MINI of Madison

Kyle helped my wife and I find a good used car deal. He was courteous and knowledgeable of the cars we looked at and was present throughout the whole car sale process. In the future we will be calling him was courteous and knowledgeable of the cars we looked at and was present throughout the whole car sale process. In the future we will be calling him for future car needs. More

My experience with Mini of Madison was excellent. I had a scheduled appointment with Kyle Fetters to look at the 2012 Mini Countryman All Wheel Drive. When I arrived for my appointment. One of the cars I a scheduled appointment with Kyle Fetters to look at the 2012 Mini Countryman All Wheel Drive. When I arrived for my appointment. One of the cars I was interested in seeing was parked in front - awaiting my purchase - that was the car I purchased. Kyle was friendly, thoughtful and experienced with his product. He aimed to please me by asking questions and allowing me to explore the car fully on the road and in the garage. The process of buying the car took longer than anyone expected and Kyle made sure the whole time that the waiting time was used efficiently on getting to know the car. I highly recommend him and will recommend him to others. Darlene Fridono was also super to work with. She too was friendly and experienced. She walked me through the financing portion and provided me options. I am not the type of person who needs hand holding or likes a hard sell. Both of these employees saw that and reacted appropriately. I never felt like I was being forced into any decision I did not want to make. More

I came into mini of Madison to look for a new vehicle. Kyle helped me pick a the right car ( cooper coupe JCW) and helped me with my trade. Overall my experience was great! I feel like I got a fair pri Kyle helped me pick a the right car ( cooper coupe JCW) and helped me with my trade. Overall my experience was great! I feel like I got a fair price, and the knoledgable staff, Kyle and his manager, were very helpful. Five stars!!! More

I would highly recommend working with Kyle if you are in the market for a car. He was a great salesman. He was really enthusiastic and knowledgeable, and he quickly followed up on any questions I had (both the market for a car. He was a great salesman. He was really enthusiastic and knowledgeable, and he quickly followed up on any questions I had (both in person when I was at the dealership and by e-mail). He wasn't at all pushy, which I really appreciated since I needed a little time to reach a decision. I definitely felt like he wanted the whole car-buying experience to be a good one for me, and he was willing to do what it took to make that happen. More

If you are in the market for a new or used vehicle, I would highly recommend this dealership and it particular Kyle Fetters as your Sales Representative. After shopping for a vehicle all day, Kyle was th would highly recommend this dealership and it particular Kyle Fetters as your Sales Representative. After shopping for a vehicle all day, Kyle was the first sales person to listen to my needs and match them with the vehicles on the lot. Because it was a blustery evening, Kyle brought the vehicle inside so that we could look over the car in the comfort of their attached garage. More

Kyle was very knowledgable and friendly. He provided answers to all the questions I asked, and was diligent with follow-up when additional information was needed. All-in-all Kyle helped to make our buyi answers to all the questions I asked, and was diligent with follow-up when additional information was needed. All-in-all Kyle helped to make our buying experience postitive. I will recommend Kyle and the dealership in the future. More

I live in Chicago and was visiting a relative in Madison and dropped by the dealership with my nephew on a Saturday when we had nothing to do. It was actually after closing hours for them, but they stayed and dropped by the dealership with my nephew on a Saturday when we had nothing to do. It was actually after closing hours for them, but they stayed open for us to look the cars over, test drive a couple and treated us better than I ever could have imagined. A couple of months later, I decided I really wanted a '12 Clubman, and I drove to Madison to order and purchase it through them, just because of the experience I had. The car came in 6 weeks later and I enjoy driving it every day. Yes, there is a dealer in Chicago near where I live, but Mini of Madison treated me so well, I couldn't imagine purchasing a Mini anywhere else. More

My husband and I had only purchased one vehicle from a dealership prior to our experience working with Kyle at Zimbrick Mini and I was reluctant to even visit the dealership (because of the high pressure dealership prior to our experience working with Kyle at Zimbrick Mini and I was reluctant to even visit the dealership (because of the high pressure vibes I usually get when even entering a dealership lot). This experience was great and I am grateful that Kyle was the salesperson who approached me when I was there, because he didn't have that dreaded high-pressure-car-salesperson approach. He was extremely friendly, knowledgable, respectful, and understanding. I felt the price we negotiated on our car was very fair and most importantly I felt we got very honest answers to all of our questions throughout the process. We came away from this experience feeling very satisfied and we really appreciate the help Kyle provided. We would highly recommend him, as well as the dealership. More

Alicia was very accommodating with my demands for a multiple appointment changes, a ride to the dealership and my choice of vehicle. I thought I was being a pain, but Alicia took it all in stride and multiple appointment changes, a ride to the dealership and my choice of vehicle. I thought I was being a pain, but Alicia took it all in stride and still got me the car I wanted at a good price. More

Kyle was an absolute pleasure to work with. He was professional, approachable, funny, and extraordinarily knowledgeable. I feel so very lucky that Kyle approached my husband and I when we walked in be professional, approachable, funny, and extraordinarily knowledgeable. I feel so very lucky that Kyle approached my husband and I when we walked in because from that moment forward, it was hands down the best car buying experience I ever had. A good salesperson makes the sale - a great salesperson makes the sale and everyone leaves the table satisfied, happy, and comfortable with the transaction. For as long as Kyle is selling cars, I'll be buying them from him. More