Mastel Ford Lincoln Mercury
Olean, NY
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127 Reviews of Mastel Ford Lincoln Mercury
How it should be Great place they take good care of you. You feel welcome and taken care of you. Explain good what they did and what they looked at, so you know what t Great place they take good care of you. You feel welcome and taken care of you. Explain good what they did and what they looked at, so you know what they did to your car/SUV/truck Nothing wrong to say! Great waiting room too More
Great job. I have not complaints. I had a great experience with all aspects of my scheduled appointment. I would recommend the service department to all job. I have not complaints. I had a great experience with all aspects of my scheduled appointment. I would recommend the service department to all people. More
Good Service We bought this car several years ago. I stopped using Mastel's Service because I felt it was way to expensive. This visit was for a recall, but over We bought this car several years ago. I stopped using Mastel's Service because I felt it was way to expensive. This visit was for a recall, but overall I was very happy with the work performed. More
Recall on Escape We were notified of a preventative recall on our Ford Escape. We contacted our dealership. They scheduled us immediately, for the recall and oil cha We were notified of a preventative recall on our Ford Escape. We contacted our dealership. They scheduled us immediately, for the recall and oil change & tire rotation. Staff was friendly, courteous and able to answer all of our questions. Service was done in timely fashion. We are looking forward to continuing with this dealership for years to come!!! More
Great Customer Service Service Department offers great customer service every time I go there. They always try to go above and beyond for customers. Lorie is the best with Service Department offers great customer service every time I go there. They always try to go above and beyond for customers. Lorie is the best with customers. Thank you! More
Always a pleasant experience. Excellent service department. I feel I can trust what they recommend! A good service department will influence where I buy a vehicle. Mastel Ford is the best. department. I feel I can trust what they recommend! A good service department will influence where I buy a vehicle. Mastel Ford is the best. More
Another Job Well Done Always a complete job when I take my F150 to Mastel, not so at our Local Ford Dealership. I appreciate the Service Manager, they always have fresh co Always a complete job when I take my F150 to Mastel, not so at our Local Ford Dealership. I appreciate the Service Manager, they always have fresh coffee, WiFi and quality TV. This is my fourth F150 and Mastel's has proven themselves to have the best Service Department around.. More
took my F-150 for oil change Was satisfied with the service. They also went and did a service on a recall notice while I was there. I wasn't expecting that. Was satisfied with the service. They also went and did a service on a recall notice while I was there. I wasn't expecting that. More