
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Good! Took a little longer than expected (1.5 hours) for a tire rotation and oil change, but the service was very good and everyone was kind and helpful. Took a little longer than expected (1.5 hours) for a tire rotation and oil change, but the service was very good and everyone was kind and helpful. More
Super great experience My husband wanted a bigger vehicle than my Crosstrek so since we were in the Kalamazoo area we drove over to this dealer to explore our options. He sa My husband wanted a bigger vehicle than my Crosstrek so since we were in the Kalamazoo area we drove over to this dealer to explore our options. He sat in the Ascent and fell in love with it but it was not the color he wanted and no sun or moon roof plus he didn’t like the rims. Salesman said they could find us one with the better rims. No pressure. Paid off what I owed on the Crosstrek which I’d owned for only a year. Husband was willing to put down the money from his retirement fund to keep the payments low as long as he could get what he wanted. They got it and we absolutely love the Ascent. Loved this dealership too. They worked with us. Would definitely recommend this salesman too. He followed up with us too. Walked me through all the features on her too. More
Drop in repair. I went to service expecting to order parts and schedule an appointment in the future. I was pleasantly surprised when Cassandra and Dave were able to I went to service expecting to order parts and schedule an appointment in the future. I was pleasantly surprised when Cassandra and Dave were able to get my Volvo in immediately for a part replacement. Cassandra and Dave are fantastic to work with. Thank you! More
First Time Car Purchase Buying a vehicle on my own was smooth and easy. Salesman, Dennis, was awesome as were other persons in the building. Great car, great experience! Buying a vehicle on my own was smooth and easy. Salesman, Dennis, was awesome as were other persons in the building. Great car, great experience! More
1st time service First time using service department. More enjoyable than expected. Everybody was pleasant. Price for service was reasonable. Multipoint inspection was First time using service department. More enjoyable than expected. Everybody was pleasant. Price for service was reasonable. Multipoint inspection was pretty comprehensive. Didn't do anything that wasn't asked for it required. More
Some times you feel like a Nutt! Steve Nutt is the Hyundai Service Contact. He is excellent. By that I mean he listens and your concerns. He doesn't discount them, and has them checke Steve Nutt is the Hyundai Service Contact. He is excellent. By that I mean he listens and your concerns. He doesn't discount them, and has them checked out or gives you and expert explanation. They demonstrate their concern by follow up with a call the day after the service. Cassandra friendly and sincerely interested in your experience. More
Very good experience Appreciated the employee discount sale! No high pressure sales people I’d experienced at other dealerships. Very good service from Nick & James! Will Appreciated the employee discount sale! No high pressure sales people I’d experienced at other dealerships. Very good service from Nick & James! Will recommend to friends. More
Great price, perfect car. Dempsy salesman & mike d.business mgr. Made buying a car easy and trouble free. U.c.m. victor H. gave me the best price. Extremely happy. Thanks guys Dempsy salesman & mike d.business mgr. Made buying a car easy and trouble free. U.c.m. victor H. gave me the best price. Extremely happy. Thanks guys. More
Friendly and accomodating Loved working with Ed in particular and the dealership in general. Ed went out of his way to make us feel welcomed, even though I showed up without a Loved working with Ed in particular and the dealership in general. Ed went out of his way to make us feel welcomed, even though I showed up without an appointment. I had picked out the car from the internet so knew what I was looking for. Ed gave me some tips, such as putting in the leather I needed (for the dogs) and did a nice job reviewing all the functions of the dashboard buttons. More
Customer oriented service Very fast and consider my requests of a new car. E plain the differences between lease and purchase options. I took a decision based on the explanatio Very fast and consider my requests of a new car. E plain the differences between lease and purchase options. I took a decision based on the explanation. More