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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,719 Reviews

7,719 Reviews of Manly Honda - Service Center

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July 14, 2025

Horrible communication. Made an appointment to evaluate for patently coverage only to tell me when I got there that the warrant expired 3 years ago. Something they could hav More

by Laurah4488
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know.
Jul 15, 2025 -

Manly Honda responded

Hi Laurah, Thank you for your feedback, even though it wasn't what we expected. On behalf of the Manly Honda Service Team, I apologize for not noticing that during your initial call. Sorry, we didn't show empathy or engage in further conversation to offer guidance. We don't want to lose your business. My name is Jose Rocha, Customer Experience Manager. I am in the office all week after 9 am and until 6 pm if you'd like to discuss anything further. My phone number is 707-535-1163 or email: jrocha@manlyauto.com Warmest regards, Your Manly Honda Team

July 13, 2025

Shyla Sexton was exceptional and went far beyond my expectations; she kept me updated every step of the way and answered all my questions. More

by rondasmithrebroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Manly Honda responded

Thank you for choosing Manly Honda and sharing your feedback! We truly appreciate you and your support. Thank you also for allowing us to serve you. Until next time, Your Manly Honda Team!

July 13, 2025

Shyla Saxon in the service department was exceptional. She went far beyond my expectations and updated me every step of the way. More

by rondasmithrebroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Manly Honda responded

Thank you for choosing Manly Honda and sharing your feedback! We truly appreciate you and your support. Thank you also for allowing us to serve you. Until next time, Your Manly Honda Team!

July 10, 2025

Efficient and easy to check in and out my vehicle. Kept me informed throughout the day. More

by CAZABILLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Manly Honda responded

Thank you for choosing Manly Honda and sharing your feedback! We truly appreciate you and your support. Thank you also for allowing us to serve you. Until next time, Your Manly Honda Team!

July 09, 2025

Hiram was super friendly, efficient, and knowledgeable of what was happening. He made sure I was well taken care of. He Had an Uber ready for me to get me back to work sincd he was aware I was on my lunch an More

by Normiz56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Manly Honda responded

Thank you for being our customer and taking the time to share your feedback! It really means a lot. We appreciate you and look forward to serving you again soon! Warmest regards, Your Manly Honda Team!

July 07, 2025

Everyone at Manley Honda is amazing from Tom Henschel. He sold me my car to the team that services the car, Jose Shyla, J and David. I’ll do an amazing job in service and Tom Henschel, Jesse and Denise. I More

by 09FETE-DRAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lumibao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Henschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul -all five stars too
Jul 08, 2025 -

Manly Honda responded

Thank you for being our customer and taking the time to share your feedback! It really means a lot. We appreciate you and look forward to serving you again soon! Warmest regards, Your Manly Honda Team!

July 04, 2025

The customer service was very friendly, patient, and helpful. I was sent updates about my care and suggested maintenance needed. More

by celesteking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Manly Honda responded

Thank you for sharing your feedback; we appreciate you and your business! We look forward to serving you again! Best, Your Manly Honda Team

July 04, 2025

On time and efficient. Kinda what one would hope for and expect with no fuss More

by CARFINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recall in service
Jul 06, 2025 -

Manly Honda responded

Thank you for sharing your feedback; we appreciate you and your business! We look forward to serving you again! Best, Your Manly Honda Team

July 03, 2025

Hiram knocked it out of the park. He made sure my vehicle was taken care of and was super professional the whole way through. Even the Lyft rides were great. More

by kmulgrew28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Manly Honda responded

Thank you for taking the time to share your feedback — we appreciate you and your business and look forward to serving you! Best, Your Manly Honda Team!

July 01, 2025

Manly Service Team was awesome again. Thank you Dani, for being able to get my daylights installed under warranty! The Manly service technicians did such a great job, my head lights loo More

by Desiree V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Velazquez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service technicians that replaced my headlights and performed my oil and tire rotation
Jul 03, 2025 -

Manly Honda responded

Thank you for being our customer and sharing your feedback! We look forward to serving you again! Happy 4th! Best, Your Manly Honda Team!

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