Mastel Ford Lincoln Mercury

Service and atmosphere were excellent Excellent service, clean and well maintained service and waiting area with friendly and caring individuals! Values and friendliness are the key in e Excellent service, clean and well maintained service and waiting area with friendly and caring individuals! Values and friendliness are the key in establishing customer service that satisfies the customer! More

A joke!!!! I have heard so many horror stories about A joke!!!! I have heard so many horror stories about this place, of course only after my own horror story. Business should be shut down. A joke!!!! I have heard so many horror stories about this place, of course only after my own horror story. Business should be shut down. More

Oil change Excellent service. Lorrie is an asset to y’all. Makes everyone feel comfortable , bends over backwards to help in any way. As I have said in the pa Excellent service. Lorrie is an asset to y’all. Makes everyone feel comfortable , bends over backwards to help in any way. As I have said in the past, you can’t improve excellence!! Lorrie needs a raise!!!! More

Service was efficient, complete, and is much appreciated. We value the service we received from Mastel. Laurie is accommodating and we received a loaner to drive while the car was being services. It was gre We value the service we received from Mastel. Laurie is accommodating and we received a loaner to drive while the car was being services. It was great. More

The Best Dealership Anywhere Have been dealing with Mastel since 1983. The very best people anywhere. My family and I have purchased all of our vehicles from Mastel and the servic Have been dealing with Mastel since 1983. The very best people anywhere. My family and I have purchased all of our vehicles from Mastel and the service is outstanding. Every time I visit for service they wash my car. More

Lorie was great to deal with. Price for parts is outrageous. Appreciate the warranty. Lorie kept in contact while car was being repaired. Only downside is no loaner car. outrageous. Appreciate the warranty. Lorie kept in contact while car was being repaired. Only downside is no loaner car. More

Very happy As always I was very happy with the service I received from Mastel Ford. I was in and out in about 20 minutes.I will always have any service needed th As always I was very happy with the service I received from Mastel Ford. I was in and out in about 20 minutes.I will always have any service needed there. More

Continuing excellent sales and service experience! Continue to be very pleased with the excellent sales and service experience we enjoy with Mastel. Sales and service with multiple vehicles have alway Continue to be very pleased with the excellent sales and service experience we enjoy with Mastel. Sales and service with multiple vehicles have always been timely, professional, high quality and personable. More

Service for a Recall I had a couple recalls that I dragged my feet on getting taken care of. I called the service department and they had to order parts. When the part I had a couple recalls that I dragged my feet on getting taken care of. I called the service department and they had to order parts. When the parts arrived they called me and set up an appointment. I was told repairs might take all day. I was surprised when they called me a few hours later to tell me the car was ready. they also checked my brakes, tires, and wipers for free. More

Excellent service. They keep my 12-year old Mustang running virtually like new. This time it was replacing the front sway bar. Last time it was the dual exhaust. They keep my 12-year old Mustang running virtually like new. This time it was replacing the front sway bar. Last time it was the dual exhaust. More