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MINI of Madison
Madison, WI
196 Reviews
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196 Reviews of MINI of Madison
June 17, 2011
I told Kyle exactly what I wanted and he took us to the perfect car. Kyle is not a "typical" car salesman. He is an honest, young man working for you, the customer, to find the vehicle of your dreams and perfect car. Kyle is not a "typical" car salesman. He is an honest, young man working for you, the customer, to find the vehicle of your dreams and or needs. I cannot recommend him enough. Kyle took us to the best test drive location and I think his knuckles were white a few times, but the route allowed us to see exactly how the car handled. Kyle also went above and beyond to help me. I was having a difficult time with the bluetooth and he set it up for me. He also did some research, on the side, looking for commands, as I did not get the Bluetooth manual. I cannot recommend Kyle highly enough. He is young, and he is a motived and professional young man. He listens to what YOU want and directs you to the car that suits you. Kyle also has a wonderful sense of humor. Fred Johnson and Jennifer Elsner More
by schmoezy
Employees Worked With
Kyle, Kyle Fetters
May 26, 2011
Great dealership ... everyone VERY friendly/helpful. I loved working with Alicia & would highly recommend her & recommend purchasing a MINI ... I love it!!! The first week that I owned it, the tire indic loved working with Alicia & would highly recommend her & recommend purchasing a MINI ... I love it!!! The first week that I owned it, the tire indicator light came on in my car. I called & was told to bring it in to check it out. Everyone was very helpful... I found out that I had a nail in my tire. I was VERY disappointed when I was told that it would cost $80 to repair!!! More
by susiholiday
Employees Worked With
Alicia Stevenson
May 13, 2011
Sean wasn't like the typical "car salesman" who acts cocky and full of himself. He was friendly and engaging. He was knowledgeable about the cars and shared experiences as he owns them (2 MINI's) acts cocky and full of himself. He was friendly and engaging. He was knowledgeable about the cars and shared experiences as he owns them (2 MINI's) himself. Same with Daleena. I'm impressed at the fact that they own/use what they sell. It is also nice that they really like the cars they own too. We looked at MINI at the car show in Chicago 2 years ago and were impressed. I am 5'5" and my husband is 6'3" and the car fits us both nicely! We have never found that in a car and we have been married 29 years. Now onto the company. The showroom was clean and had a nice flow to it. We were offered coffee or soda right away when we came in to talk. The showroom was very modern and had a nice lay-out. I never felt pressured to buy. We registered the car to a business we own and our insurance company couldn't cover us as a result. Daleena got a great deal for us as a result of her own networking. All the way around we are impressed and recommend the company. In fact, we are entertaining the idea of buying another MINI for our next vehicle. The product sells itself if you allow yourself the opportunity to check it out. Very happy! More
by mtraut
Employees Worked With
Sean Schimmel (sales), Daleena Fridono (finance)
March 12, 2011
MINI of Madison as fashionable as our vehicle! Stop in for the coffee.... leave with a car. Alicia was perfect and we really had the best experiance! As soon as i stopped in I new I was with (my people). for the coffee.... leave with a car. Alicia was perfect and we really had the best experiance! As soon as i stopped in I new I was with (my people). The kind of quality and customer service you cannot afford to be without! More
by The boys next door
Employees Worked With
Alicia Stevenson
March 08, 2011
I am thrilled with my experience at Mini of Madison.From Aaron contacting me immediately on my internet inquiry,to Alicia being awesome and trusting that I knew what I wanted, to Daleena walking me through Aaron contacting me immediately on my internet inquiry,to Alicia being awesome and trusting that I knew what I wanted, to Daleena walking me through paperwork with a smile, I couldn't have asked for a better experience.Thank you all so much for being so wonderful.I truly appreciate the enthusiasm and phenomenal customer service. Thanks so much!! More
by aphrodaph
Employees Worked With
Alicia Stevenson, Daleena Fridono
March 05, 2011
No pressure, extremely friendly, knowledgeable and helpful. I had a Gas Guzzler and just bought it 3 weeks prior. Daleena and Sean treated me with respect and found a solution to my situation. Was pay helpful. I had a Gas Guzzler and just bought it 3 weeks prior. Daleena and Sean treated me with respect and found a solution to my situation. Was paying +$400 a month for fuel now MUCH Less. I purchased MANY vehicle in my 50 years, ALL the people at Mini of Madison are a pleasure to work with or just shoot the BS.... very nice. I am extremely happy with my buying experience at/with Mini of Madison, I will tell all that I come in contact with if they want an excellent vehicle and work with great people ONLY go to Mini of Madison. More
by Uffda2u
Employees Worked With
Sean Schimmel, Daleena Fridono
January 12, 2011
This is the finest auto dealership I have EVER worked with!! They treat me like family. The quality of workmanship performed by Keith McGarvey on my Mini Cooper S is at the highest level I have ever expe with!! They treat me like family. The quality of workmanship performed by Keith McGarvey on my Mini Cooper S is at the highest level I have ever experienced!! I have a 2010 Mini and I have had 29 accessories added to the car (most of which have been John Cooper Works). All of the work on the car I have requested be performed by Mr. McGarvey. Brett Porter has done yeoman service to me in obtaining difficult accessories and treating me very fairly with pricing. Without his diligence I would never have obtaining my John Cooper Works Tuning Kit!!Phil Keller is always a pleasure to speak with when I need service for my Mimi. And finally, MS. Alicia Stevenson the person from whom I purchased my Mini on July 15th 2010. Alicia has always been VERY helpful in answering all my questions concerning my Mini. She has gone out of her way following the sale to help me with accessories added to the car. I value her honest opinion about the many changes I have made to my car. More
by jljohnstone
Employees Worked With
Alicia Stevenson; Phil Keller; Brett Porter; Keith McGarvey
January 12, 2011
a 'non-pressure' sale experience. Basically that sums it all up. I needed to replace my winter car and made the rounds through the dealerships. All the dealerships were wanting to make a sale, but there w all up. I needed to replace my winter car and made the rounds through the dealerships. All the dealerships were wanting to make a sale, but there was just something about the environment, the attitude, and the methodology when I was at the Mini dealership that made my final decision. Working with Alicia was very low key and actually fun, it made the experience, well, not like buying a car. Here are some of the ways that it was different. She asked why I was looking and what I was looking for and progressed from there. I was shown both used, new, and newer versions with no pressure to a particular car. Besides just taking me for test drives, she explained the differences between the models and the differences between used, past (2010) and current (2011) production models. I was never pushed into purchasing something more than I wanted and I was able to use the features myself to see if it would fit my needs. Alicia answered my questions I sent via e-mail and when I had decided on what I wanted, she took the time to see if there was a match in the inventory. She was patient and attentive with every visit during this process and actually found my new car as it was crossing the great pond to the USA. As I said before, it was a different experience and I would highly recommend Alicia Stevenson when you go. Not only is the attitude different, but the fact that there was never a deterrent word spoken when we talked about the other cars I was test driving, just facts about the Mini's and what they had to offer. As I stated before, it was pressure free. More
by Grit186
Employees Worked With
Alicia Stevenson
January 11, 2011
I had been waiting for the Madison Mini dealership to open for a while so I was quite excited when I finally got the chance to go in and shop. I was impressed with the look of the showroom and the friend open for a while so I was quite excited when I finally got the chance to go in and shop. I was impressed with the look of the showroom and the friendliness of the staff. I had actually called before I stopped and asked some questions regarding cars I was interested in and was helped by Alicia. She was very helpful so I made an appointment to come in and see her later that day. Alicia was very friendly and took the time to show me around the dealership while she found out what I was looking for in a new car. I was not prepared to make a final decision that day but Alicia kept in touch with me over the next couple of weeks until I was ready to come in and finalize a deal on a new car. I found Alicia to be very friendly and patient and have already recommended her and the dealership to a couple of friends who were looking for a new car. More
by jksige
Employees Worked With
Alicia Stevenson
January 10, 2011
I was given a great experience. MINI of Madison hit the nail on the head. My questions were answered. I love the atmosphere that is MINI. The staff is fantastic. No pressure, just prfessional and kind. nail on the head. My questions were answered. I love the atmosphere that is MINI. The staff is fantastic. No pressure, just prfessional and kind. I feel I got the best deal and as a first time buyer... I'd do it again. Thank You! More
by Joeremark
Employees Worked With
Alicia. Phil, Kris, and Deleena
