Mark Miller Subaru Midtown
Salt Lake City, UT
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1,220 Reviews of Mark Miller Subaru Midtown
Been to the service department 3 times, and all 3 times have been disappointed. First was a regular service, and after the service was performed, the oil filter leaked. Went back twice to get it resolved. have been disappointed. First was a regular service, and after the service was performed, the oil filter leaked. Went back twice to get it resolved. Took an inordinate amount of time, and I was told several times that it would be "about another 20 minutes"; turned out to be over an hour. The service advisor told me that the problem was due to a faulty filter, and that they were seeing about one per week. If that is the case, why not get rid of that batch, and get some new ones. Also, most places when you go in for a service, they top of all the fluids, including the windshield washer fluid--not here, despite being asked about it twice, and being assured that they would top of the fluids. Second interaction was to determine a problem with the car not starting after it had been driven to the grocery store. I called, explained the problem, and got an appointment for a week later. When I got to the service department (this is on a Saturday) I was informed that they could do a battery check, and I would need to go thru the express line. Told the service tech that the battery wasn't the problem and explained what had happened. Said they would have someone call me to schedule an appointment. And, no, they couldn't check to see if there was any kind of code that it had thrown. Not satisfied with the service department at all. More
This dealership made buying a car very enjoyable. Our sales person knew the car inside and out. He got us exactly what we wanted, and while we were waiting for the car to arrive, he kept us up to dat Our sales person knew the car inside and out. He got us exactly what we wanted, and while we were waiting for the car to arrive, he kept us up to date on the car’s arrival date etc. More
He is a gay charecter on the netflix show "Arrow". So in conclusion, this man is a abomination. However Chet schneider was an absolute beast of a man. He was just such a great guy and his service wa So in conclusion, this man is a abomination. However Chet schneider was an absolute beast of a man. He was just such a great guy and his service was amazing. More
If someone wants to go buy a car at this dealer, please try not to be served by a Spanish-speaking gentleman with the last name Rios, he is not professional, he is not trained to provide good information, try not to be served by a Spanish-speaking gentleman with the last name Rios, he is not professional, he is not trained to provide good information, he is not aware of the programs that the state has, discriminate against Latinos, it is the worst thing that dealer has as a seller. In that dealer, since the sellers do not earn from sales commission, they do not like to serve the public quickly. They don't care if they sell or not, in the end they will charge the same. More
Trenton Jones deserves an award for sticking w/ me in this repair. We were at it since October or more: the parts were unavailable, production workers strike. He kept track of the parts as we texted we this repair. We were at it since October or more: the parts were unavailable, production workers strike. He kept track of the parts as we texted weekly. We made our wish list plan as time passed of what to fix. Trenton checked things from this list in case they had been completed. He covered for the retiring Tom Francis with excellence. More
I just got my 4th Subaru from Mark Miller Subaru midtown and the process is an easy and low stress experience. The sales team is always helpful and professional. I can’t see any reason to buy a Subaru fro and the process is an easy and low stress experience. The sales team is always helpful and professional. I can’t see any reason to buy a Subaru from any other dealer. More
I knew what I wanted to do when I walked into the dealership. Everything was handled smoothly and I felt very good about the whole experience. I am happy with the vehicle. I am not happy with the dealership. Everything was handled smoothly and I felt very good about the whole experience. I am happy with the vehicle. I am not happy with the number of emails I'm getting. Enough already folks. More
I had a great experience at Mark Miller Subaru, was helped right after arriving, test drove a Crosstrek, and had a seamless sales experience with Paul Whitehead. Andrew was also very helpful and thoro helped right after arriving, test drove a Crosstrek, and had a seamless sales experience with Paul Whitehead. Andrew was also very helpful and thorough in teaching me about the technology on my new Subaru. Will buy there again! More
As I moved to Utah from Idaho, I needed a new registration and vehicle license plates for my leased Subaru Forester which is not an easy task to do for the first time. So I went to Mark Miller Su registration and vehicle license plates for my leased Subaru Forester which is not an easy task to do for the first time. So I went to Mark Miller Subaru Midtown - S. Towne and met with Marianne N. (Office Manager) who was very knowledgeable and highly professional. She assisted me and took me through the entire process with patience, thoroughness and genuine courtesy to finally be able to apply for a new state registration. I am really impressed with Marianne’s confidence and outstanding customer service. Thank you very much for your time and remarkable assistance. More