and help in any way. Wayne Morgan General Manager Master Chevrolet Cadillac

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