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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,264 Reviews

2,264 Reviews of Mac Haik Chevrolet - Service Center

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May 29, 2025

Tony address my issues on my truck and as soon as the insurance was verified the auto repair department began working on my truck. More

by chrbrwn14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 29, 2025

Excellent customer service. Brad has a lot of patience even after 7 years. Always have an answer and solution to any out of this world questions I may have. He's very profess More

by Vanessabrks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 28, 2025

Great customer service appreciate it the Uber very fast to return my vehicle for service More

by sylviaorta1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 25, 2025

Good sevrvice, very nice and helpful and professional service people. Overall is good service experience More

by BIGCPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 25, 2025

No communication - did mint remember my name or vehicle - after picking up vehicle and having to return on a tow truck still waited almost a week before it was out of shop- should have been a priority to get More

by DNUSS2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony McPhail
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Mac Haik Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Antione Burks, General Sales Manager, 281-596-6230

May 23, 2025

Visit wasn’t as friends as the service as I usually get with the female employee I wish I knew her name to compliment the friendly and heartfelt service she gives . My last visit was ok but not personable More

by SCMSTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Brian and our team. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 23, 2025

The service was good, but the part took an extremely long time to be delivered and replaced More

by PHONG.NGUYEN.9742
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear about your experience, Phong, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 23, 2025

Excelente servicio los mejores para atender el personal volvería otra vez sin problema muchas gracias More

by SALDANA170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 20, 2025

Mac Haik Chevrolet is my Dealer if Choice. Brad and his coworkers were friendly and very professional and attended to my car repair needs and even assisted with getting me a loaner car (an EV) More

by BIMBI1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

May 19, 2025

I am new to the dealership, but the level of service and professionalism is very much recognized and appreciated. You mobile (roadside) service is a great asset. It is very helpful and the young man, Chris More

by GaryM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mac Haik Chevrolet responded

Thank you, Gary! Chris and oru team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

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