Mac Haik Chevrolet - Service Center

Great Team with every service we schedule with our dealership. They are friendly and easy to work with. dealership. They are friendly and easy to work with. More

The team is extremely professional and possesses a strong understanding of their work. They consistently demonstrate patience and maintain a high level of courtesy in all interactions. understanding of their work. They consistently demonstrate patience and maintain a high level of courtesy in all interactions. More

Called about recall and got me in and out with out a problem; thanks for your service problem; thanks for your service More

Really good experience, everything went well. Coming back for the next service. Always is a great experience when I need their assistance Coming back for the next service. Always is a great experience when I need their assistance More

I had a disappointing experience with the service department at MacHaik Chevrolet. Our 2022 Tahoe was in their shop for nearly two weeks due to a faulty water pump that needed replacement under w department at MacHaik Chevrolet. Our 2022 Tahoe was in their shop for nearly two weeks due to a faulty water pump that needed replacement under warranty. While I appreciated the loaner vehicle they provided, the overall experience was frustrating. When we finally got our Tahoe back, it had a check engine light on and low tire pressure—issues that should have been caught before returning the car to us. We had to bring the vehicle back again, which added even more inconvenience, requiring us to rearrange our work schedules and juggle drop-offs while managing our kids. After further inspection, we were told the "new" check engine light was due to a failing battery, and the low tire pressure was from worn tires. What started as a warranty repair ended with a $2,000 bill for a new battery and tires—an expense we hadn’t planned for. What made the experience worse was the lack of any meaningful effort to make things right. Despite the oversight on their part, the service rep could only offer free oil changes—something that, if you’ve ever had an oil change at MacHaik, can take hours. I also found it frustrating that the rep repeatedly emphasized how they do "quality" work while directly asking me to leave a positive review—which felt inappropriate given the situation. In my opinion, this service center is overwhelmed, and customer satisfaction is not a priority. More

Mac Haik Chevrolet has always done me right and delivered good quality repairs and maintainence. good quality repairs and maintainence. More

Have always been pleased with this dealership and their service and have purchased multiple vehicles here service and have purchased multiple vehicles here More

Great Dealership for purchasing and service. I would recommend them to anyone looking to purchase a vehicle. I would recommend them to anyone looking to purchase a vehicle. More

The service writer did not show interest or concern for our issues with our new truck. He did not update us, returned only 1 call over the 8 days they had our truck. Two problems out of 3 were addressed our issues with our new truck. He did not update us, returned only 1 call over the 8 days they had our truck. Two problems out of 3 were addressed (brakes) & radio) both were not corrected. Upon picking the truck up & driving it home, all issues were still present. More

Simple oil change took too long. Expensive - $72, for a 1.4 L engine TRAX. Spent there 2 hours, in part because my vehicle had been long ready but the 'advisor" did not call my name Expensive - $72, for a 1.4 L engine TRAX. Spent there 2 hours, in part because my vehicle had been long ready but the 'advisor" did not call my name out. Also, when I drove it, just sat there in the waiting lane, had to attract attention to myself. More