MacMulkin Chevrolet Cadillac

Major service repair issues I took my Escalade in to be checked for two issues. They charge $118 each to evaluate an issue. One of issues was a check engine light that keeps cy I took my Escalade in to be checked for two issues. They charge $118 each to evaluate an issue. One of issues was a check engine light that keeps cycling on and off with lean codes. I explained I had taken it to my local mechanic five times and it is always a lean code even though he can find no issue. So they charged me $118 to plug it into the computer, confirm it was a lean code and tell me they can't find anything wrong. So I ask what am I supposed to do if it goes off again. The service manager told me to rush it right back and they will charge me another $118 to look at it again. Seriously??? I would never go there again. The other check was for a non functioning heated seat. They wanted $900 to repair it. I passed. More

Banks is better, saved a ton of money, service is better too I would give them 0 stars if it were even possible. Ever since i bought my truck (which i did somewhere else because the arrogant salesperson just ke I would give them 0 stars if it were even possible. Ever since i bought my truck (which i did somewhere else because the arrogant salesperson just kept telling me how many trucks he sells instead of helping me) and I even had the slightest issue, i always had to go elsewhere for help. Today, I scheduled to have the three recalls for my truck done today and well that didnt go so well. First off after about 4 hours, only one recall actually got done, they didnt even have a part to do a the other recall even though it was scheduled, the other they wanted to charge me $150 for a diagnostic fee to do their recall! Now im looking at a dodge. More

Scam artist and liers scam artist they wrote me a deal and said they would honor it go back in a few days later have me sit for over 2 hours just to say the price changed scam artist they wrote me a deal and said they would honor it go back in a few days later have me sit for over 2 hours just to say the price changed for over 75 dollars a month what a waste of time dealing with them cut to a hour after they call me and tell me this is my fault because they said they would honor a deal on Friday yet the salesman told me dont come in until monday i was willing to sign on friday and they held off i find it kinda inappropriate that they call me to argue about my honest review and i noticed after the fact they took the orignal sheet i had of the deal they made out of my truck while they where looking at it for a trade in lucky for me i kept a copy at home More

Beware Predatory Sales Practices My Dad passed away a few weeks back and my Mom wanted to sell his truck but didn’t want to deal with selling it as a private sale. We first brought i My Dad passed away a few weeks back and my Mom wanted to sell his truck but didn’t want to deal with selling it as a private sale. We first brought it to a Car Max Dealership, great experience but felt the quote was a little low; $16k. My mother wanted to bring it to where my Dad originally bought it for a quote, MacMulkin Chevrolet Nashua, NH. Steve-Sales Manager/ Rep met with us and took a look at the truck. We knew the truck was originally owned by the owner of MacMulkin Chevrolet who drove it for 8,500 miles. Steve-Sales Manager/ Rep came back and said the owners son also took a look at the truck and realized it was his Dads car(who had since passed away), felt sentimental and offered us $7,500 and offered an additional $500 for the low number license plate that was on the truck, total offer $8,000. This was half of the the quote I got from the Car Max Dealership hours earlier. MacMullin was obviously trying to take advantage of the situation. I showed the Sales Rep the written quote for $16k then promptly left. Incredibly disappointed with MacMulkin's predatory practices. Beware! More

Ripped Off I cant believe what just happened!!!! Ive been a loyal customer for 14 years. McMulkin Chevrolet doesn't have enough success and money that they have I cant believe what just happened!!!! Ive been a loyal customer for 14 years. McMulkin Chevrolet doesn't have enough success and money that they have to rip you off just for you to buy a car now. Look at all the bad reviews you guys have been getting. I don't want to drive a Cadillac anymore. Trading the piece of xxxx in. Wow ... More

Email quotes don't match in-house quote After a lot of back and forth on email, I received a quote on a lease for a Silverado 1500. It was higher than I wanted, which was communicated. Was After a lot of back and forth on email, I received a quote on a lease for a Silverado 1500. It was higher than I wanted, which was communicated. Was told to come in to get the best deal (my mistake). I gave them a shot. Upon arrival, information is confirmed, and a quote $70 a month is presented to me. No trade in, just a straight up quote. It was like my emails were never shared or understood. If they can not do a number, I get it. But just be up front. Just say you can't. Would I have gone over my ballpark? Slightly. After back and forth, I get a quote aligned with the original email quote. Plus doc fee. Bottom line, I wouldn't trust an online quote. "Coming in" to get the best deal does not help you either... More

Wouldn't honor online price After corresponding with a rep of this dealer via email I went in to drive a Traverse. When we sat to talk price I was given a quote $4000 more than l After corresponding with a rep of this dealer via email I went in to drive a Traverse. When we sat to talk price I was given a quote $4000 more than listed online and on an email sent to me. When I pointed this out the sales rep stated the "MacMulkin price" includes rebates for which I don't qualify. The only disclosure on the pricing reads: Tax, title, license and dealer fees (unless itemized above) are extra. Not available with special finance or lease offers. Needless to say I walked out and will never walk back into MacMulkin. More