Mac Haik Ford Pasadena

Great Dealership! From sales to service . Heidi crump did a great job as my service representative. Will be back for my next suv or service needs. From sales to service . Heidi crump did a great job as my service representative. Will be back for my next suv or service needs. More

We purchased a used 2020 Chevy Colorado Z71 from Roy M. Sept 2024 we noticed in paperwork the truck had failed vehicle inspection in Aug and ask Roy on 3 different times during sale he stated "Yes!! Truck Sept 2024 we noticed in paperwork the truck had failed vehicle inspection in Aug and ask Roy on 3 different times during sale he stated "Yes!! Truck was sent through a full inspection & it has passed inspection or we could not sell truck" so we completed the purchase paperwork only to find out a week later Roy called us back asking us to get inspection done cause the dealership could not get tags for is without passed inspection.(we feel lied to about this), Also the rear end of truck is making a loud humming/grinding noise took it to Chevy dealership which have told us the rear differential is bad!!! We have only had the truck starting on our 3rd week!!! Waste of over 31k for a Lemon I would NOT recommend this dealership or salesman unless you like the HASSLES More

One of the worst car buying experiences we have ever encountered. The used salesman met with us, learned our credit union was financing, assured us we could close the deal Friday. We drove over an hour encountered. The used salesman met with us, learned our credit union was financing, assured us we could close the deal Friday. We drove over an hour to the dealership and learned while we were 5 min away they had sold it to some one else as we were driving in. This dealership is dishonest and does not value customer service. I would not recommend them to anyone. Steer clear of Freddy and the used car team. More

They handled everything smoothly and quickly. No surprises and the vehicle was ready to go! No surprises and the vehicle was ready to go! More

Bought a 2013 F150 FX2 and I’m very pleased. My sales person was Roy McMahan. He explained each step of the process and I felt very comfortable with the transaction. Normally I hate buying a My sales person was Roy McMahan. He explained each step of the process and I felt very comfortable with the transaction. Normally I hate buying a vehicle. This time was a simple transaction and I left happy with the deal. I recommend buying a vehicle from Roy. More

Excellent work performed in a timely manner. Service Advisor Heidie Crump is a true professional. Thank you Mac Haik Ford, Service Advisor Heidie Crump is a true professional. Thank you Mac Haik Ford, More

Experience was pleasant overall, but felt pressured because they kept telling me there was someone else wanting the vehicle. The also charged me an add on fee of $2000 for maintenance and $900 for lo- because they kept telling me there was someone else wanting the vehicle. The also charged me an add on fee of $2000 for maintenance and $900 for lo-jack. This was added to the list price. I feel the maintenance fee should have been included in the list price. More

Highly unprofessional. Do not buy here. Go to a different dealership. Be careful! Warning! Warning! Do not buy here. Go to a different dealership. Be careful! Warning! Warning! More

Jonathan May is the best over there. We have purchased 4 vehicles from him and our son-in-law bought 1 too. He has been sure to take great care of us so we keep going back to him. When our vehicles need ser vehicles from him and our son-in-law bought 1 too. He has been sure to take great care of us so we keep going back to him. When our vehicles need service he has loaners waiting when we get there. You really can’t get better service than Jonathan. We recently built an F250 with him and it came in about 5 weeks. He was constantly checking on it and keeping us in the loop. Ready to buy your next vehicle? Go see Jonathan May at Mac Haik Ford Pasadena More

Was out of town however it was really interested in the vehicle requested additional pictures of the exterior of the vehicle did not receive any additional responses after that. vehicle requested additional pictures of the exterior of the vehicle did not receive any additional responses after that. More