Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
MINI of Portland
Portland, OR
809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
809 Reviews of MINI of Portland
May 18, 2012
From the first time we visited the dealership, we had an outstanding experience. I felt like Bradley really listened and understood what I wanted in a car. She made sure that I understood all of my options, outstanding experience. I felt like Bradley really listened and understood what I wanted in a car. She made sure that I understood all of my options, and helped me make the best choices for ME. It did take a little longer than projected to receive my car from the manufacturer. When I picked up 'Roxy', everyone in the dealership was welcoming and made a point to speak to me. I felt special, which isn't usually how you feel after you've already bought your car. Jan made the paperwork as easy as possible. Jon special ordered my overnight bag, and even shipped it to my house when it came in. Overall, I had an outstanding experience.....and adorable car :) Thank you MINI of Portland! More
by Momrome
Employees Worked With
Bradley O'Neil, Jon Young, Jan Jazrawi
May 17, 2012
It took me over a year to convince my dad to go to a dealership with me and the first (and only) one he would go to was Mini. (I needed my dad to co-sign so I could get the best interest rate). If it wa dealership with me and the first (and only) one he would go to was Mini. (I needed my dad to co-sign so I could get the best interest rate). If it wasn't for Kirstie and her EXCELLENT customer service, my dad would have walked right out the door (and i would still be stuck in a Camry). She was very nice, easy to work with and not pushy whatsoever! Whatever I wanted, she made it happen. They didn't have my exact car that I wanted in stock so we had to order it but everyday I waited (which came earlier than expected) was worth it! Mark in finance was super easy to work with as well! Overall,I am very happy with the level of customer service that I have received! Kristie is phenomenal and I only recommend her! Kirstie, you are a pro and I cannot thank you enough for being so great!! It is hard to please my dad especially when it comes to buying cars, but you have made it a breeze! Thank you so much! I (and my dad) am absolutely in love with my 2012 clubman <3 :-) -Heidi and James More
by HeidiK
Employees Worked With
Kirstie Makowski
May 17, 2012
When my husband and I walked in the door, he told Kirstie he wanted to be in and out in an hour, with a good price on our trade, and the right deal on our MINI. Kirstie made it happen! We also bought the M he wanted to be in and out in an hour, with a good price on our trade, and the right deal on our MINI. Kirstie made it happen! We also bought the MINI bicycle that was on the show floor and I love it too. When I'm in the market again to purchase a car, Kirstie will be my go to. More
by LisaKlassen
Employees Worked With
Kirstie Makowski
May 17, 2012
I have purchased many cars and my experience has always been " fight off the high pressure salesman". Mark Forton did a great job working with us. He was informative and dedicated to his job. Mark had pati been " fight off the high pressure salesman". Mark Forton did a great job working with us. He was informative and dedicated to his job. Mark had patience and I have already told several people to go see him. Thanks for a great car. My wife and I will enjoy for many years. Thanks mark!! More
by llawless
May 16, 2012
Kirstie was great we love BOTH of our Minis yes we really did come back in 3 days and buy a second one. Kirstie was very knowledgeable and not pushy. She was so helpful and we love the cars. did come back in 3 days and buy a second one. Kirstie was very knowledgeable and not pushy. She was so helpful and we love the cars. More
by jcarolgentry
Employees Worked With
Kirstie Makowski
May 15, 2012
I set out car shopping from Winston Oregon heading north on interstate 5 stopping at any size able town to look for an economy car. I knew that I was interested in a Mini Cooper but I was being open to all on interstate 5 stopping at any size able town to look for an economy car. I knew that I was interested in a Mini Cooper but I was being open to all economy cars. I found some dealers with some used mini coopers but when I arrived to look at one at a dealer that had advertised they were unable to locate it & so I moved on checking out other cars but wasn't satisfied with my findings. I kept driving & looking & learning things along the way & eventually found myself pulling into Mini cooper of Portland OR. I walked inside & was greeted with a smile & was asked if I could be helped, I replied "yes, could I get somebody from sales please" I waited not even a minute & was greeted by Peter with a handshake & a proper introduction. He asked if my Fiancé, kids or myself would like something to drink & we were served bottled water which was nice after the long days drive. Peter was very nice & friendly. We discussed what I was looking for and we starting looking at several mini coopers. Then we discussed some more things about the cars & Peter offered great advice to us & with his knowledge of Mini's it was very helpful. Peter found the perfect car for what we were setting out to do. I feel we received a good bargain & are very happy with our purchase. We ended up coming back the next day due to my own circumstances & picked up our new Mini Cooper. Upon pickup Peter sat down with me in the car & showed me all the neat features of the mini & answered any questions I had. He was very thorough but not too thorough & he made it very fun & cool. I drove away with a big smile on my face, a very satisfied feeling, & not to mention a full tank of gas. All of the staff at Portland Mini were very accommodating to my Fiancé, myself & our 4 kids but Peter deffinetely offered a one of a kind great car buying experience. Thank you Peter Hisey! From the Montague Family More
by Minicooperman25ana
Employees Worked With
Peter Hisey
May 15, 2012
So on the hottest day of the year I decided to test drive some cars. I had already visited 3 other dealerships, knew what I was looking for (price wise) and needless to say I was in a pretty bad mood by the some cars. I had already visited 3 other dealerships, knew what I was looking for (price wise) and needless to say I was in a pretty bad mood by the time I got to Mini. The first person I met was Allen who greeted me with a smile (a nice genuine one). He was friendly and seemed happy despite the hot weather. He was more than happy to show me every car that I was thinking about. He was patient, fun to be around, and easy-going. He didn't even laugh at me when I stalled (I was so embarrassed)! I went back and forth about 100 times on which car I liked, any normal salesman would have been irritated, but Allen just listened to my chatter and laughed. There was no hard sell, no irritating speeches about stuff I didn't care about, and I felt so taken care of I would have purchased a tricycle from him at that point and been happy. The financing guy Mark Harper was brilliant! He was quick, funny and very direct which made it easy. This is by far the BEST dealership experience I have had! If you are buying a car, or just looking and want someone to help you that is AWESOME, I suggest calling Allen. THANK YOU for the great experience! More
by I bought a new car!
Employees Worked With
Allen Snyder
May 09, 2012
First-time car buyer, braced for the worst, had an ultra-pleasurable experience overall. Ultimately felt more like a reunion of friends than something insidiously transactional. Dan and Mark, no matte ultra-pleasurable experience overall. Ultimately felt more like a reunion of friends than something insidiously transactional. Dan and Mark, no matter what their salaries, are vastly underpaid. It was as much them as it was the car itself that instilled the confidence that I have a pleasure-to-drive, companionable vehicle for the next half-dozen years. They continue to inquire how much fun I'm having driving what I affectionately named "The Notorious B.R.G." (for British Racing Green); I'm pleased to report that driving it out here 60 miles east of the city where I live remains an extreme joy. And, in a defining moment, in the section of the process that I feared most, that of being locked away in the Financial Manager's office for The Big Haggle, I still kick myself for not just ordering a pizza delivered in there because my pal and I were having such a fun time being regaled with anecdotes and maxims from Mark; the financial discussion seemed incidental. So, not only "Go MINI!" but also "Go Tandem of Brits!!" there at MINI of Portland. One of my main tasks among all these Subaru drivers out here in Hood River is to convince them they're driving an inferior car currently and they should see those guys immediately to rectify that sad fact. Thanks! More
by Brad T Opstad
May 06, 2012
Peter Hisey was great to work with. Friendly, knowledgeable, and not pushy at all in closing the sale. I will definitely recommend him to any new Mini buyers. knowledgeable, and not pushy at all in closing the sale. I will definitely recommend him to any new Mini buyers. More
by ezra
Employees Worked With
Olive and Percy, LLC, Peter Hisey
April 29, 2012
Great staff. They were informative and helpful. I believe that they were concerned about me getting the information that I needed about my car. Thanks Peter! that they were concerned about me getting the information that I needed about my car. Thanks Peter! More
by Kammik
Employees Worked With
Peter Hisey, Jan Jazrawi
