Martin Auto Group
Los Angeles, CA
63 Reviews of Martin Auto Group
Great Experience buying a new Cadillac a truly exceptional experience at this dealership when i bought a new Cadillac. I am extremely pleased with new ATS, and my purchase experience with M a truly exceptional experience at this dealership when i bought a new Cadillac. I am extremely pleased with new ATS, and my purchase experience with Martin Auto Group was excellent, from start to finish. More
WORST CAR BUYING EXPERIENCE I WAS JUST TRYING TO BUY NEW ESCALADE SALES PERSON WAS VERY NICE BUT AS SOON AS I MET THE SALES MANAGER WILLIAM LEE I RUN OUT OF THE DEALERSHIP . IF I WAS JUST TRYING TO BUY NEW ESCALADE SALES PERSON WAS VERY NICE BUT AS SOON AS I MET THE SALES MANAGER WILLIAM LEE I RUN OUT OF THE DEALERSHIP . IF A SALES MANAGER TALKING TO ME AND SAME TIME PLAYING GAMES ON HIS PHONE FOR ME ITS DISRESPECTFUL VERY MUCH. More
Very efficient place for hard to find parts . Had a hard time finding a part for my Chevy Malibu, called several dealerships. Very courteous staff on the phone and they had the part waiting for me Had a hard time finding a part for my Chevy Malibu, called several dealerships. Very courteous staff on the phone and they had the part waiting for me when I arrived. Think I may consider using them for Car service as well. I would strongly encourage reaching out to Martin Auto Group for parts and service. Special thanks to Felix Chevrolet service department for being rude and placing me on indefinite hold. More
Great Experience buying a New Escalade Mary K. Mosqueda was absolutely delightful. She radiates positive energy, is very knowledgeable and made the experience of buying our new Escalade eas Mary K. Mosqueda was absolutely delightful. She radiates positive energy, is very knowledgeable and made the experience of buying our new Escalade easy and enjoyable. Brett More
SUPER SERVICE We had a truly exceptional experience at this dealership when we bought a new Cadillac. The entire transaction was simply a pleasure. Special mentio We had a truly exceptional experience at this dealership when we bought a new Cadillac. The entire transaction was simply a pleasure. Special mention must be made of MARY K. MOSQUEDA. She was welcoming - hospitable - very engaging and EXTREMELY EFFICIENT.........in addition to which she is tremendously enthusiastic and demonstrated very impressive devotion to the customer - it was clear that the customer was her NUMBER ONE priority! She is a fantastic asset to the business for whom she is also a really great ambassador. We will return. Indeed the whole "Martin Automotive Team" was terrific to deal with including Sandra - the Receptionist - Joseph - our salesman and guide - and Andrea all of whom were excellent. We must also include an additional "special mention" for WILL - for it is richly deserved! A business-like - ultra-personable - and good humored individual who contributed so much to the success of the transaction. He really goes the "extra mile" and he cares! We salute you and wish you all The VERY BEST of Luck!!! More
A positive Experience! If you are interested in purchasing a pre-owned vehicle, you should check out the Martin Auto Group. I just purchased a vehicle and my sales rep was M If you are interested in purchasing a pre-owned vehicle, you should check out the Martin Auto Group. I just purchased a vehicle and my sales rep was Mary K. Mosqueda. I highly recommend "Mary K " for her professionalism. From the moment I inquired about a vehicle, Mary K. contacted me with information and questions regarding the exact vehicle I was looking for and how she could assist me. Mary K. has just the right balance of helping customers without overstepping boundaries. The actual transaction went smoothly, thanks to Mary K.'s helping me reach the deal that I was comfortable with. More
My dream car. Mary k hosqueda was nice and help me find my dream car. If you need someone to help you find a car that you'll love, I recommend Mary Kay at Martin Ca Mary k hosqueda was nice and help me find my dream car. If you need someone to help you find a car that you'll love, I recommend Mary Kay at Martin Cadillac. More
Best car sales experience ever! I leased a new GMC Terrain with no trade-in. I shopped online directly with dealers and through buying services. Carlos Clemente made an offer via ema I leased a new GMC Terrain with no trade-in. I shopped online directly with dealers and through buying services. Carlos Clemente made an offer via email that was better than all others by a significant amount. Carlos had a great selection of Terrains to show me the next day. Processing the paperwork was the easiest and smoothest experience I've had a t a car dealership. Carlos is the smartest and nicest person I've ever met in car sales. More
Service department sucks My tow truck has been in service for going on two months and they still have not figured out what's wrong with it. They installed a brand new eng My tow truck has been in service for going on two months and they still have not figured out what's wrong with it. They installed a brand new engine cost me over ten thousand dollars The service f I believe they damage the wiring harness when removing or installing new engine More
Nice Dealership I am considering making a purchase of a Cadillac from your store to me. I have been online checking out and seeking the advice from the service depa I am considering making a purchase of a Cadillac from your store to me. I have been online checking out and seeking the advice from the service department. I have been given sound advice and those are things that influence my decision. More