Mastel Ford Lincoln Mercury
Olean, NY
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127 Reviews of Mastel Ford Lincoln Mercury
Everything was done to our expectations!Laurie does an Everything was done to our expectations! Laurie does an excellent job in the service dept. Our appointment was done on time and with great care. Everything was done to our expectations! Laurie does an excellent job in the service dept. Our appointment was done on time and with great care. More
very pleased customer The service was excellent as usual, they treat their customers with respect and courtesy. I have nothing more to add at this time and place. The service was excellent as usual, they treat their customers with respect and courtesy. I have nothing more to add at this time and place. More
Never disappointed My car needed service during the recent covid pandemic. All precautions were taken and PPE was used. They got my car in quickly and took care of what My car needed service during the recent covid pandemic. All precautions were taken and PPE was used. They got my car in quickly and took care of what I needed done in a timely manner. More
They did a great job on my vehicle They got me in right away and worked on my car. They explained what they were going to do and also found a recall and fixed that away and worked on my car. They explained what they were going to do and also found a recall and fixed that More
Mastel Ford treated us extremely well Mastel Ford treated us well for a recall service on our 2012 Ford Escape. They got our vehicle in for service in a reasonable time, and had it back to Mastel Ford treated us well for a recall service on our 2012 Ford Escape. They got our vehicle in for service in a reasonable time, and had it back to us when promised. They also checked our battery and alignment. More
The best people , amazing service! As always, the Mastel folks serviced my car. Plus had a noise which they searched out and fixed. I travel 35K miles plus per year for work and Lorie a As always, the Mastel folks serviced my car. Plus had a noise which they searched out and fixed. I travel 35K miles plus per year for work and Lorie and the gang always insure I'm safe on the road as far has my car goes. More
Door unlock issue Touch door unlock, the driver door was the only door that the touch unlock would work when touched. A new car battery was installed to resolve the pr Touch door unlock, the driver door was the only door that the touch unlock would work when touched. A new car battery was installed to resolve the problem. Original battery was less than 2 yrs. old. More
My dirst experience with Mastel was great. The service department was very informative as well as knowledgeable. Very friendly accommodating staff. We will be back for tires soon! department was very informative as well as knowledgeable. Very friendly accommodating staff. We will be back for tires soon! More
Grand to deal with and great service like a small town garage atmosphere along with fast work and a little fun too. great service shop. Lorie is TOPS. garage atmosphere along with fast work and a little fun too. great service shop. Lorie is TOPS. More
Mastel Ford takes very good care of their customers. Always a pleasure to work with. They have a 5 Star rating in my book ! I will continue to take my vehicle here for service. customers. Always a pleasure to work with. They have a 5 Star rating in my book ! I will continue to take my vehicle here for service. More