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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

March 24, 2019

Oil change, recall notices (2) and rattle in dash Overall experience was good but I was disappointed in how the rattle of the dash was handled. To my knowledge they didn’t even attempt to find the ra More

by LISAPAWLOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of the name
Mar 26, 2019 -

Maple Hill Auto Group responded

Thank you for taking the time to let us know about your overall service as well as the concerns. If there is anything I can do to assist please contact me. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 23, 2019

Great Quick and courteous. Can't beat their prices on general maintenance. Been very happy with all aspects of Maple Hill Auto since first walking in their More

by Jen1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 23, 2019 -

Maple Hill Auto Group responded

Thank you so much for your positive review! We are so happy to hear that you have been satisfied with your service. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 23, 2019

Excellent customer service again! Another great experience. I love how easy it is to schedule appointments. Excellent work and very friendly employees The Vip program and free car w More

by Maple Hill fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Mar 23, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review! I am thrilled to hear we are continuously providing you with excellent customer service. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 23, 2019

2018 Hyundai Steve and his staff are always friendly, They can always answer my questions. I’d recommend the service department to friends. Thank you Steve! L More

by JACOBSWAY510
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Misty Figg
Mar 23, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review and the recommendation! Let us know if you ever need anything. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 23, 2019

Great new car buying experience Everyone very friendly, vehicle was ready for me to look at when I got there. Fair pricing, purchase experience went quicker than other dealerships pa More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra, Mike Disher
Mar 23, 2019 -

Maple Hill Auto Group responded

Thank you so much for your positive review! I am glad we could provide an easy car buying experience for you. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 23, 2019

Smooth transaction, friendly service They had the exact vehicle we were interested it. They beat the discount offered by our insurance company. Friendly service and quickly recognized w More

by RLOBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra, Mike Disher
Mar 26, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are thrilled to hear we could get you the vehicle you wanted. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 22, 2019

Helpful and transparent On time and ready to help diagnose an issue and get it fixed that day. My prior visit / issue was with scheduling a tire alignment with a 90,000 mile More

by JM721887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 22, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are glad you had a great service experience. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 22, 2019

very satisfied with all aspects of my experience with you Very pleasan, helpfult and professional in all areas of customer care during my initial contact and actual service from the towing to the end repair r More

by OLIVIAHENSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone at the service center was very friendly and helpful, not just Misty but she was exceptional, Ed Fitts, Misty Figg
Mar 22, 2019 -

Maple Hill Auto Group responded

Thank you for your feedback. We are so glad your experience here went so well! Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 22, 2019

Once again, great service. Once again, I head to Maple Hill Auto for service on my Impreza and once again, they do a excellent job of taking care of the customer. I could not b More

by cobra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the employees are excellent and deserve a 5 star rating., Greg Vinstra, Victor Heckman, Amie Freeman, Andrea Darnell
Mar 22, 2019 -

Maple Hill Auto Group responded

Thank you for your positive review! I am happy to know you were satisfied with your service experience. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

March 22, 2019

Taken care of. Scott in the service department is excellent to work with. He takes his time to make sure he is getting what you need. The past few times I have worke More

by info
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barber
Mar 23, 2019 -

Maple Hill Auto Group responded

Thank you so much for your positive review! We are so happy to know you feel confident in Scott & our service department. Amie Freeman Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

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