
Maple Hill Auto Group
Kalamazoo, MI
Filter Reviews by Keyword
By Type
5,137 Reviews of Maple Hill Auto Group
CUSTOMER SERVICE ALL THE WAY Best service department in town. No matter who they are, they are all looking to help. Maple Hill takes care of their customers, which is the foundat Best service department in town. No matter who they are, they are all looking to help. Maple Hill takes care of their customers, which is the foundation for referrals and continued business. Thanks as always! More
Easy Service Appointment My appointment started on-time. All personnel were customer-service oriented: friendly, courteous, knowledgeable, and professional. They even made t My appointment started on-time. All personnel were customer-service oriented: friendly, courteous, knowledgeable, and professional. They even made time to add-on a tire rotation to my appointment so I wouldn't have to make a second trip. The appointment lasted the estimated time. And phone follow-up happened the next day! More
Brake job Tyler West was very helpful. He even made a trip to the shop where I recently purchased new wheels to retrieve the hug nut key. Tyler West was very helpful. He even made a trip to the shop where I recently purchased new wheels to retrieve the hug nut key. More
Loyal Maple Hill Customers I went in for an oil change, without an appointment. Cassandra was able to do the visual walk around and get me in for the oil change. We have a Hyund I went in for an oil change, without an appointment. Cassandra was able to do the visual walk around and get me in for the oil change. We have a Hyundai Santa Fe and Subaru Forester both from Maple Hill. We are proud to be loyal Maple Hill fans! Thank you. More
Exceptional experience! Always friendly. Easy in and out. Happy we bought our car here. Thanks Maple Hill Auto. You did GREAT as always and nice coming in to a place with exc Always friendly. Easy in and out. Happy we bought our car here. Thanks Maple Hill Auto. You did GREAT as always and nice coming in to a place with exceptional service. More
Good communication. Solved my problem! Tyler was super helpful and friendly. The dealership contacted me quickly about what they found. They solved my problem and had my car ready for pick Tyler was super helpful and friendly. The dealership contacted me quickly about what they found. They solved my problem and had my car ready for pick up earlier than promised! More
Service today of my new Sonata. They only place I have done business for y ears. I like the sales people and the good service I always receive. I recommend to friends and fa They only place I have done business for y ears. I like the sales people and the good service I always receive. I recommend to friends and family. More
oil change Great experience. Lease a 2017 Subaru Forester. Love the car and happy with the service. Second Forester that I have had. Thank you for making thi Great experience. Lease a 2017 Subaru Forester. Love the car and happy with the service. Second Forester that I have had. Thank you for making this a smooth operation. More
experience we had a very good experience They always tell us when extra work is needed such as filters, tire rotation etc. They also have the product on hand s we had a very good experience They always tell us when extra work is needed such as filters, tire rotation etc. They also have the product on hand so we do not have to return. More
Good experience I visited Maple Hill Subaru to test drive a Forester and Outback since I was looking for an all-wheel drive vehicle with some storage capacity. I hav I visited Maple Hill Subaru to test drive a Forester and Outback since I was looking for an all-wheel drive vehicle with some storage capacity. I have a few friends that have owned different Subaru's and they all had very good things to say about them. I worked with Phil Lawrence. He was knowledgeable and helpful without being pushy. I ended up going with the Forester. Since the finance deal was on year end closeouts they had to arrange to get a vehicle from a different dealership to get the color and options that I wanted. The whole process was easy and stress free. I would certainly recommend both Maple Hill and Phil. More