
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
simple, easy, and honest After a bad experience at another dealership we were pleased with the warm welcome we received at Maple Hill Auto Group. We will recommend MHAG to our After a bad experience at another dealership we were pleased with the warm welcome we received at Maple Hill Auto Group. We will recommend MHAG to our friends. More
Great, thorough, and efficient service Maple Hill Auto Group provided me with a professional and thorough service of my new Suburu. From the moment I entered the dealership I felt that ever Maple Hill Auto Group provided me with a professional and thorough service of my new Suburu. From the moment I entered the dealership I felt that everyone made my experience a pleasant one. They took my car right away (even though I was a bit early for my appointment) and provided me with a complete rundown of how everything was working. They took the time to answer all of the questions I had and I felt that all of their recommendations and advice were reasonable. I will certainly be bringing my car there again. More
Low pressure sales Was very happy with maple hill compared to other dealerships. All my questions were answered and the salesman actually listened when I talked and didn Was very happy with maple hill compared to other dealerships. All my questions were answered and the salesman actually listened when I talked and didn’t try to pressure into a deal that day. More
Efficient and professional. Able to make appointment quickly, appointment itself was completed quickly, and was thorough and reasonable with no up selling. Feel confident that th Able to make appointment quickly, appointment itself was completed quickly, and was thorough and reasonable with no up selling. Feel confident that the personnel are the most qualified people in town to service my VW. More
Always happy to support local businesses! A wonderful, no pressure experience! Especially as a woman. Walked in knowing what I wanted for the most part (which they didn't have in stock). I was A wonderful, no pressure experience! Especially as a woman. Walked in knowing what I wanted for the most part (which they didn't have in stock). I was pleasantly surprised that they didn't pester me with emails and phone calls. As soon as they knew that they were getting what I wanted, they reached out. My new Hyundai literally came off the trailer and in to prep. EASIEST CAR BUYING EXPERIENCE EVER! More
Hoping they are on the way back The service has slipped in the last year or so but I’m hoping it is on the way back. They spend a lot of energy on suggesting more services as well as The service has slipped in the last year or so but I’m hoping it is on the way back. They spend a lot of energy on suggesting more services as well as multiple calls, emails and surveys after the visit but I’ve struggled to use the appointment setter online or to get a call back. Turnover happens and they have a new system and a team now. I hope that means we are on our way back to 5 star service. More
Great Experience My experience was great from beginning to end. Bob was very helpful with helping pick the packages that was the best suited to my needs. He tracked do My experience was great from beginning to end. Bob was very helpful with helping pick the packages that was the best suited to my needs. He tracked down a car that had just arrived at the dealership and went and looked it over. We arrived at a price and the deal was done. I am very impressed with Bob and the professionalism of the dealership. More
Great people, great service experience. If you are looking for a great automotive dealership to do business with, Maple Hill is one of the best. They take excellent care of you and your veh If you are looking for a great automotive dealership to do business with, Maple Hill is one of the best. They take excellent care of you and your vehicle. Everyone you come in contact with is friendly, helpful and does a excellent job. Highly Recommend. More
Catching all the small stuff Thanks to the service team for being a real team! They all worked together to gather all the small jobs that we needed to accomplish during our routi Thanks to the service team for being a real team! They all worked together to gather all the small jobs that we needed to accomplish during our routine service. We're grateful for your cooperative spirit -- it shows! I don't remember their names, but I was delighted to see young women as part of this service team, both as consultants and mechanics. Everyone was efficient and professional. Keep up the good work! More
Service visit Andrea was great to work with, very professional and customer focused. Very impressed with the quality of service and understanding of my issues with Andrea was great to work with, very professional and customer focused. Very impressed with the quality of service and understanding of my issues with the service visit. More