Manhattan Beach Toyota

Gabe Romero is the greatest - never once did he adopt a "high pressure sales approach". I can work with high pressure salesmen , but my wife hates the car buying experience! Gabe told us about the car "high pressure sales approach". I can work with high pressure salesmen , but my wife hates the car buying experience! Gabe told us about the car we were interested in (a Prius V 5 with AT package). His colleague (Bill Leyva) took us for a test drive later and was also very helpful. We decided to buy after the test drive and told Gabe that we would not have the finances until end of January (we first went into the dealership in mid-December.) We wanted a particular car - Blizzard Pearl with Bisque interior - Gabe said he would track one down and get it for us. He did. He called on Saturday 28th January to let me know he had the car. We went into sign the paperwork on Sunday - here we met Gabe who showed us the car - it was gorgeous and had everything we wanted. Then we met the Finance Manager (Steve Choi) - this proved to be more like the car buying experience of earlier years - some high pressure, but not too much. Steve was an amiable person who explained the various packages that MB Toyota could offer. We declined the paint protection package, the alarm system, Lojack, and Titanium Plus (windshield, wheels, tires). We accepted Platinum Plus Warranty (as the car is so complicated (high tech.) I could not believe that something expensive would not go wrong in 8 years) and Prepaid Maintenance for 5 years as even Toyota's need maintenance! My wife and I have owned six Toyotas, and I worked for Toyota (at Torrance HQ) - so we are biased - we think Toyota makes the best cars for the general public and also that Manhattan Beach Toyota was the best dealership we have bought a new car from. I would recommend our experience to all our friends and family. More

I was introduced this dealer ship through Costco Members program, Gabriel Romero was my contact person in dealership, Gabriel helped me to pick a new vehicle, It was an excellent experience, no sales pressu program, Gabriel Romero was my contact person in dealership, Gabriel helped me to pick a new vehicle, It was an excellent experience, no sales pressure and he worked with me as per my needs and requirements. Thanks Gabriel (310 710 8670) More

I took my mother to John Elway Toyota in Manhattan Beach to buy her a new car. My mother is a sweet, tiny, 83 year old widow on a LIMITED budget. We found her car, her color and her price. First, after one to buy her a new car. My mother is a sweet, tiny, 83 year old widow on a LIMITED budget. We found her car, her color and her price. First, after one hour, they tried to tell us they no longer had her car in the color she wanted. Then, after sitting around for 2 hours, we get to the finance manager and he tells us the deal is not the deal they ORALLY CONTRACTED to with us. They fought my poor senior citizen mother over $500...which was THEIR mistake. The customer is NOT always right at this dealership. Make sure you are ready for the "bait and switch'" if you patronize this dealership. IT WAS OFFENSIVE THAT THE TRIED TO TAKE ADVANTAGE OF A WIDOW!!! More

Excellent customer service and no haggling with Costco Auto Program discounts. Jane explained everything (had a print-out with all the details of the deal)and introduced me to everyone in the dealership. Auto Program discounts. Jane explained everything (had a print-out with all the details of the deal)and introduced me to everyone in the dealership. Gloria was thorough with the whole buying process. They went out of their way to get me the car I wanted that day. No stress. No hassles. The best experience I've ever had. Felt like a home away from home. More

I would like to say that this was truly a wonderful buying experience. I needed to purchase a vehicle for my daughter, as she is getting ready to go to school and decided to go to my local Toyota stor buying experience. I needed to purchase a vehicle for my daughter, as she is getting ready to go to school and decided to go to my local Toyota store. I was very pleased with the service and also the professionalism that I was given by Ismail and his Manager Brad Sperber. The two of them made it a wonderful experience and I will defiantly recommend Manhattan Beach Toyota to my friends. Thanks for the great service and keep it up. More

I am on the east coast. A family member needed a car on the west coast. Used my local Delaware Toyota dealer to find the vehicle desired. Manhattan Beach Toyota had it and called me. We discussed the car the west coast. Used my local Delaware Toyota dealer to find the vehicle desired. Manhattan Beach Toyota had it and called me. We discussed the car desired and negotiated a price (market value by all Mid-Atlantic pricing). Deal struck. Car picked two days later. No muss/fuss or surprises. Vehicle delivered on time, clean and ready to go. The Manhattan Beach staff was courteous and did anything that was necessary. I would not hesitate to buy another vehicle from this dealership. Thank you. More

I visited this dealer to look at and drive a used Rav 4. The salesman was very nice and attentive, until the point where I made it clear that I was not ready to make a purchase right then. He then sent his The salesman was very nice and attentive, until the point where I made it clear that I was not ready to make a purchase right then. He then sent his finance manager over to push me even harder. The finance terms they offered were ridiculous, but it didn't even matter. The salesman walked away and had no intention of walking me out or even speaking to me again. I had to ASK for his business card and he reluctantly handed it to me while looking over my shoulder to help someone else. I realize that buying a car is traditionally a high-pressure experience, but this was a major turn-off. I really like the car, but won't be buying it here. More