Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Master Buick GMC
Augusta, GA
1,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,102 Reviews of Master Buick GMC
July 20, 2018
Awesome When you go to Master Buick service you cant see anyone else but David. Great personality keeps you posted detail for detail about your vehichle every When you go to Master Buick service you cant see anyone else but David. Great personality keeps you posted detail for detail about your vehichle every step of the way. I will forever remember him and when i go back he will always get my service. Might i add he's awesome with children my daughter who is 2 remebered his name and face after not seeing him for 3 weeks. Stop and see him hes the BEST More
by EvaB
Employees Worked With
David Truitt
July 20, 2018
David truitt Had a great experience hands down David truitt went out of his way to make sure I was taken care of. Just had a bad experience at Bob Richards and Da Had a great experience hands down David truitt went out of his way to make sure I was taken care of. Just had a bad experience at Bob Richards and David helped me with my truck I will be coming to master Pontiac for all my service needs ! More
by Franklin mcclattie
Employees Worked With
David Truitt
July 19, 2018
Service This is the best I have been treated by a service writer at Master Buick. He greeted me promptly unlike many times they just sit there like they have This is the best I have been treated by a service writer at Master Buick. He greeted me promptly unlike many times they just sit there like they have enough business and do not need to be bothered. More
by LTJRA1
Verified CustomerEmployees Worked With
Gene Baxley, David Truitt
July 19, 2018
excellent We have had several dealings with Sue Oertle since purchasing our cars. At our age it is difficult to learn about the bells and whistles in one lesso We have had several dealings with Sue Oertle since purchasing our cars. At our age it is difficult to learn about the bells and whistles in one lesson. We have just completed our second class and in her professional, knowledgeable and kind manner offered as many as we want. Today was my first time meeting Davis Truitt - 1st service. Just like Sue, he was thorough, professional, and just could not do enough. So glad we used Master's!!! Katherine Davis More
by James 13
Employees Worked With
Sue Oertle, David Truitt
July 18, 2018
Purchase of used vehicle Mary Pileggi was very helpful, knowledgeable, courteous and professional. She processed our purchase in a timely manner and was always available in pe Mary Pileggi was very helpful, knowledgeable, courteous and professional. She processed our purchase in a timely manner and was always available in person or by phone whenever we had questions. Would direct family and friends to Mary and Master GMC. More
by DMKIRK1723
Employees Worked With
Wade Hooker, Mary PIleggi
July 18, 2018
Best Car Buying Experience Truly was the best car buying experience that I have ever been apart of . My salesperson was Nicole Rowell and she was a pleasure to do business with. Truly was the best car buying experience that I have ever been apart of . My salesperson was Nicole Rowell and she was a pleasure to do business with. The whole experience was fast, friendly, and very low pressure. My wife and I also couldn't believe how fast the paperwork was done to finish the purchase. All around a great experience, and I would certainly recommend Master Buick GMC going forward. More
by ATHOMPSON9
Employees Worked With
Nicole Rowell
July 18, 2018
Excellent service We had a wonderful first experience at Master Auomotive. Everyone was extremely knowledgeable & friendly. They did not try to push you to buy anythi We had a wonderful first experience at Master Auomotive. Everyone was extremely knowledgeable & friendly. They did not try to push you to buy anything you were not interested in. The cars are priced to sell. I would definitely recommend them! More
by AMY
Employees Worked With
Keith & William , Will Schafer, Al Kemp, Roscoe Peace
July 16, 2018
Service Appointment Masters GMC has always been very professional. Service lounge and restrooms are always clean. Never had a problem. The car lot is always clean and the Masters GMC has always been very professional. Service lounge and restrooms are always clean. Never had a problem. The car lot is always clean and there is a great selection. More
by ROBERTB411
Employees Worked With
Scott in finance department at used vehicles , Brad Gillespie, Andrew Lokey
July 12, 2018
wonderful service. The service dept. is beyond comparison, they are courteous, respectful, and a credit to this dealership. I will always bring my autos to them for all The service dept. is beyond comparison, they are courteous, respectful, and a credit to this dealership. I will always bring my autos to them for all service and warrenty work....I've even bought my tires and batteries from them. More
by MSTEVENFISHMAN
Employees Worked With
phillip towns, David Truitt
July 12, 2018
Dealership Excellence Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wan Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wanted a 2018 Sierra 1500 Denali truck. He obtained the keys and I took it for a test drive. When I returned I decided to purchase the vehicle. Mr. Lokey led me through the entire process and introduced me to the finance manager where we completed the transaction. Mr. Lokey was very knowledgeable of the vehicles he was showing, extremely professional and very personable. He escorted me through the entire transaction all the way up to me driving the vehicle off the lot. I told him that I would be returning soon to purchase another GMC Denali for my wife. I've been dealing with Master GMC for the past five (5) years. To date, I've never had an unpleasant experience. In my opinion they are second to none. I'm looking forward to doing more business in the near future. My thanks to the entire staff!!!! More
by ALLAN DINGMAN
Employees Worked With
Nicole Rowell, Charles Williams, Andrew Lokey
