Tony Lopez
Tony Lopez at Mark Christopher Auto Center

Tony Lopez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5
58 Reviews
4.5

58 Reviews

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58 Reviews of Tony Lopez

July 05, 2026

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Anthony Lopez in the Service Department was kind and professional. The other employees I asked questions too were also kind and professional. The downside was the amount of time it took for them to pull More

by krthmpsnteach
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, and for highlighting the kindness and professionalism of Anthony and the other employees at Mark Christopher Auto Center. I appreciate your patience regarding the time it took to retrieve your vehicle after service. Your insights help us improve our processes. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

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Great service Tony Lopez always takes care of us. Glad he was able to find out the issue. More

by GARREOLA
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Recommend Dealer
Yes
Jul 03, 2026

Mark Christopher Auto Center responded

Thank you for your review! I’m glad Tony was able to assist you and resolve the issue. At Mark Christopher Auto Center, we strive to provide excellent service, and it’s great to know that you had a positive experience. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2026

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Even with an appointment I waited 1. 5 hours. Also, the oil change includes a vehicle inspection that did not happen. No mention of my low fluids, no mention or adjustment of tire pressur More

by gonzmeister66
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Recommend Dealer
Yes
Jul 03, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand that waiting 1.5 hours, even with an appointment, can be frustrating. Your feedback regarding the oil change and the inspection process is valuable to me, and I take it seriously. I encourage you to reach out to me directly at Mark Christopher Auto Center so I can address your concerns and ensure a better experience in the future. Thank you for bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2026

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Great service from Tony, dropped truck off 8:15 and ready for pickup by 12. My first service at MK with my new truck and it was an effortless experience. Tony is personable and engaging, he also got me a gre More

by info@tryon-electric.com
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Recommend Dealer
Yes

Other Employees Tagged: Tony Lopez

Jun 30, 2026

Mark Christopher Auto Center responded

Thank you for your fantastic review! I’m glad to hear that you had a great experience with Tony and that your first service with your new truck at Mark Christopher Auto Center was effortless. We appreciate your kind words about Tony and are glad he could help you with a great service deal. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2026

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Always amazing and fast service. Will always take my truck here. Thank you so much More

by OMARJSG
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Recommend Dealer
Yes
Jun 16, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Omar! I'm thrilled to hear that you always receive amazing and fast service at Mark Christopher Auto Center. I appreciate your loyalty and we look forward to taking care of your truck again in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 09, 2026

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Got in early on a Saturday for regular maintenance. In and out in 90 minutes More

by ANDREWRODRIGUEZ2003
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Recommend Dealer
Yes
Jun 09, 2026

Mark Christopher Auto Center responded

Thank you for your great review, Andrew! I’m thrilled to hear that you had a smooth and efficient experience with your regular maintenance at Mark Christopher Auto Center. I appreciate your trust in us, and our team looks forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2026

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Always a nice time and a comfortable place to stay during my visit and time to work as well when I am there. Thanks team! More

by yhoyuela
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Recommend Dealer
Yes
Jun 04, 2026

Mark Christopher Auto Center responded

Thank you for your fantastic review! We’re thrilled to hear that you always have a nice time and find comfort during your visits. Our team at Mark Christopher Auto Center is dedicated to providing a welcoming environment, and your feedback means the world to us. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2026

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What a Joke this place is, I bought a 90k car and they wouldn't patch tire for me. Obviously I will never buy anything else from them nor recommend the place More

by genaromcec
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Recommend Dealer
No
Jun 01, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Gena. I understand your frustration regarding the tire patch service. At Mark Christopher Auto Center, we strive to meet the needs of our customers, and I appreciate your input as it helps us improve our services. If you'd like to discuss this matter further, please feel free to reach out to me directly. I value your experience, and we hope to regain your trust. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 29, 2026

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Great experience at Mark Christopher Dealership. The staff was professional, helpful, and kept me updated throughout the entire process. They made everything smooth and stress-free, and I really app More

by PASCUALE60
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Recommend Dealer
Yes

Other Employees Tagged: Javier Juarez

May 30, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Pascual! We’re thrilled to hear you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing professional and helpful service to ensure a smooth and stress-free process for our customers. We appreciate your feedback and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 23, 2026

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Walked in. Was not greeted. Waiting for the service advisor I was told I had an appointment with. He decided to call someone about their extended warranty rathe More

by M.SAAV
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Recommend Dealer
No
May 24, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding the check-in process, the communication during your service visit, and the review of your vehicle inspection at Mark Christopher Auto Center. I also appreciate your positive comments regarding the porter who assisted you during pickup. Our goal is to provide attentive service, clear communication, and a welcoming experience from arrival through vehicle pickup. Please reach out to me directly so I can review your visit and better understand the details. We are committed to improving communication, attentiveness, and service follow-through throughout the customer experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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