Mastel Ford Lincoln Mercury

Great service. I have been dealing with them since I leased my 2019 Escape. They talk to you personally if you need any replacement parts. leased my 2019 Escape. They talk to you personally if you need any replacement parts. More

I'm always treated like I'm their best customer and the service department always top notch and friendly. I would recommend Mastel Ford always! service department always top notch and friendly. I would recommend Mastel Ford always! More

Great service. Friendly helpful communication.Tim showed Great service. Friendly helpful communication. Tim showed me some cars on the lot I may be interested in later down the road. Interested in small se Great service. Friendly helpful communication. Tim showed me some cars on the lot I may be interested in later down the road. Interested in small sedan or suv with good gas mileage and runs quiet. More

Regular service on my Fusion went well as always. The staff was super friendly and helpful as always. I would recommend them for service to anyone staff was super friendly and helpful as always. I would recommend them for service to anyone More

Mastel has a great service department and salespeople The two combined are the reason that we keep going back. I always recommend Mastel to my friends two combined are the reason that we keep going back. I always recommend Mastel to my friends More

I have found this dealership to be outstanding in professional performance and service, always greating cheerfully and asking if I need a loaner or pickup. professional performance and service, always greating cheerfully and asking if I need a loaner or pickup. More

Very helpful I am pleased all the way around with this dealership. The salespeople are helpful but not pushy and the servie department is outstanding. I trust t I am pleased all the way around with this dealership. The salespeople are helpful but not pushy and the servie department is outstanding. I trust them and they do everything they can to accomodate me. I would highly recommend Mastel Ford. More

Excellent Everything about this experience was top shelf. Obviously, I’d recommend these people and this dealership to anybody. I will certainly continue to do Everything about this experience was top shelf. Obviously, I’d recommend these people and this dealership to anybody. I will certainly continue to do business with this dealership. More

State inspections with no nonsense Extensive reports were provided at no charge in addition to the state inspections. The cleanliness was much appreciated. We were able to get 2 cars in Extensive reports were provided at no charge in addition to the state inspections. The cleanliness was much appreciated. We were able to get 2 cars inspected the day after calling for an appointment for the last day of the month - before a big trip! More

A very positive experience! I felt that my entire experience at Mastel Ford was positive and handled very professionally. During this time of the CoVid-19 pandemic I was so impr I felt that my entire experience at Mastel Ford was positive and handled very professionally. During this time of the CoVid-19 pandemic I was so impressed with the extreme measures that were taken to ensure my safety as well as the health of employees at the dealership. This gave me considerable confidence about how the rest of my experience would be. Overall, leasing my 2020 Escape SEL was a smooth process with no surprises. Working with Matt was a pleasure and Kristen was a huge help in setting-up different features on the car. Matt displayed a very broad knowledge of my vehicle and was able to explain features and functions quite clearly. Thanks to all! More