
Mark Miller Subaru Midtown
Salt Lake City, UT
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1,229 Reviews of Mark Miller Subaru Midtown
Leased a new Subaru from Mark Miller Subaru last month and was thoroughly impressed with the team and overall service. I’ll be the first to admit — I’m not a fan of the car-buying/leasing process and usua and was thoroughly impressed with the team and overall service. I’ll be the first to admit — I’m not a fan of the car-buying/leasing process and usually hate the games some dealerships play around financing, trade-ins, and add-ons. If you’re looking for a straightforward, no-nonsense experience, give Mark Miller Subaru a try. From my first call with sales rep Doug Murdock, to the visit itself, to receiving a fair trade-in offer, tracking down the vehicle we wanted, smooth financing, and proactive follow-up, the entire process was seamless and professional. More
Fast, friendly, professional service. I also highly recommend the Zurich Shield new car dent repair coverage! I also highly recommend the Zurich Shield new car dent repair coverage! More
I am almost 50 years old, so I have had my share of car dealership experiences. Truly, nothing compares to MM Subaru, every staff member is courteous, show genuine empathy and go out of their way for the c dealership experiences. Truly, nothing compares to MM Subaru, every staff member is courteous, show genuine empathy and go out of their way for the customer. They treat you like a friend for lack of better ways of putting it. I had a bad experience at a collision / body shop and a mechanical shop next door to the body shop. My gut told me something was wrong, felt like I was being taken advantage of. I removed our Subaru from their care and drove it down to MM Subaru. Greeted by Carlos (such a kind nice guy, went out of his way to give me confidence that whatever it was, they could and would handle it properly). In speaking with the Service Manager Josh - he continued to follow up with me letting me know each stage of the inspection diagnosis. Kept me so well informed and was beyond on top of things. Found out the other shop said an expensive part needed Elton be replaced (was not needing to be replaced / that all 4 bearings were just fine) and the other shop saying they found nothing wrong with my vehicle making horrible clanking noises from the right rear, MM Subaru found that item 6,7,10 on the diagram sheet were no longer attached to each other (the accident broke the sealant and a large gap existed so when the body flexed the pieces impacted each other. Also found that my alignment was “severely” out of what it should be, the body shop and mechanic shop never performed an alignment. Matt in the collision center followed up with me consistently and made sure I felt confident that it would come back to me in safe and great working order. Hands down the most reputable and moral service and collision team I have had the privilege and pleasure to work with. Our Subaru Outback feels better now than any time ever in the past 4 years of ownership. So happy to have had that team working to help us. Carlos, Josh and Matt deserve recognition for their honest efforts and genuine care. I have told everyone so far I know and will continue to do so to use MM Subaru for all their repairs, collision needs and when tires are due to be replaced. These guys rock! More
Carlos helped me out. Excellent customer service and a very fair trade in value on my previous vehicle. They were very willing to sit down and hash out a deal that benefit Excellent customer service and a very fair trade in value on my previous vehicle. They were very willing to sit down and hash out a deal that benefited both parties. More
Amazing experience, everyone exceeded our expectations! We have had exceptional service from their service shop as well, extremely kind and courteous. We have had operation issues, driver error and they h We have had exceptional service from their service shop as well, extremely kind and courteous. We have had operation issues, driver error and they have never been condescending. We have delt with a different dealer for the past 40 years. Mark Miller Subaru Midtown made us realize what substandard service we had been receiving, More
Customer service is top tier. I bought my car through this dealership and I service it there as well. I highly recommend them. I completely trust both sales and service. I bought my car through this dealership and I service it there as well. I highly recommend them. I completely trust both sales and service. More
My appointment was scheduled right away. The dealership was very professional and thorough. I was very satisfied with the work done on my vehicle. The dealership was very professional and thorough. I was very satisfied with the work done on my vehicle. More