
Maple Hill Auto Group
Kalamazoo, MI
Filter Reviews by Keyword
By Type
5,137 Reviews of Maple Hill Auto Group
great as always Our car was done when promised and we enjoy coming here! Thank you for taking good care of our vehicle and getting things done on time! Our car was done when promised and we enjoy coming here! Thank you for taking good care of our vehicle and getting things done on time! More
Replacing headlights and side lights The service that I received at the Maple Hill Auto Group was very professional. They did a great job. The service personnel was very knowledgeable a The service that I received at the Maple Hill Auto Group was very professional. They did a great job. The service personnel was very knowledgeable and considerate. They informed me of what they found and consulted with me before they went ahead with the repair. Whenever I have any questions/concerns with my Subaru, I always receive quick and expert answers. More
My first new car After working with my local dealership and not feeling like a priority of theirs, I was set up with Phil at Maple Hill Auto Group. Phil provided me fa After working with my local dealership and not feeling like a priority of theirs, I was set up with Phil at Maple Hill Auto Group. Phil provided me fantastic service and guidance in purchasing my first new car. I couldn't be more thrilled at my experience. More
12 month maintenance review It was a pleasant process of this service, from the beginning to the end. delivered as promised in 1 hour. Explained well for the parts that need to b It was a pleasant process of this service, from the beginning to the end. delivered as promised in 1 hour. Explained well for the parts that need to be replaced. More
2018 Forester Excellent service and care for my daughter's first new car purchase! Phil took extra care to go on a after purchase test drive to make sure Kari under Excellent service and care for my daughter's first new car purchase! Phil took extra care to go on a after purchase test drive to make sure Kari understood and was comfortable with all of the advanced safety features of her new forester. More
I showed up late - and they still got 'er done! Thank YOU! Appreciated the gracious demeanor of my Audio service technician, who managed to get me out early even though I showed up late. Thank you Scott! Appreciated the gracious demeanor of my Audio service technician, who managed to get me out early even though I showed up late. Thank you Scott! More
regular service/oil change Service was prompt, efficient, & Steve Nutt is always personable & friendly. Accommodations are always clean & comfortable. I am always given thorough Service was prompt, efficient, & Steve Nutt is always personable & friendly. Accommodations are always clean & comfortable. I am always given thorough information about my vehicle's health. More
ALWAYS willing to help! I always get excellent customer service from everyone, regardless if I make an appointment or just show up with an issue (no matter how big or small). I always get excellent customer service from everyone, regardless if I make an appointment or just show up with an issue (no matter how big or small). Thank you for your patience and willingness to fit me in! More
A great place All my contacts with Maple Hill Auto Group have been terrific. This includes purchase of my 2013 Hyundai Elantra. Steve Nutt is superb as a service All my contacts with Maple Hill Auto Group have been terrific. This includes purchase of my 2013 Hyundai Elantra. Steve Nutt is superb as a service rep. More
Appropriate response to issues and concerns for service. Maple Hill Auto Group delivers Excellent service with personal and courteous attention and clear communications. Solid five stars in all respects, ser Maple Hill Auto Group delivers Excellent service with personal and courteous attention and clear communications. Solid five stars in all respects, service results as well as customer service, without question More