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MINI of Portland

Portland, OR

4.9
837 Reviews

9134 Southwest Canyon Road

Portland, OR

97225

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837 Reviews of MINI of Portland

January 19, 2025

They are friendly, efficient, thorough. I appreciate the one on one attention. I needed a quiet space where I could do a teleconference so your guy helped me to find the best you had. More

by lisab80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jan 21, 2025 -

MINI of Portland responded

Thank you for the feedback! We're glad to hear our team at MINI of Portland provided attentive service and helped find a suitable space for your teleconference. We appreciate your suggestion about private waiting areas and will certainly take it into consideration.

January 18, 2025

Friendly and professional customer service. Great video explaining what my car needed to be fixed. More

by alinapetrossian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ferris
Jan 21, 2025 -

MINI of Portland responded

We are thrilled to hear that you had a positive experience at our dealership and that you found our staff to be friendly and professional! We strive to provide excellent customer service and are glad that you were pleased with your interaction with our service advisor. We appreciate your feedback and hope to see you again soon! We are also glad that you found the video follow-up to be a great touch. We are always looking for ways to improve our customer experience and we appreciate your feedback. Thank you for choosing our dealership!

January 18, 2025

The service department especially Darrel is always very easy to work with. Darrel always explains what is needed and why. More

by Keely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Honigberg
Jan 21, 2025 -

MINI of Portland responded

Hi Keely, we're delighted to hear that Darrel and our service team at MINI of Portland have been easy to work with. Thank you for sharing your experience!

January 18, 2025

We had a great experience and our sales person was really patient with us. Would definitely do business again. More

by jeremiahlscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff White
Jan 21, 2025 -

MINI of Portland responded

Jeremiah, we're delighted to hear about your positive experience with our team at MINI of Portland! We look forward to welcoming you back for future visits.

January 18, 2025

Service is always excellent with a good attention to detail. I find the cost of all work performed though to be very high - even for routine maintenance. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
Jan 21, 2025 -

MINI of Portland responded

Thank you for your feedback! We're glad to hear that our team at MINI of Portland consistently provides excellent service. We understand concerns about costs and appreciate your input; we'll continue striving to offer the best value possible.

January 18, 2025

I have been a loyal MINI customer since 2005. Everyone at MINI goes above and beyond! Upon entering, you always feel appreciated and welcomed. My 13-year-old is excited to get her first MINI in t More

by dcookson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Honigberg
Jan 21, 2025 -

MINI of Portland responded

Thank you for being such a loyal customer and sharing your enthusiasm for MINI of Portland! We're delighted to hear that our team consistently makes you feel appreciated. We can't wait to welcome the next generation of MINI enthusiasts in your family!

January 17, 2025

MINI/Portland has an effective system making the service visits efficient for me as the customer. The service advisors are an integral part of the system and are very accommodating. The result is as good More

by waynekford
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Fernand
Jan 20, 2025 -

MINI of Portland responded

Thank you for sharing your experience with MINI of Portland! We're delighted to hear that our service team has been accommodating and efficient, providing a top-notch experience. We appreciate the comparison and look forward to continuing to serve you in the future!

January 16, 2025

Great and friendly customer service. The video helped me to understand what the main issue was. More

by alinapetrossian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ferris
Jan 17, 2025 -

MINI of Portland responded

We are thrilled to hear that you had a positive experience at our dealership and that you found the video helpful! We strive to provide excellent customer service and are glad that we were able to assist you. We appreciate your feedback and hope to see you again soon!

January 15, 2025

Andre explained the work needed and estimated cost plus arranged for a loaner while work being done More

by Bruce48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Salnave
Jan 17, 2025 -

MINI of Portland responded

We're glad to hear that Andre provided you with clear and helpful information regarding the necessary work and estimated cost. We also appreciate that he arranged for a loaner vehicle for your convenience. We strive to provide excellent customer service and are happy to hear that Andre was able to assist you effectively. See you next time!

January 15, 2025

Highly responsive. Good a making a thorough analysis of any problem and offering alternative solutions. More

by Dick.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger? (technician), Darrel & Nathan (advisors)
Jan 17, 2025 -

MINI of Portland responded

Thank you for sharing your positive experience with MINI of Portland! We're glad to hear our team was responsive and provided thorough solutions. We appreciate your support!

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