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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,564 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,564 reviews

October 23, 2025

I took my truck in and specifically asked for issues to be addressed and after I picked up my truck and got home , I realized some of the items didn’t get takes care of. More

by ELMERHOMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Elmer. I understand how important it is for all requested service items to be addressed before leaving the dealership. At Mark Christopher Auto Center, we aim to ensure customers’ needs are handled accurately and communication is consistent throughout the service process, and your feedback helps us evaluate how we coordinate service tasks. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2025

I was greeted by the friendliest staff. I was shown the cars that I was interested in. There was never any pressure to purchase and all my questions answered. Shout out to Jose. More

by pamelanixon9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Enciso
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Oct 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Pamela! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our staff, especially Jose, made you feel welcomed and informed. We pride ourselves on providing a pressure-free environment and are glad to know we met your expectations. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 23, 2025

That’s my third time dealing with Mark, Christopher in the last five years always up to my expectation nice clean dealer dealership, friendly staff very helpful this time I always help by Mr. Richard Chan More

by chadi126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a gentleman who very helpful by the name of JC
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Oct 23, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! I'm thrilled to hear that your experiences at Mark Christopher Auto Center have consistently met your expectations. It's wonderful to know that Richard made you feel valued and treated you like family during your visit. We appreciate your recommendations and look forward to welcoming you and your referrals back to our dealership soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 23, 2025

Chelsea Jose was very helpful and explained and answered all my questions. Would definitely recommend Chelsea as a service advisor. More

by Ceez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Ceez! I am glad to hear that Chelsea was able to assist you and provide the support you needed. Your recommendation means a lot to us at Mark Christopher Auto Center. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2025

Matt Flores and Greg Hess were very helpful and spent a lot of time working on the First Responders credit. Matt delivered the Tahoe, saving my wife a trip. So very considerate, both Greg and Matt. Matt More

by ALGROTEFEND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that Matt and Greg provided you with such helpful service during your experience at Mark Christopher Auto Center. It's great to know that you feel well-informed about your Chevrolet Tahoe and appreciated their thoughtful assistance. We look forward to seeing you again and hope you enjoy all the features of your vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 22, 2025

My appointment was for 10:30. My vehicle did not start to get looked at until 12:30. I did not leave until 3pm. More

by alimon6688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember his name
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Oct 22, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand that your experience at Mark Christopher Auto Center was not up to your expectations, and I appreciate you bringing this to our attention. We strive to maintain high standards of service and would like to encourage you to reach out to me directly so I can address your concerns further. Your input is valuable, and we hope to provide you with a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2025

So good so happy wow good cat love it very happy good car yes I love that More

by pebbyla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I do t know his name
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Oct 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your enthusiastic review! We're delighted to hear that you're so happy with your car. At Mark Christopher Auto Center, we strive to provide excellent service and quality vehicles. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 22, 2025

Nobu and the Cadillac team are great and we appreciate the help and prompt communication. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Robert! I'm thrilled to hear that Nobu and the Cadillac team provided you with great service and prompt communication. At Mark Christopher Auto Center, we strive to ensure our customers have a fantastic experience. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2025

Not super friendly service but I was in and out after waiting for 45 minutes to sign my paperwork work signed my papers in less than 5 minutes associates wanted to go home More

by jocelynvillalobos20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Jocelyn. I appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. It's great to hear that the paperwork process was quick, but I understand that the service could have been friendlier. If you have any further concerns or would like to discuss your experience, please feel free to reach out to me directly. Thank you for bringing this to our attention. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 21, 2025

Eric Nosser is an absolutely amazing! He went above and beyond to help me out More

by GUSCAMPOS2323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
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Oct 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Eric provided you with such exceptional service at Mark Christopher Auto Center. We truly appreciate your kind words and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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