
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Oil change, recall notices (2) and rattle in dash Overall experience was good but I was disappointed in how the rattle of the dash was handled. To my knowledge they didn’t even attempt to find the ra Overall experience was good but I was disappointed in how the rattle of the dash was handled. To my knowledge they didn’t even attempt to find the rattle but were waiting on me the customer for a ride along to find the issue. More
Great Quick and courteous. Can't beat their prices on general maintenance. Been very happy with all aspects of Maple Hill Auto since first walking in their Quick and courteous. Can't beat their prices on general maintenance. Been very happy with all aspects of Maple Hill Auto since first walking in their doors. Absolutely recommend! More
Excellent customer service again! Another great experience. I love how easy it is to schedule appointments. Excellent work and very friendly employees The Vip program and free car w Another great experience. I love how easy it is to schedule appointments. Excellent work and very friendly employees The Vip program and free car washes are a huge bonus More
2018 Hyundai Steve and his staff are always friendly, They can always answer my questions. I’d recommend the service department to friends. Thank you Steve! L Steve and his staff are always friendly, They can always answer my questions. I’d recommend the service department to friends. Thank you Steve! Linda jacobs More
Great new car buying experience Everyone very friendly, vehicle was ready for me to look at when I got there. Fair pricing, purchase experience went quicker than other dealerships pa Everyone very friendly, vehicle was ready for me to look at when I got there. Fair pricing, purchase experience went quicker than other dealerships past experiences, would definitely go back again. More
Smooth transaction, friendly service They had the exact vehicle we were interested it. They beat the discount offered by our insurance company. Friendly service and quickly recognized w They had the exact vehicle we were interested it. They beat the discount offered by our insurance company. Friendly service and quickly recognized we had bought a car there 5 years ago. More
Helpful and transparent On time and ready to help diagnose an issue and get it fixed that day. My prior visit / issue was with scheduling a tire alignment with a 90,000 mile On time and ready to help diagnose an issue and get it fixed that day. My prior visit / issue was with scheduling a tire alignment with a 90,000 mile maintenance and being told the day I scheduled on was not open for the lift although the scheduling service allowed it. Was told to use a phone number or separate email address to schedule anything more than a maintenance or oil change. Doing it this way we were right on time and greeted with multiple workers who spoke with us regarding the plan, diagnosis hour and kept us up to date in the waiting room. More
very satisfied with all aspects of my experience with you Very pleasan, helpfult and professional in all areas of customer care during my initial contact and actual service from the towing to the end repair r Very pleasan, helpfult and professional in all areas of customer care during my initial contact and actual service from the towing to the end repair resuls More
Once again, great service. Once again, I head to Maple Hill Auto for service on my Impreza and once again, they do a excellent job of taking care of the customer. I could not b Once again, I head to Maple Hill Auto for service on my Impreza and once again, they do a excellent job of taking care of the customer. I could not be happier with the service and sales department. You guys are awesome. Look forward to seeing you again. Thank You More
Taken care of. Scott in the service department is excellent to work with. He takes his time to make sure he is getting what you need. The past few times I have worke Scott in the service department is excellent to work with. He takes his time to make sure he is getting what you need. The past few times I have worked with him I definitely felt like I had someone in my corner looking out for me rather than someone trying to take advantage of me. More