MINI of Portland

The service department needs a little work. I came in on Saturday because my tire pressure had dropped from 46psi to 28psi. Rather than scheduling me to come in for a tie replacement they refil I came in on Saturday because my tire pressure had dropped from 46psi to 28psi. Rather than scheduling me to come in for a tie replacement they refilled my tire and sent me on my way. The next day the tire dropped to 20psi, so I refilled it and scheduled an appt to replace the tire. Monday when I arrived I found out that they didn't have my tire on hand (even though there is a sign touting using MINI service for tires because of immediate availability). A tire was ordered, I was given a loaner and I was on my way. The next day the tire arrived and put on my vehicle. The service team correctly identified that I had something in my tire, but didn't go beyond that. The way this should have played out it they should have asked me if they should order the tire right then. With less than 200 miles on the car, the only right thing for me to do was replace the tire (these are run flat tires, so with a nail in the toe I had no choice) More

Nathan was great to work with and he kept me informed of the needs of my car as the service department looked it over and walked me through the fixes needed. The waiting area is very nice and clean, coffee the needs of my car as the service department looked it over and walked me through the fixes needed. The waiting area is very nice and clean, coffee and drinks provided. Very professional! More

Pleasant staff, clean waiting area, excellent service for my mini. I would go back to them again. my mini. I would go back to them again. More

Got us back on the road quickly and the repairs were done professionally! Love the video showing what items need attention from the service technician. professionally! Love the video showing what items need attention from the service technician. More

I am rather pleased with the performance of the service department at the MINI Dealership in Beaverton, Oregon. Courteous and professional, I wish to recommend their service without reservations. department at the MINI Dealership in Beaverton, Oregon. Courteous and professional, I wish to recommend their service without reservations. More

Darrel was very courteous and professional. He communicated with me every step of the way. It was extremely easy to pick up the rental as well as return it and pick up my vehicle. Superb servic He communicated with me every step of the way. It was extremely easy to pick up the rental as well as return it and pick up my vehicle. Superb service and I would always recommend family and friends to here. More

Very efficient and friendly. No question was a bad question and Darrell in service did a great job guiding us through. Timely and no surprise charges. Thank you and see you next No question was a bad question and Darrell in service did a great job guiding us through. Timely and no surprise charges. Thank you and see you next t time. PS: pet friendly. Rocky felt like a star ! More

I was very hesitant about buying a new vehicle because of my past experiences but mini of Portland Joe and Amanda helped me get past those bad experiences. I would highly recommend mini of Portland to anyone my past experiences but mini of Portland Joe and Amanda helped me get past those bad experiences. I would highly recommend mini of Portland to anyone looking for a wonderful car buying experience! More

The service department is wonderful. I feel like my Mimi is in great hands when there. The care and support I get is wonderful. Always willing to take a call for clarification or answer I feel like my Mimi is in great hands when there. The care and support I get is wonderful. Always willing to take a call for clarification or answer my questions about my service being done. More

Mini of Portland was great! Our salesperson Bob was patient and very interested in getting us the right Mini for us. Multiple test drives (on a fun test track!) and explanations Our salesperson Bob was patient and very interested in getting us the right Mini for us. Multiple test drives (on a fun test track!) and explanations. Once we decided to buy, Amanda in finance made what's normally a painful process actually fun and enjoyable. Highly recommend if you're in the market for a Mini! More