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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,392 Reviews

2,392 Reviews of Mac Haik Chevrolet - Service Center

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August 29, 2025

Mark , a great guy who cares about helping a customer . I didn’t have to wait at facility, he had a uber driver pick me up , then bring me back home after car was serviced. . Thanks to everyone there ! More

by clevercoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark kitchens
Aug 29, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 29, 2025

Appointment was quick. Service was great. I will definitely continue to get my vehicle serviced there More

by joecharles78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Let us give them a resounding round of applause. Freddy and Jorge made my purchase and experience absolutely exceptional; they were truly top-notch. Jorge demonstrated an uncanny ability to unde More

by Rosemary (Toreka29)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 28, 2025

I’ve had the experience of working with Brad twice within the last month. Throughout the entire process, he kept me informed of what was going on with my vehicle. His explanations were very thorough. He insu More

by JUANDE.HARVEY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 28, 2025

Took in for service, had to order part, have not heard from them in over 2 weeks. More

by 589
Recommend Dealer
No
Employees Worked With
Cavazos, Mario
Aug 29, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Antione Burks General Manager 281-596-6359

August 27, 2025

Easy in/easy out and service completed within an hour. Dealt with two associates, both get a10. More

by MARK.WITCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 27, 2025

Express Service is excellent. Peyton Dewitt, service consultant, assisted with vehicle inspection and services required this visit. Vehicle wait time was minimal. More

by run262craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 26, 2025

Neisha went above and beyond to make sure I had a great experience. She is very communicative and knowledgeable More

by fleet5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember my service tech name
Aug 26, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 26, 2025

Listen. TAKE YOUR CAR TO GET FIXED. GO BUY A CAR I don’t care what you do but make sure you don’t go to anyone else but these awesome folks. They are hones More

by Natasha91ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neisha
Aug 26, 2025 -

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

August 25, 2025

Although the problem I'm having is hard to tackle, Mark Kitchens and Brian Caldwell are really patient and keen on helping me out. They really take responsibility on their actions and always a pleasure to More

by TKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Kitchens
Aug 25, 2025 -

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

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