Mac Haik Chevrolet - Service Center

Very good Tech. Helpful and knowledgeable. Highly recommend their Service Dept to anyone who needs service Helpful and knowledgeable. Highly recommend their Service Dept to anyone who needs service More

I had several issues on this repair - the part was supposedly in-stock, then not in stock, then the wrong part was ordered. There isn't much communication, I had to call multiple times to find out wh supposedly in-stock, then not in stock, then the wrong part was ordered. There isn't much communication, I had to call multiple times to find out what was going on. I have been charged $184 for the car rental that the dealership was supposed to cover and can't get anyone to return my call on a refund. When my Tahoe was ready, a windshield ding I had for months became a very large crack, and the windshield warranty I purchased from Mac was apparently not processed, and I cannot get anyone to return my call to help me get this sorted so I can repair it. I have contacted Jim Cox in Service, Amy Newell in Finance, my salesman Erdwin, and Winona McNeil with no response. More

My experience with this service department is made excellent only by the service advisor.... Mark Kitchens excellent only by the service advisor.... Mark Kitchens More

La trka sigue con mucho ruido Por la banda del motor creo no checaron bien creo no checaron bien More

Saturday afternoon: good timing, courteous service, useful to get out and do more for the day. Thank you! useful to get out and do more for the day. Thank you! More

Always a quick and reliable service when we go in to the dealership either for an oil change or a recall we have! dealership either for an oil change or a recall we have! More

I dropped my car off Monday morning at 7 am for some service work. Monday afternoon I called and called my service writer Mario Cavazos to check status on my car. I left several voice mails for him. I service work. Monday afternoon I called and called my service writer Mario Cavazos to check status on my car. I left several voice mails for him. I called the main Mac Haik phone number and asked for the cashier in service. I talked to her and asked if she had a ticket for me that way I would know if my car was ready and I could pick it up. She did not have a ticket. The next day I called and called Mario and left voice mails but no response. I called and talked to the service cashier again. She did not have a ticket. I told her I had been trying for two days to get in touch with Mario. She said he was standing in front of her and she would have him call me. He called me but I was on the phone and could not take the call. I called him back 3 minutes later and he did not answer so I left a voice mail again. No call back from Mario on Tuesday. On the third day, Wednesday I called Mario 2 times and left voice mails each time and got no answer or call back. I finally called and left a message for the Service Manager Larry saying I needed to talk to Mario. I finally got a call back from Mario on the third day after no doubt the Service Manager told him to call me. I would not recommend Mac Haik Chevrolet to anyone. More

Nice place just like any other chevrolet dealership just a bit smaller but not a big fan of the people working there. At least on the service area a bit smaller but not a big fan of the people working there. At least on the service area More

It was easy to schedule a service appointment online. Troubleshooting was fairly quick. I wish the tech would have provided more background on the common issues with the 8 speed transmission for the 5. Troubleshooting was fairly quick. I wish the tech would have provided more background on the common issues with the 8 speed transmission for the 5.3L V8. I.e service bulletins or frequent experiences. More

This was the easiest car purchase I’ve had. The service department is very good. I recommend Mac Haik Chevy for your next car purchase. The service department is very good. I recommend Mac Haik Chevy for your next car purchase. More